Communication with Cody to determine services offered and monthly cost were clear and consistent…read more We agreed on terms and I was pleased to be provided with written terms of service that were thorough and easy to understand. Daniel arrived to perform the service and he was professional and listened to all my questions and expectations. I walked away feeling heard and understood, while also knowing was he was going to do every visit. It's just been one service, but so far I'm very pleased with how things are going.

Cody and Kennden (our service guy) are fabulous. Cody has worked with me thru some complicated…read morerepairs toour 21 year old pool. looks as good as new and works like new. Kennden always looks for my old dog, who comes prancing like he is a puppy to see Kennden. Cody gaave me some very helpful advice on pool repairs that they don't do, including suggesting reputuable companies and looking at repairs they recommended. Fabulous!!!!!!!

Our PVC filter lines have experienced 22 Arizona summers and sprung a leak. Well I called my go to…read morepool repair experts at Litchfield pool supply and service . Neal came to our rescue in 104 degree humid heat and got to work. He removed pieces of PVC to installed new parts. Then he decided it was necessary to replace ruined O'Rings in another pump. In under two hours Neal made the repairs and tested the lines to make sure there were no more leaks and our filter was hold pressure. This is by far the most professional pool repair company in the Valley. Neal was great all the way and we highly recommend him and the pros at Litchfield pool and supply.

Hiring Litchfield Park Pool Service LLC has been an expensive and damaging mistake…read more On July 4, our salt cell failed catastrophically, flooding our backyard. We later confirmed this was caused by their technician overtightening the fittings during a prior service. He even texted us a photo of the giant rusted channel lock pliers he had accidentally left in our yard, which is the exact tool he had been using on the salt cell. That tool should never be used on delicate plastic fittings and explains why both sealing rings eventually cracked. On July 7, just three days later, our main pump began making loud noises. They quoted me $3,027.77 to replace the pump, while another reputable company quoted $2,369 for the exact same job. Shortly after this, we began noticing that every time we swam, our children's eyes burned so badly they couldn't keep them open. I told the company about it three separate times. Each time they said it was "fixed," and each time the kids swam again their eyes burned so severely we had to use wet paper towels and keep them in a dark room. The fourth time, they decided to blame the pump. They had changed the settings themselves to run at 60% or below, and then claimed the eye burning was because of that. But that explanation made no sense. The burning had started before the pump ever made a sound. That was when I began digging into the water chemistry myself. I spent hours reviewing the service reports they email after each visit and realized our chlorine levels had been dangerously high since the end of May, long before the pump noise began. Despite this, the company continued to blame the pump for the eye burning. Even Mike, one of their managers, admitted at one point that they should have been able to bring the chlorine down to a safe level regardless of the pump issue. When I confronted them, the dishonesty became obvious. Mike himself tested our pool and said it was 10 PPM, acknowledged it had been that way for weeks, and told me no one should be in the pool. On the very next service visit, they emailed me claiming it had dropped to 7.5. I immediately took a sample to Leslie's Pools, where their machine read 25 PPM. To remove any doubt, I had my teenage daughter take the exact same sample to Litchfield Park Pool Service's own store. They told her it was 10. Three different numbers for the exact same water: 7.5, 10, and 25. I walked in with all three reports in hand. When I asked Mike to explain, he had no answers, offered no apology, and simply shrugged. Today they emailed me the following, effectively suspending service until we authorize a pump repair: "On July 7, 2025, We reported to you that your pool motor was making Loud Noises. We have reset your Motor RPM to 50%, per your request. This motor RPM is not enough to keep up with the demand and usage of your pool. This has caused inconsistencies in our pool care which prohibits us from working under our standards. Litchfield Park Pools would be happy to start up your pool service once repairs have been made." I did not request that change. When I pushed for answers, I was told Mike is "in the process" of buying the company while the current owner is on a two-month vacation, not returning calls. I left a message for the owner with no response. Mike had previously said he would discuss a refund, but when I called, an employee named Jack said he couldn't comment and admitted he was canceling our service because Mike told him to. Their official email claimed suspension was due to "equipment not working," but Jack said the real reason was that we were unhappy with their management. When I asked him to put that in writing, he refused. Even after all of this, they continue to send me invoices, including charges for August and the first two weeks of September, despite our pool being chemically imbalanced since May and the company having been formally trespassed from our property. Since hiring this company, nearly every major mechanical component of our pool has failed: the waterfall pump stopped working, the heater broke, the salt cell was damaged, the filter was replaced, and now the main pump needs replacement. This company has been deceptive, inconsistent, and negligent. They ignored unsafe chlorine levels, damaged equipment by using the wrong tools, attempted to upsell repairs at inflated prices, gave contradictory excuses, and continue to bill for services never properly provided. We are disputing payments, filing a BBB complaint, and considering small claims court. I strongly caution anyone against hiring Litchfield Park Pool Service LLC. In their BBB response they made several statements that are not accurate, including claims that discounts were offered and that equipment problems pre-dated their service. No discounts were ever offered. The equipment failures occurred while under their care. I am noting this here so the same misinformation is not repeated on other review platforms.

I had a lot of companies come out for estimates. Some wanted 16,000.00. Some wanted 12,000.00 all…read morethses people had big fancy show rooms. That's why they charge so much I guess. And I was really fed up. So I called Joe's Pool Services. He brought out all the different tiles and all kinds of pebble tec colors. He had all the same materials that the other companies who were trying to charge 3,000.00 to 5,000.00 more. On top of that. These other companies were telling that they were a month out before they even come out to drain my pool. After Joe and I agreed on a price. He had my pool drained within 3 days and my pool finished in 4 days. His crew kicked but and are hard working people. The end result was OUTSTANDING. New tile aqua blue mini pebble tec. If you want to enjoy your pool this Summer you better call Joe.

Joe did an excellent job on my pool. The job was completed early and was completed exactly as I had…read morerequested. I would recommend Joe's Pool Service without reservation. Thanks!

I had an excellent experience! My pool needed to be chipped out and completely redone, and once the…read morework started, additional issues were uncovered--cracked pipes, a malfunctioning motor, and a filter system that required major repairs. Dimitriy was fantastic throughout the entire process, communicating quickly and clearly every step of the way. He provided multiple options and helped me understand the pros and cons of each, which made it easy to make informed decisions even without any prior knowledge of pool systems. I also signed up for their weekly maintenance service, which has been just as great. Huge thanks to Hightide Pool Care for all their help!

The absolute best!! Demitri was quick to respond, flexible with scheduling and arrived when he said…read morehe would. We had called to set up monthly maintenance but also do a check on equipment and function as we knew something wasn't working right. He was very thorough found several issues within our system and corrected them on the spot. He was honest; said we knew what we were doing maintenance-wise, therefore saving us a monthly cost we did not need to incur. Thank you High Tide!

If you are looking for a honest guy to care for your pool Justin is the guy for you. The quality of…read morewhat he does and the cost he charges are so fair. He cares about people and it shows in every contact you have with him. I highly recommend.

I take care of my pool, and when ever I need some expert advice I call on Dustin from the Az Pool…read moreguys...Nice to have a guy like Dustin to come out and fix and advise what I need done to my pool...I highly recommend the Arizona Pool Guys when you need repairs on your pool.

Consistent service and trustworthy. We have used New Living Pools for the past 7 years.read more

Quick responses and great service. Absolutely no issues. Chris will answer even on vacation.read more

I've been through a different pool service company every summer for the past 5 years. All were…read moresub-par, failing to keep up with the summer heat and nearby trees that would inevitably turn my pool green. Thankfully I was referred to Angel with Ocean Views and he has been amazing! He's good, reliable, affordable, and not to mention a very kind and friendly guy. Would highly recommend him!

Would not recommend at all. Paid for a service and not only did they do it wrong but bought the…read morewrong part. Having a different pool company come to fix their mistake as they are no longer responding to me, even though I paid for the monthly service upfront and they have not refunded. Do not pay anything up front to this business.

Jesse did an amazing job cleaning up our pool tile! Very friendly, attention to detail, and he…read morecleaned up thoroughly when the job was done... we were very happy with his service and would highly recommend!

We were very confused by the results of some of the other quotes. They seemed to be recommending…read morethings I didn't need done. BDP was perfect. He did exactly what was needed and kept me well informed as to schedule. The calcium on the tile is gone. It even remove the calcium on the stone under the spillway. The price was very reasonable for the effort, equipment needed, and result. If I could I would leave BDP 6 stars.

For the past three years, I have had major frustration with pool service/repair companies and have…read morespent a ridiculous amount of money trying to get my pool in good working order, including the pump and filter system. I am writing this review for James from Excellent Pool Service because he came to my home to fix someone else's crappy work and install a new pump that I had purchased from another pool service guy back in September. The other guy ghosted me and never installed it. Even though James doesn't service my area, he came to my home as a favor to help make things right with my pool equipment. I'm so happy James agreed to come by. James worked fast, efficiently, and he was incredibly knowledgeable and super friendly. He installed the new pool pump, fixed the previous piping, and even painted everything so it looked nice. His fees were reasonable, he explained everything to me, and since he doesn't service my area he provided a recommendation for someone he trusts that can provide regular service and future repairs. I cannot thank James enough for his extensive knowledge and professional service. I feel relieved that I finally got an installation/repair worthy of a positive review. I highly recommend James at Excellent Pool Service to anyone who needs repairs. My pool pump area looks so much better because it was repaired by a true professional who actually cares about his work, his reputation, and the reputation of the pool industry as a whole. The pool industry needs major work in repairing its reputation because of people who do terrible work and those who take advantage of people like me who do not have a lot of knowledge about their pools, but James gave me hope that this industry does have really good people who care about doing what is right. If you hire James you will not be disappointed with his work. Thank you so much James...you are amazing! I so wish you serviced my area but I thank you for the recommendation for someone who does.

RJ is the best. He does all my friends pools and I always recommend this guy! He's friendly,…read morereliable and knows his stuff. He's just a text away for questions and advice and always available for help.