First of all, I had a few visits with Dr.Koretoff and had a great experience with both him and the…read morefront desk. They always answered the phone right away and he was very knowledgeable and easy to work with. He then referred me to the physical therapy office next door and that's where the issues began. Since the first time I called, nobody ever picks up, I called 20+ times in a span of 2 weeks and each time the automated phone system made me listen to a 5 minute message about the history of San Diego Sports Medicine and the different location's phone numbers and then would proceed to hang up on me. The few times it did let me leave a message, nobody ever got back to me. It seems like nobody works at the front desk for some reason. When they finally got back to me, they made an appointment for me with the specific PT that Dr.Koretoff had requested. I was 3 weeks out from the earliest appointment which was not ideal but I had no choice but to wait. When I finally received the appointment reminder the week before the appointment, it said that the appointment will be with someone else, and not the person I had made the appointment with. The person at the front desk even confirmed that it will be with the PT I requested but that's not what they inputted in the system. As a result, I now have to wait another week to start PT. They offered no way to reconcile the situation even though it was their fault, and basically the conclusion was "tough luck, you have to pay for our mistake." In a separate conversation with the front desk again, they were explaining to me the difference between paying out of pocket vs going through insurance. They gave me the out of pocket rate but said that they can't confirm what the cost will be with insurance until I come in so I explained my deductible and the terms on my coverage to get her advice, the answer I got verbatim was "I've explained to you over and over again and it doesn't seem like you're understand so I think I'm wasting my time here." WTF? She only explained to me once, and basically indirectly called me dumb and told me I'm wasting her time? That's no way to talk to any patient especially if I'm being respectful. This is absolutely unacceptable. I don't care if you're having a bad day, you shouldn't be talking to people like that period, let alone if your job is customer service. This is absolutely the worst experience I've ever had with any front desk/customer service. It's like they hate their jobs. Do you guys no vet people before hiring them?

This is a review of Dr Koretoff and the physical therapy practice…read more I visited Koretoff mid 2024 for ongoing shoulder pain. He spent the entire appointment acting like he was late for other things and had too much going on, really didn't seem interested in hearing what I had to say and was so scattered I thought wow maybe he is just having a bad day and is distracted by something. When I went back for a second follow up visit he was even more distracted and uninterested in talking to me. He repeated the same things over and over as though he forgot he had already told me certain things that same day, kept saying he was really busy and made me feel like I was an inconvenience. Based on the first appointment he had referred me to their physical therapy program. This is the key for the practice. It wouldn't exist but for the overpriced PT that is the magic answer for all their patients. Now for the billing. Each THIRTY MINUTE physical therapy appointment is billed at $550 to your insurance. They charge $220 for 15 minutes with a STUDENT physical therapist. $230 for 15 with a licensed PT. I do have a high deductible insurance plan which I am well aware of. This means I owe a larger percentage of whatever the cost is up to my deductible. I have seen other offices and been to PT many times throughout my life and generally expect the total for a PT session to be anywhere from $120-$250 and my portion of the co-insurance to be calculated based on this. In the case of this office, they waited FOUR months until I had completed the recommended course of PT to send me any kind of bill. Strategic, so that I would not know the amount until I had completed my therapy. They have obviously implemented this strategy for a reason. Yes it is my fault for not asking for a bill upfront but never in my life have I seen a supposedly reputable PT practice charge these prices. They received from my insurance over $350 for each one of these $550 thirty minute sessions and STILL want to charge me personally $80 per session. Talk about a RACKET. Wow. When I first received the bill I called immediately with my concerns and very calmly explained the situation and rationale. I was told the office was going to discuss the matter and see what they could do for me. Over the course of the next two months I was not contacted again by SDSM and instead had to reach out to them two MORE times. Each time I was told a different story. At one point the billing office agreed the amount was very high and I was told the actual therapist could agree to a discount and that they were going to discuss this. Again, no follow up just repeated bills in the mail. When I called again to ask the outcome I was told that they can't offer any kind of discount if any portion has been paid by insurance. WTF. I again explained my outrage at the pricing and that I never would have continued and certainly never will go back had I known what they intended to charge. Again, "we will call you back". Each time I made it perfectly clear they were NOT to send this to collections which they agreed. Months went by and I received a bill now almost a year later saying that my account is delinquent and to avoid collections to contact them which I did immediately. After putting me on hold for ten minutes to read the copious notes they have in my file I was told there is nothing they can do except offer a payment plan. Upon supposedly transferring me to the payment plan office she promptly disconnected the line without actually transferring me. I had to call back AGAIN and leave a message. Everyone should be aware that this is their practice. If you are okay with insanely high bills and a practice that takes advantage of insurance (which is why we ALL pay insane premiums) then go ahead and support their business. $550 for a 30 minute PT session. No thanks. And their doctors aren't even good. Needless to say, my shoulder still hurts and now I have a headache and hours of my life lost talking to them about a ridiculous bill. Really wish people wouldn't support a business that takes advantage of insurance and over bills.

I completed 12 sessions at Black Mountain Physical Therapy and Hand Center and had a great…read moreexperience. The staff is very polite, professional, and knowledgeable. Special thanks to Ben, the aide, who worked with me throughout my sessions. Although my PTAs changed, all of them were excellent specialists. I always felt well cared for. Highly recommend!

NO JOKE!!! Today a PT asst, RYAN asked me a question and didn't like my response so he STORMED OFF…read moreyelling that he wasn't going to work w/me now!!!(in front of all patients) He doesn't value the PATIENTS privacy or what they have to say about THEIR OWN exercise program. This isn't my first encounter....the owner DAVE has an even worse attitude about his patients. I thought this was suppose to be a place to HEAL....lol

I've been to many PT places due to injuries ranging from tears to a fractured bone, and this has…read moreeasily been my best PT experience. When it comes to quality care, the physicians here really think and come up with solutions to help you get back on your feet -- in my case, it was recovery from a fractured talus. Cole and Makena were amazing physicians who helped me through the time I had an air-cast around post 6 week surgery til I was on my 2 feet lightly jumping and jogging. They were extremely knowledgeable in the various workouts and parts of the foot (which were so complex). I had a ton of stiffness being immobilized for ~3-4 months, but all the personalized progressions they put me through fixed maybe 85% of my immobility. A lot of the PT has helped me gain a lot of strength and can do multiple sets of assisted pistol squats now. Mobility is my main bottleneck still, but without the physicians' help I don't think I could've gained this much range of motion back. Everyone -- from the physicians, aids, manager -- all were extremely bright, warm, and fun peoples. The ambiance itself was fun, and it truly made going to PT enjoyable even if all my sessions were bright and early at 7:30 am. Overall, I really recommend this PT clinic from personal experience when it comes to foot immobilization therapy. The overall care is highly recommended because everyone is so great too.

The entire staff at Gaspar is professional and engaging with your needs. I have been to more than 6…read morePT places in San Diego. This is my go to now. Spencer is without question the most thorough therapists. He is known for his great work on vertigo issues. He has worked with me for a few months with and without the Eply maneuver with great success. I now am including my back therapy here with him. His aids are pleasant and trained. The office staff/ receptionist-Hannah is above and beyond! Makes You feel Important and works a cancel list like nobody else ever did! Not the biggest environment but has privacy rooms and is always spotless. Great place for any therapy.

Proactive PT has really helped me strengthen and get my lower back and neck closer to "normal"…read moreafter a bad car accident. The therapists and the PT assistants care about their patients and help on the road to recovery. Five stars across the board. Note: they never answer the phone lol. Leave a message ;)

This is actually my third time being taken care of by ProActive PT. Unfortunately I was in several…read moredifferent accidents over the years and each time they managed to fix me up and get me back to normal. I have had excellent interactions with all of their staff and look forward to my visits. They are professional, caring, listen to my concerns and work with my schedule. I have tried other PT places and some I was so disappointed in i only went a few times before giving up. ProActive hasn't disappointed me. I highly recommend them.

My 10 year old son has came here for about 3 months. He had an arm problem from pitching in…read morebaseball. He does like all the trainers here. I can not say the physical therapy improved his arm. The place seems to be clean. I was shocked by an employee Jaelin. Her response to my husband's question about what we should do next.. since his arm is not feeling better. As I was standing by my husband and by her. I never tell strangers my medical profession. Jaelin even tho nice.. told my husband our son needs MORE physical therapy. Hhelloo that's for a Dr. to recommend after getting MRI images. Insurance companies make patients do physical therapy before paying for the mri. Complete sales here at this place. My son likes the cool guy Physical therapists so if he wants to continue he can. I am not happy nor impressed.

I went to the Training Room for a left ankle injury and had 9 therapy sessions over 2 months, and…read morethe issue spread to my right ankle after doing the prescribed exercises. Overall, I was disappointed that the root cause was never identified or addressed. Their billing system is also inconsistent. I asked them to switch to charging a new credit card after a few sessions, but they continued charging to the old card. They also neglected to collect the correct amount from my first visit and waited 6 months to send a corrected statement.

Have been going here for years, and have had over 30 sessions here. Today had an appointment at…read more9:15 and was 12 min late and was told I couldn't see the PT today. Now I can see if I was massively late or have done this before that I couldn't be seen, but you have numerous physical therapist in that facility and you couldn't help me seems ridiculous. I was in traffic and driving trying to find their number to call saying I was gonna be late but I guess it wouldn't matter anyways. I have seen people come in there 10 late and got to see a physical therapist. For me that is the end of me coming to this place I recommend not going. Very disappointed.

The therapists were excellent; however, the billing experience was unacceptable. Terry at the…read morebilling center, who claims to be a manager, was the unprofessional and disrespectful. I attended Scripps Ranch Physical Therapy for over a year before and after a hip replacement. During that entire time, I was never once asked to make a payment in the office nor did I receive any billing statements. I assumed my therapy was covered through insurance. Five months after my final appointment, I suddenly received two invoices marked "Final Notice." When I called to question these invoices, Terry stated that their records showed the bills had been mailed. I explained that these were the first invoices I had ever received and that it was unreasonable to send "Final Notice" bills without any prior communication--especially after more than a year of regular visits. Her response, after a long pause, was simply, "Are you going to pay?" I requested to speak with a manager and was told, "You are." When I asked to speak with the owner, I was told, "That is not going to happen." This level of rudeness and lack of accountability reflects extremely poor customer service. I feel sorry for the therapists who work here, as they do not deserve to be associated with such managers who treat their patience's with such disrespect. I can't imagine how the management treats their employees. I will not return to this practice and will not recommend it to anyone.

ASIS (RB location) has been a total game changer in my case and I can't recommend them enough. I've…read moremade more progress working with Dr. "D" Catron and all the professional, dedicated PT Techs (especially Annika, whom I've been working with the most) in the last year than the previous 6yrs of conservative pain management (i.e. incompetent pain docs, epidural steroid injections, pain meds, numerous feeble PT attempts with mediocre PTs at substandard PT clinics, etc.) combined. My care plan is not only 100% tailored to me, but Deanna also personalizes every session based on how I'm feeling both physically/mentally that day, integrating mental/physical well-being in her practice. She takes the time to listen/understand how my condition impacts my life, finds ways for me to integrate my home care routine more easily/efficiently into my lifestyle, explains how each exercise/stretch works, and creates new ones on the spot to help save me time by combining several into one. Deanna truly goes above/beyond by taking the time to help me better understand my condition anatomically, how it affects me physically, and took things a step further by helping me understand my MRI/x-ray impressions ordered by the pain docs but never explained to me in a way I could understand by them. Thanks to her and Annika's profound empathy/compassion, unremitting encouragement/devotion, inexhaustible patience/support, and exceptional teamwork; I have managed to get off opioids completely, drastically cut down on multiple other addictive meds, regain confidence in my self/my ability to get better, and learn what I can do to continue along this path to recovery without having to get surgery. I'm no longer stumbling around in the dark and can finally see light at the end of the tunnel. They have completely transformed my life for the better and I sincerely hope they are getting the recognition/compensation they deserve for their relentless hard-work/efforts. Speaking of well deserved recognition/compensation for hard-work/efforts, I feel it's important that I mention all the other amazing PT Techs that have played a role in my journey to recovery (not in any particular order and hopefully spelled correctly): Jericho, Hanna, Blake, Chloe, Nick, Cora, and Jacob. Thank you to all with whom I've had the pleasure of working with at ASIS in Rancho Bernardo, words are not enough to express my gratitude for everything you have done for me!

I came here for pt on my lower back after surgery. The first day of my interview with my Dr…read more Mauricio, I explained my problem and what I was there for. My surgeon had sent the surgical report and his referral here. I was lucky to get Mauricio. He took his time and got to know me and my expectations. I told him that the most important thing was for me to get back on the golf course and play with my usual group of friends. I have now started playing golf again! Way to go Mauricio!! I still can't putt but at least I can use my driver. LOL

Dr. Nick Barin has been helping me rehab my shoulder after a few PTs struggled to help me following…read moresurgery for a posterior dislocation. When I first came to him, I couldn't externally rotate my shoulder and struggled to get my arm overhead without insane scapular winging. I can now do both, and my winging is pretty much under control. That says a lot, especially considering I have Ehlers-Danlos syndrome. My surgeon has been impressed with Nick's ability to correct my STAM. Dr. Nick has identified my muscle weaknesses, prescribed the right targeted exercises, and has me log them to stay accountable. There have been strong suggestions that I consider another surgery, but Nick has also been able to keep my pain under control with effective, targeted bodywork, including cupping and massage. I've gone to PT at both UCSD and Kaiser without any success, and I'm so thankful Nick has helped me hold off on another surgery. He listens intently and navigates each session in a way that leaves you walking out feeling like you're ready to do all the things your body has been holding you back from. I'm beyond thankful to Dr. Nick and SDSPT. They genuinely want you to get better, I promise you that. I've been to both locations, and they are top-notch. If you're active, an athlete, or just someone who doesn't want another surgery, you'll find the best care here.

I can't recommend SD Sports Physical Therapy enough! If you want to finally feel better, this is…read moreyour place to go. With Derek's help, I have seen more progress with my knee in a matter of weeks compared to working with other clinics for months. Him and his team are so knowledgable, helpful and really take the time to personalize the care to you. Not to mention the facility is 10/10. Super clean, open and has all the different machines / gadgets to get you back to where you want to be. I feel so lucky to have found this place when I did or else I would have not seen the progress I have made!

Kha has been instrumental in helping me regain mobility, stability, and flexibility in my ankle and…read morefoot! What initially manifested as plantar fasciitis also stemmed from ankle weakness and stiffness, likely from prior sprains and other injuries that had gone unaddressed. Through our sessions, I've gained invaluable insights into the interconnectedness of my body. Kha is not only passionate about his work but also excels at explaining complex concepts in a clear and understandable manner. One of the most significant breakthroughs was his identification and treatment of my pelvic tilt, an issue I had struggled with using other approaches. I'm thrilled to say that after working with Kha, I feel more balanced and stable in my own body than I ever have, and the SI joint discomfort that bothered me for over 20 years has completely disappeared. Overall, I am incredibly grateful for the comprehensive approach Kha has taken with my treatment, which has also included manual modalities such as cupping. Thanks to Kha, I feel empowered to maintain my progress with the stretches and strengthening exercises he's taught me to keep my hips, feet, and ankles agile and strong. I also want to give a shoutout to Giulia and Susana--they are also awesome and have made scheduling, coordinating with insurance, and payments seamless. I would enthusiastically recommend Renew Physical Therapy - Mira Mesa to anyone in need of PT!

I was a returning patient to this clinic after about two years, but because of the gap in care I…read morecame back as a new patient. My previous visits were for pelvic floor therapy during pregnancy. This time I came in for an acute lower back injury. The morning I called, I explained that I was in significant pain and asked if there were any same-day openings. I also specifically asked whether my evaluation would include manual therapy, since I had been told it would be an evaluation appointment. I was told yes. This is the third physical therapy clinic I've been to over the last four years, so I have a good basis for comparison. During my previous pelvic floor therapy at this clinic, I often felt that appointments were rushed. There were multiple occasions when my therapist was running behind because they were still treating another patient. While I completely understand that schedules can get delayed, my sessions still ended at the originally scheduled end time instead of extending to make up for the late start. As a result, I frequently felt like I received less treatment time than I was scheduled for. I overlooked that at the time because I was pregnant, exhausted, and didn't want the hassle of finding another physical therapist. I also genuinely liked my therapist. Unfortunately, my recent evaluation reinforced those same concerns. The evaluation lasted roughly 45 minutes. Based on my experiences at two previous PT clinics, as well as conversations with other offices, I expected a new patient evaluation to be around 60-90 minutes and to include both assessment and some form of treatment when appropriate. During the appointment, the therapist asked me to lie on my stomach. I explained that the position was too painful because of my back injury and asked whether manual therapy could instead be performed while I was lying on my side. She agreed and performed some assessment, but no manual therapy or soft tissue work was provided. When I rolled over to get up, I was told the session was over. I was surprised and asked about the manual therapy I had specifically called to ask about before scheduling. I was told that I had not wanted to lie on my stomach. That explanation was disappointing because, at my previous PT clinics, both therapists routinely adapted treatment when my pain prevented me from lying prone. They performed manual therapy with me on my side without issue. During severe flare-ups, they also incorporated gentle soft tissue work along with heat or ice when appropriate to help reduce pain enough for me to begin exercises. None of that was offered during this visit. Financially, this was especially frustrating. I paid $150 toward my PPO deductible for what felt like a very brief evaluation with no hands-on treatment. Even if my out-of-pocket cost had been much lower, I still would have left feeling disappointed because my concern is the quality of care, not simply the price. I was also surprised to learn that the clinic now charges an annual membership fee (implemented in March 2026) in addition to accepting insurance. Since I wasn't sure whether I would even return after my evaluation, I questioned why I would pay an annual fee before deciding whether to continue care. The staff kindly waived the fee for my first visit, which I appreciated, but I still don't agree with the concept of requiring an annual membership for in-network physical therapy services. Overall, I left feeling that I did not receive the level of evaluation or treatment I was led to expect, especially after specifically asking in advance whether manual therapy would be included. I want to emphasize that my therapist was kind and professional throughout the visit, and I have no doubt she genuinely cares about her patients. My review is not about her as a person. It's about an experience that consistently felt rushed--both during my previous course of pelvic floor therapy and now during my evaluation for an acute back injury. Based on my experiences, I cannot recommend this clinic.

I love my visits to SDISC! The office has a warm and…read morefriendly vibe with a wonderful support staff. Dr. Chloe truly makes my life better by helping me manage all of my aches and pains. Within hours of a treatment my body relaxes and feels stronger, with less pain. I'm truly grateful for Dr. Chloe's treatments, professionalism, kindness and support while helping me on the path of wellness. She also continually shares valuable information about my health and wellbeing so that I'm more informed. I can't imagine life without my angel Dr. Chloe

I can't say enough positive things about San Diego Integrative Spine Center. I was referred here by…read morea TMJ Dentist and was thankful I was. Dr Chloe is positive, knowledgeable, gentle, experienced, and a holistic professional to work with. Not only has she helped me with NUCCA (upper cervical) adjustments to support my TMJ healing (DTR Therapy), she works all over the body to help with better alignment, heal from injuries (including car accidents!), and other ailments/discomforts that you might be surprised is connected to spine/joint health. Because they do not go through insurance they are able to offer more comprehensive adjustments and care, looking after the whole body. Plus their treatment plans and office fees are reasonable if you are serious about healing and feeling better. Thanks Dr Chloe! Not to mention, the front office staff are very helpful, genuine people. Lovely to work with.