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    Noah's Ark Pet Supply

    4.1 (11 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 2 months ago

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    5 years ago

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    5 years ago

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    4 years ago

    Always pleased to shop here. Reminds me of the mom and pop stores of the past. Friendly atmosphere.

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    6 years ago

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    10 years ago

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    8 years ago

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    11 years ago

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    Review Highlights - Noah's Ark Pet Supply

    Sandy has ALWAYS been helpful when my animals are having issues and stands by everything she sells!

    Mentioned in 3 reviews

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    Tractor Supply

    Tractor Supply

    (7 reviews)

    $$

    I was horribly abused by the store manager…read more I want to be really up front about this. I will happily comply with whatever store rules someone has, but without signage, I have no way of knowing what those rules are if they're not typical rules. In this case, there was no signage of any kind. I know this because I specifically looked for it. Carefully. That said, read on. I was looking at the chicks in the middle of the store and no one was around to help me. So I went in the enclosure, that has no locks or signage (other than cute signs) and picked up a chick. Apparently not allowed. Oops. The store manager saw me, came over and went *berserk.* She loudly yelled at me in front of everyone in the middle of the store. She wouldn't back down. Instead, she doubled down and was loudly yelling at me, scolding me, and using very rude language. Humiliating! I explained that I didn't know it wasn't allowed and apologized for my error, and had there been any indication that it wasn't ok, I wouldn't have. I told her she was really out of line and unprofessional and that she shouldn't treat customers this way and that they need signage to indicate that something isn't ok. Or a lock! It made no difference. She continued to yell at me, and even defended her terrible behavior!! I insisted she apologize for her mistreatment, and she sarcastically gave me a yelling/flimsy apology, stating something like I'm sorry you're offended. Which anyone with half a brain cell knows is not an apology. Then she stalked off in a huff. As I left the store, she was angrily instructing one of the associates to put up signage. To make matters worse, I called corporate offices, waited on hold for a half hour, and when I finally got to speak to someone, I was promised that a district manager would call me. No one ever did. If you enjoy being abused, please visit this store and see the young female manager, about in her 20's, maybe 30's light brown hair. Will literally never be back or shop or any of their stores again. This company doesn't care about its customers, apparently. A problem is an opportunity to shine and earn a lifetime customer.

    I just have to say, that the Sturbridge, MA Tractor Supply has THEE most HAPPIEST and most polite…read morepeople working there, hands down. No matter when I have gone there, during the day or evening, every single person I've ever encountered there have been nothing but friendly, helpful, and knowledgeable. EVERY. SINGLE. TIME. Great customer service is not always great everywhere else, but your employees are simply a joy to deal with! Please keep up the great work and thank you!

    PetSmart

    PetSmart

    (33 reviews)

    Wife decided she wanted to get a small aquarium. We stopped in and started browsing around. Getting…read morea fish was not a simple as I thought it would be, lot's of choices sizes of tanks, what fish goes with what etc. After a while we determined that we were on out own since the staff members were too engrossed in their own conversations to assist any customers. We also saw others in the same predicament. Okay, so we gathered what we thought we needed and went to check out. One register open. The lady checking out was obviously a cat women, one full carriage with individuals cans. The clerk is ringing up her order and carrying on a nice conversation while the line grew to ten people waiting. The blue shirted workers continued their apparently very important conversation. Finally, one worker came out of somewhere and open a second register and got the line moving. This store seriously lacks management.

    This review is only for Emily M. I want to warn other dog parents to stay clear of her at all…read morecosts. Caylee, Sadie, and Danielle (No longer there she opened her own grooming salon) are fabulous. Caylee does a beautiful job on our standard poodle. Sadie and Danielle groomed our late toy poodle. We were always thrilled! Caylee had to cancel our appointment, so we booked Emily because the man that called recommended her. We bring our dog to be groomed every month, so when Emily made the snotty comment that she was a mess when we dropped her off yesterday, I KNEW that she wasn't very good. I mean for goodness sakes, we bring her more often than most people. Were you trying to cover up that you do a terrible job? Caylee never makes rude comments and makes her look like a beautiful princess. Emily hacked her. She shaved her tail without permission. It looks like a RAT'S long shaved tail!! I have never seen anything so terrible. Emily, how dare you! You should be ashamed of yourself. If you had called I would have told you that we would come and get her and don't you dare shave her tail! Yes, we will go back when Caylee can groom our little girl again. I would leave a picture but I won't embarrass my little girl. She knows she looks ridiculous. I can't believe we paid $150.00 to be devastated. I hope my warning helps other sweet dogs from this horrendous experience. Emily: MINUS 1,000,000 stars Caylee: 1,000,000 stars times a billion Sadie: 1,000,000 stars Danielle (no longer there): 1,000,000 stars

    Noah's Ark Pet Supply - petstore - Updated June 2026

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