This review is from a grooming appointment that happened over a year ago, but I still feel it's…read moreimportant to share. During my dog's appointment, she was accidentally cut with clippers and ended up with a deep wound that required staples and follow-up vet visits. Angel told me not to take her to the vet right away, but I chose to anyway, which I'm glad I did. I was disappointed by how the situation was handled afterward and felt there wasn't enough accountability or concern for my dog's injury. It was a really upsetting experience, and I want other pet owners to be aware of what happened. Since then, I've started grooming my dog myself and haven't had any similar issues. The picture of her initial wound is too graphic to post

Angel is the absolute BEST!! My dog Kolby always looks amazing!! She takes pride in her work with…read moreall of her dogs she grooms!! I always recommend her anytime someone asks for a groomer!! Reasonably priced and her customer service is above and beyond!!

JL and his staff are the best! Pleasant, accommodating and all around the best team. Lauren has…read morebeen our groomer for well over ten years (two dogs) and she is the best! Loving, caring and patient with our nervous pup. We wouldn't go any where else. She's tops.

If you need a place to understand and accept your pet. This is it. Our pets first visit they got…read morehappy tail walking into the place. Tail started bleeding. They were so calm, addressed the situation beyond professionally and with in minutes the pup was at ease. Wow!! Just wow!! They also groomed the pups so wonderfully. Neither pup was exhausted after they got home either, meaning they weren't stressed while there. The staff was great while making the appointment, at the appointment itself and without hesitation we will be back. To be able to trust someone with your babies is so important. The reviews speak for themselves and I am really happy we came across fuzzy pants!!

Absolute five stars all around! This is the only place I trust for our fur baby to be groomed. What…read moresets Immaculate Pooch from other places is Nikki's interaction with him! Kobe has separation anxiety but Nikki handles that so well. She will come out & talk/play with him until he's comfortable before taking him away. It's come to a point now where Kobe will actually walk into the shop (this was before covid) whereas other times, he will run out the exist with all his might! They are always on time, they're amazing, & he always comes home looking handsome while smelling amazing. We love the feeling of assurance & trust when we come here!

My dog hates baths, but seemed pretty happy when I picked him up. The groomer said he fell asleep…read morein the bath with a massage scrubber!!! They sell all American made dogfood.

My advice? You can find everything at Petco online cheaper…read more If you MUST shop here - go at night and never on a weekend. EVER. They do have the Vetco Clinic for cheap vaccinations but you guessed it.. they try so very hard to upsell you on shots your dog may not ever need in its life. It IS cheaper than seeing the Vet, but you do have to wait your turn. I wouldn't come for the grooming.. I have heard some horror show stories but if your pup needed a quick nail trim I cant see the harm in it. That said the staff is actually the shining star of Petco. They really have been very sweet to my dogs and assembled a crate when I needed one on the fly right at the checkout.

If I could rate them 0 stars I would! I took my mini cockapoo there and explained to the groomer…read more(Alyssa P} how I wanted my dog groomed. My dog weighs 19lbs soaked and wet, she told me to pick him up in four hours which I still don't understand why so long? Sure enough I picked him up four hours later and my dog was butchered! What she did was take a clipper and zipped him all over almost to bare skin. No sheers were used what so ever! In my honest opinion, it was done deliberately. Cockapoos are hypoallergenic and have long, thick, curly hair which can be challenging to groom if you don't know wtf you're doing. And to top it off, they have the customer pay then they bring out your dog after you leave a tip. To all dog owners, if you truly love your dog, I advise you to stay away from this shit show. I am very proud of myself for keeping it together and simply walking out. Seriously guys, stay away from this disaster, your dog deserves better.

not allowing the customers to go into the salon, was shady to me. They take the dog from the car…read more She shaved my mini golden doodle down to the skin, and she looked like a rat. Perfect timing for January winter. Do not take your doodles here unless you want them shaved!

Oof! What a disaster of a company! They don't let you in the establishment because they don't want…read moreyou to see how horribly they take care of the place and what type of filth they are actually "cleaning" your dog in. Had a rude awakening and WILL NOT be returning

My dogs love going here. When I pull in they get so excited. They do an awesome job with the…read moregrooming. They are very affordable and the staff is great!

Bill is awesome! We have been TLC customers for over 25 years. Bill has groomed 5 dogs and 3 cats…read moreduring that time. Did I say Bill is awesome?

My 7 month old puppy with high energy loves this place. We pull up and he is already vocal about…read morebeing there. He has been going for two weeks now and I can't even complain about one thing. The owners are always so nice the staff always greet you with smiles on their faces. They are always prepared to tell you how your puppies day has been. Booking, paying, and scheduling are so easy online, phone and even in person. My puppy always comes home one tired little pup happy as can be. Just got the grooming services there and he still smells amazing even three days later.

My dog recently boarded here for a week. Drop off was smooth , as was pick up. Starwood was very…read moreaccommodating for any hiccup that came up before our reservation and after pick up. My dog came home happy and healthy ! Seemed like he had a great time according to pictures posted to their FB. The only thing I wish was that pictures were uploaded to their booking site, since I don't have FB I wasn't able to easily access them. I would recapped to a friend and will use them in the future !

Alicia is great with our young cavapoo! Chloe loves going to see her - where as she hated going to…read morethe groomer's at Petco. Alicia is always flexible with appointments and is very nice to both humans and animals. You can tell that she takes great pride in her work and really cares for the animals. Her space is super clean and large enough that even if she has a couple other animals there it doesn't feel crowded. We love the way she grooms our dog and she leaves her eye lashes so long that she looks glamorous. So long that I have had people ask if they are fake!

I drive an hour to get my dog groomed by Alicia…read more Do I need to say more? She is kind, meticulous, and provides exactly the service promised, with a smile. I love that you can book completely online.

Best ever... Lori was very considerate, and willing to train me to take care of things in the…read morefuture (trim nails on casts, careful removal of matted hair...very professional and very helpful... best Cat Groomer I have ever seen.

had a stressful experience with this groomer who insisted on putting a muzzle on the two cats for…read morefear of getting bit.the cats freaked outs they had never experienced anything like that and they screamed and tried to get away. lori said it was ok and they had to become desensitized . they didn't and neither did we. when we asked how much she would charge she said it depended on how much hair she removed($300 for both).never again as no animal should be stressed out and covering their faces is not healthy for cats.