So pissed off! I waited an hour for them and they never showed up! God told me to look out for a…read morecar with t Plus on the side I never seen it! Thank God another two plus driver just happened to come to Walgreens to go shopping and I asked him was he there for me and he said no but he would take me home. I think his name was Jeff or Bill older white guy with brownish grayish hair. An angel sent from God! You guys are totally wrong!

My husband and I were walking to US Bank Stadium and grabbed a ride. Very professional and…read morecourteous, highly recommend.

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

I would not recommend Executive Transportation as they failed to deliver on all basic service…read morecommitments and expectations. I booked round-trip transportation with Executive Transportation for my father from his residence to the airport and included the additional cost of meet and greet where the driver was to be at the airport waiting for my father at the luggage terminal with a sign on the return trip. Executive transportation failed to deliver on all basic service commitments and expectations for both trips. INITIAL PICK UP: Executive transportation showed up 20 minutes late to the contracted pickup time without calling to advise they were running late. I had to call the company who stated they were unaware their driver was running late, stated they would check with the driver and call me back. The company called me back and confirmed the driver was running late but was in route to the pick up location and picked up my father 20 minutes late. RETURN TRIP: On the return trip, my father was not greeted at the baggage terminal by the driver as contracted. After my father retrieved his luggage and was looking around for the driver, he received a call from Executive Transportation that the driver was running 30 minutes late, had locked themselves out of the car, but were on their way. I called Executive Transportation to express my dissatisfaction on their repeated service level failures. The employee stated they would have Rob, the owner call me to make it right. An hour later, Rob did call me, was not aware of the first incident where his driver was 20 minutes late to the initial pick up and stated that, on the pick up, his driver had locked themselves out of the car, causing the delay. I informed Rob that I expected to be reimbursed for the Meet and Greet premium charge as well as reimbursement for the two service level failures. Rob stated that he would investigate, as it was a Saturday, he was not in the office, but promised to call me back on a Monday when he returned to the office. Rob never called me on Monday as promised, the third service level failure by Executive Transportation. I would not recommend Executive Transportation as they failed to deliver on all basic service commitments and expectations.

I've used John of Driven for multiple pick-ups and drop-offs, and he's always been reliable,…read morepunctual, and professional. His communication is excellent, and his vehicle is consistently clean and comfortable. John is not only a skilled driver but also friendly and attentive, making every ride enjoyable. Whether it's for business or personal trips, I can always count on him for a smooth, stress-free experience. If you're looking for a dependable, trustworthy driver, I highly recommend John --you won't be disappointed!

Dawn in Osceola WI Our 4am ride to the airport this morning…read morewas our first experience with "Driven". When I booked the ride, I asked John if he would text me to let know he was on his way (you know how you have a little anxiety wondering if your ride overslept?). No problem! Got the text and I could focus on those other last minute details. John is a professional driver and was just the right amount of friendly.

Hesitant to review another company but we can no longer trust working with them. For past six…read moremonths, there have been a long line of cancellations, complaints, breakdowns, and just bad customer service. Sad because we did have a good working relationship for a couple years. I highly recommend not trusting them for anything even remotely important to you.

Awful customer service! Showed up an hour late with POOR communication to us on our wedding day…read more The bus was disgusting as they did not clean it from the party before ours, the air was broken so it was extremely hot and smelly on a 100 degree day and the driver was a jerk, he was late getting us so when we arrived at our hotel he told us to "hurry up and get the F off the bus I have other places to be" would NOT recommend them. I told the driver I would contact Ron about payment the next day and he didn't care he again just told me (the BRIDE) to get off he had other places to be. A friend left her phone on the bus and I got a message the next day that he was going to hold the phone hostage until we paid which is underneath but I then tried to text him (9 times) and called MULTIPLE times and he didn't respond or answer my calls I had to contact our venue to call him and figure out what he wanted us to do, his reasoning to her why he wouldn't talk to me was because he didn't want to deal with this he just wanted his money and not to talk to me!! He was a jerk and said he wasn't going to show up and shuttle any other weddings he had planned there this year I feel very bad for all those parties he chooses not to pick up and leaves stranded. DO NOT BOOK THEM THEY ARE UNRELIABLE AND VERY UNPROFESSIONAL.

The best service, great communication, reasonably priced. Dustin was wonderful, put us at ease that…read morewe had a dependable ride to the airport for a family trip. We ended up having a medical emergency and he was even helpful with that and able to accommodate a ride the next day.

Booking was simple and safe. Dustin was prompt and professional. Would recommend this company to…read moreanyone and will definitely use them again. Thank you, Dustin and Loon Limo, for making our trip so pleasant!

The owner did respond and apologized to me, he also processed a credit for the gratuity portion. I…read moreappreciated this but would be hesitant in the future to use this company.

From the owner: Encore Limo is your Twin Cities Transportation Specialists…read more We provide safe, courteous and reliable limo service to meet all your transportation needs at competitive prices for Prior Lake, Savage, Shakopee, and the whole Twin Cities metro area! We are professional chauffeurs who believe providing safe, courteous, and reliable limousine service to all of our customers be it for an early morning airport drop off, a late night pick up from the bar, and everything in between.

Matt was great! We used him 3 times while in town. He was professional, a good communicator,…read moreprompt and a safe driver, everything. you need in private transportation.

Matt and his team are first class! They have been excellent and provided trusted service for myself…read moreand my wife transporting us from MSP to Mayo. Highly recommend Nordic.

We reserved a Christmas lights limo tour for December 20, 2025. We paid $639.99. The driver picked…read moreus up as planned, but the vehicle had electrical problems. There was no heat, no way to talk to the driver, no radio/audio. The windows were frosted over so you couldn't see outside. We called the driver on our cell phone. He pulled over on Highway 10 to speak to us. He got out of the cab and came back to talk with us - on the side of a highway. This was an unsafe situation. He told us he had to manually press a button in the cab for the electrical to work. He said it was getting difficult to hold button and we later found out the button was behind him, at an awkward angle. This also seemed to be unsafe. We drove to their garage where they attempted to fix the problem. They were unable to resolve the problem so they returned us home with the promise of a refund since we did not get our Christmas lights tour. I have contacted Matt by phone three times with promises of a refund, but there has been no follow-through on their end. I filed a complaint with the BBB and they also did not receive any response from Matt after their two attempts. Unsafe and poor customer service. It's not too late to make this right, Matt.

Ive booked with matt 2 times for 8 pass. Strech limos one with red carpet one without and this will…read morebe my 3rd i need a limo for the lil wayne concert as i will be picking up my niece and nephew. every time has been amazing and i know this time will be as well every driver has been respectful and worthy of a stellar review every time i call i always get an answer and even when i have plans to book limos and dont follow thru matt has always been very respectful ive never used any other limo service beside 1st class