We purchased our system 9 years ago, and the last service call we had was about 7 years ago. So it…read morewas a pleasant surprise to find when we called for tech support they were able to immediately access our file and pull up the system configuration. Then, when it came to diagnosing and solving our problem, Caleb quickly figured out the issue (operator error, oops) and he then proceeded to help us reset some system parameters so that the operators (us) wouldn't recreate our mistake down the road. Great service!

We have been using America's phone guys for years. They helped us upgrade our phone system and also…read morehelp us maintain and expand our system. They have always been very responsive, friendly and knowledgeable. Highly recommended.

My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

Hubby took his iPad in to get the cracked screen replaced. They did an excellent job for fair…read moreprice. Would definitely recommend!

diagnosed pc, gave options and pricing, went above and beyond to find cost effective solutions…read more fast and fair. would recommend 10000%

I highly recommend this company. I needed work done on my home computer and Mike took care of me…read moreand I received excellent service with everything I requested plus extras that he did not have to do. The price was great, and actually under what I was quoted. I will be using this company for any future repairs I need. J Pennie Peterson

Mike fixed my MacBook Air keyboard that had broken keys. The work was efficient and good. We…read morethought we'd have to replace the whole keyboard. When I went to pick it up, he refunded me $40 dollars since they only had to replace a few of the broken keys. Great work and honesty! Thanks, Andrew

These kids are great. It's a real gem of a place. Kinda…read morereminds me of how City-Bikes got me through my broke late teens and early 20's except they have very high quality products. I'll be honest, I'm kinda cheap. I don't do tons of video work or gaming, so don't need the latest/greatest... so forever I've been buying cheap laptos. I found this place through craigslist and got a great reconditioned unlocked phone for $100 which they helped me, in-store transfer my Verizon service to since I had a SIM card, so I KNEW it all worked great before leaving the store. They were even MUCH better than dealing with the actual Verizon store, because they actually knew in and out EXACTLY what they were doing. They had nice laptops at great deals too, so a while later when mine stopped working went to look at one they had advertised. It was a great deal, but it was a tablet w/ a keyboard which I'm not looking for. They just don't do too well staying right on your actual lap. So they hooked me up w/ a great deal on a Samsung S-book that retailed for $1,400.00 new 2 years ago, still around a thousand new today... for $380.00 cash! :) Plus, it's Verizon compatible, so can take a SIM card to add 15 gigs of BUILT-IN internet at full speed for $10.00 a month.... Add that to being able to tether another 15 gigs from my phone, and I pretty much have mobile computer internet wherever Verizon can reach. I absolutely LOVE these guys. Years ago I started a business trying to help the little guy have something nice. These kids seem to have the same idea. I'd have NEVER spent the money to get a really nice machine new from a box store, but this is just as great. The best part though, is the customer service. These guys REALLY know their products, and if the owner isn't 100% positive on something... his tech-guy he has in the back will know. Far cry from the hacks you'll find at Best-Buy or other box-stores who know absolutely nothing about anything and seem to be annoyed with having to actually speak to a customer. For those of us who remember what Customer Service USED to be like before the "F-you, deal with it" mentality took over everywhere, this is really a cool throwback to days when you had much more pleasant and fulfilling purchasing experiences. Only warning I may put out there, is they're only a 2 man operation, so it seems like they take their lunch at the same time which is smart these days, not just leaving one person alone in a high-tech shop. So maybe call first if going mid-day to see when they'll be closing to taking their 30 min lunch. If you arrive and they're on lunch, there's a lot to do around while you wait. I HIGHLY recommend these kids from what I've seen so far.

Left my son's iPhone for a screen repair and have tried to call repeatedly day after day to see if…read moreit's working and there's never an answer; it goes straight to VM. I would think a phone repair business specializing in phone technology would have their own communication lines at least working. I've also text and emailed but no response. The following Saturday actually went to the store front and a sign was on the door stating they'll be back shortly. We waited an hour and doors were still shut. I'm wondering if we'll ever get our phone...?!!!

Stephan and his crew at Simple Phone solutions are simply terrific. I came in with my iphone 15…read morepro... literally *just* after 1 yr warranty expired (ok 2 months after)... had my home screen button not working... i was quoted elsewhere about 300 to fix.... Stephan (apologies if spelling wrong)... said -- here let me look.. and 5 min later and NO COST TO ME... button working and problem totally solved. I TRIED to pay for him to fix but he wouldnt accept my payement... just my gratitude. He said..." have a blessed day". Yes-- yes indeed i am blessed to have found a great phone repair shop in metro Vancouver. Thank you Simple Phone Solutions.

Stephan was very helpful and knowledgeable as to the type of phone I was looking to trade my old…read morephone in for. I recommend this business.

I needed to resuscitate a vintage Windows machine (2009 Vintage, running Windows 7) to use with a…read moreCADD Program. I've been solely on Mac since then, but there just isn't a Mac-CADD Application that comes close to the value and ease of use of Visual CADD. Gareld was able to revive my Windows machine in one day. This was a non-trivial task. After first running a complete and comprehensive diagnostic, he discovered the ancient (spinning) hard drive was failing. I also needed to upgrade the available RAM to be able to host Windows 11. In the end, I received a completely functional Windows machine, with an upgraded Processor, an SSD, maxed-out RAM and a Windows 11 License - for pennies on the dollar of what a replacement machine would cost. Gareld is simply the best - great communications of how the 'surgery' progressed, and superlative work actually making this thing work. Highly recommended for keeping your digital life running.

Built new computer for us, failed in two weeks. Offered a replacement......have been fighting it…read morefreezing numerous times per day ever since. Replacement was not properly wiped clean! Hundreds of previous folders, on the supposedly clean machine. VERY POOR I gave it One star because there was nothing lower.

Chad did everything he said he would, and more. When I brought my computer to him, I couldn't get…read morepassed my gatekeeper; let alone any of the pop up firewalls when we got inside the computer. When I left, no firewalls, computer functioned like a computer, back on the internet and all... Thank you Chad

I've used Chad on a number of occasions. He's been very helpful in recovering my system from very…read moreugly virus situations. I've also had him build me a system that continues to give me everything I asked for in a new box. Very prompt and offers good suggestions. I would highly recommend him.