Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

Responsive. Reasonable. Friendly. Flexible. Gets it done! Not only fixes the problem but attends to…read moreoverall system hygiene to prevent future problems. Highly recommended.

I didn't know what to do the day my computer fizzled out because I was in the middle of my work day…read more& didn't know what was wrong or who to contact. Lucky for me, Google brought Steve's company up and because he had such a good rating, I gave him a call. Steve thought the new motherboard would take a week to order/arrive but it was here in 4 days & he came over the day he got it and got my PC back up and running! His labor was $180 (2 hours/2 trips to my house) & the motherboard was $100. That was a small price to pay for him to be able to save all the work, photos, music, movies I had on my hard drive! If you ever think your computer has burned out & died, call Steve before buying a new one and starting everything (re-installing everything & re-doing tons of work) over.

Helped me with a really pesky and annoying dead component that I was unable to diagnose myself…read more And did it in an hour or so. Absolutely worth it to ablate the frustration. I appreciate Steve's help.

It is always frustrating trying to find someone who knows computers and can still "speak lay…read moreperson" - and Ebonie is it! I was really frustrated with my computer and internet service. Ebonie came out and stood in for me with Frontier to actually get them to come and look at the problem with internet connectivity, and he fixed my laptop while he waited on hold with them - so even before I've added the ram he suggested, it boots up faster and is working better than it has almost since I've had it. If you want someone who is excellent at what he does, can still speak to a lay person (as well as to techies), and who can get the job done, Ebonie at Radiah Technologies is the person to contact.

Ebonie is a most marvelous computer guy! He's very thorough, knows his stuff and is incredibly…read morehelpful. I would highly recommend him to anyone who needs help with their computer issues.

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!

I've hired several computer guys in my life and Jon is hands-down the best. Doesn't upsell, gets…read morestraight to work, keeps me informed of what he's doing, suggests several great options that I hadn't heard of, knows the industry backwards and forwards, keeps on telling me he's not great at printers but he's helped me with them too. Upbeat, considerate, totally professional.

Jon was professional, knowledgeable, and personable. We had a range of computer issues, and he…read moreresolved them all! Fortunate we found this gem!

Excellent work in a timely manner excellent work and just what I needed and prices are reasonableread more

Absolutely Outstanding Repair Service for My S23!…read more I can't say enough good things about Kyle he brought my S33 back to life. From the moment I walked in, I felt like my device was in expert hands. They quickly diagnosed the issue, explained everything in plain language, and gave me a fair, honest estimate upfront--no surprises, just great service. THANK YOU!!!

Reached out to Agility Computers to help with a problem on our security system they installed…read moreseveral years ago. They showed up within 2 days and replaced the DVR for us and got us up and running! Excellent customer service and highly recommended! Thanks!

I REALLY wanted to like these guys, I promise. I had an 8-channel camera system that I wanted…read moreinstalled in my home without paying 1000+. Justin told me that he does a relatively bare bones install and would run all cables up under the eaves of my house and would make it look clean and tight. I was thrilled. I was unable to be present during the install but my boyfriend was there and it did not sound as if Justin was willing to do what he and I had discussed without much coaxing. There were many, "we don't usually do this...." comments that were relayed to me but really those were things that I believed were included in the install as a no-brainer. Maybe I care too much about what the outside of my home looks like, but it did not sound like I would have been pleased whatsoever with Justin's "out of the box" install. In addition, it was noted that while there were a few people on-site, only one person (not the business owner, but a teen) who was actually doing the majority of the work. Install expectations aside, upon fully securing the cables to the side of my home, one of the camera channels failed to come up and would short out all the other cameras on the same power supply if plugged in (likely due to being stapled through). We alerted the installation company to the issue and it took THREE almost FOUR weeks for Justin to come out and resolve the issue. My overall recommendation: pay half up front, and half at the end (like any normal contractor) to make sure that Justin is invested in your project and will see it through. Also, you have to be OK with kids running around and your project getting interrupted 3 times during the day due to inadequate supplies being brought initially and children/teens apparently needing to be transported to different places (no warning up front, very little concern for the job). I just hope that Justin paid the young person who did most of the work most of the money ($700 for an 8 camera install). I assume based on the quality of the communication and professionalism (or lack there-of) that this is not the case.