I order from here more often than I would like to admit and they're decent cookies but 9/10 times they get our order wrong.

If you are up at night and feel like going out and grabbing something sweet to eat, this is it! Though they call themselves nocturnal, they are not open all the way till early am. Most of the locations close at ~1am. This is my 2nd vist there, the first visit they had jo cookies and they asked us to wait 20 mins as they had to bake it. I wasnt going to wait 20 mins, for a cookie!! This time around, they did have some. read more

Definitely a front for something but the hours are convenient if you're craving grocery store cookies and hood chocolate milk. Something just doesn't add up, they should at least make their own batter if they're a place that only sells cookies.. or just start selling frozen pizzas to stay on brand read more

I love the cookies, but will not order again. I had an issue with my last online order that was never resolved, so the Midnight Snacker that should have totaled around $30 cost me $69. I switched to Insomnia Cookies. read more

I needed an after dinner goodie over the weekend so decided to try Nocturnal cookies. I took a ride over to Schenectady. I am not familiar with the area but my sweet tooth was calling hehe. You really have to be on the lookout for the shop as it's on the corner and very unassuming. I almost passed it as there is signage but no displays of a cookie shop from outside. The inside itself has a dark and moody vibe and you need to hit the bell on the counter for assistance. You will definitely need a few minutes to study the ample options on their chalkboard as there are many cookie varieties and ice cream flavors to choose from. No worries though as there is seating around small tables while you decide. If you know what you want and are headed there, you can call in your order for pickup or delivery. Deliveries can only be made to you if you are within their area. I noticed that you can order their goodies through Grub Hub as well which is really convenient. But alas since I went there spontaneously to satisfy my sweet craving I patiently waited the 20 minutes for my hot made to order cookies. It is posted in store as well that you cannot get your cookies on the spot and that there is a wait time. When your order is ready, they are brought to the counter in a small square box hot! I sampled the chocolate chunk, mint chocolate and double chocolate cookies. They were good but not as big in size as I thought. Checkout their website to see details on their cookie, ice cream and yes milk offerings too if you are interested. Nocturnal cookies is an option for all you night time snackers, but call ahead! read more

Nocturnal Cookies - Chocolate Chunk, Double Chocolate Chip, Mint Chocolate Chip cookies! - Desserts Near Me - Schenectady, New York

Omg.... What an amazing addition to this area! They DoorDash cookies right to your front door! They are sealed for safety too so you can see if someone has tampered with your cookies! I have never had a single issue! Third time ordering cookies from here and they arrive hot, gooey, and just all around delicious. Delivery time from time of order was about 20 minutes and I am one mile from the location. I tried pick up once and struggled to find the entrance. I messaged them they walked the cookies right out! Keep this place in mind when you have a sweet craving! read more

The worst, knowing there is a 20 min wait I attempted to call at 3pm and order for pick up, but no answer. Call Albany store was told that the Schenectady store opens at 4 with there signs and messages say 3pm. Called at 4pm still no answer. Called Albany and they said 4pm I hah to explain that it was now 410pm and asked if they had a different #.Person hung up on me and after several attempts they did not answer. Also there message says to go online and email and someone would get back to me. No one got back to me. Will never go there. read more

Recently tried Nocturnal Cookies and we were very pleased! No issues with delivery. It arrived right when they said it would and was left right where I requested it be. The cookies arrived still warm and gooey and were very tasty, and the ice cream arrived cold and was absolutely delicious (both the chocolate and vanilla tasted very rich, creamy, & homemade)! Sure - it's a bit pricey and not something I'm going to do everyday - but you're getting fresh, warm cookies and cold ice cream delivered right to your doorstep late at night. What more could you ask for when that late night craving hits and you're due for a little treat?! I'm sure I'll be ordering again at some point! read more

The place reeked of marijuana, the employees were *obviously* stoned and could hardly put together a coherent thought, let alone speak clearly enough for me to understand. And the TV was playing soft core porn. Big yikes. Our cookies were delightful except that they also had a scent of marijuana. By the time we got home we smelled like it too and needed a shower. Also took 30+ min for our cookies to bake. Such a shame because we really liked the cookies, but we won't be back. read more

Our late night go-to for something sweet and comforting. Love their oatmeal, choc mint and snickerdoodle flavors most. REALLY pricey for a cookie, but they have hit the spot. I'm happy they're so close by! read more

I've been there 3 times. Each time there was no one up front for several minutes. You just stand there waiting for someone in a room where the only decor includes "Employees only," "cash only," "no restrooms," "you're on camera." How welcoming. They have a huge shade up so you can't even see if anyone is working. You find that out by listening to the swear words the employee is shouting into their phone during the personal conversation they're having while you wait. When they do eventually greet you, it's not with words. They just stare at you until you order. Once that's done, they say "5 minutes" and disappear again. Got an issue with this? Don't bother making suggestions to the management through their contact information---they don't respond. I don't care how good the cookies are--- being treated like garbage 3x means I'll never be back read more

They don't make the cookies there they only place them into ovens to "bake" the pre-made frozen cookies. They're so bad you can taste the artificial crap that's in them. read more