compassionate staff and knowledgeable doctor. he took his time and answered all my questions…read more would definitely recommend

Dr. Andron has cared for my family for over 20 years. He is a brilliant doctor that truly cares…read moreabout his patients. We moved out of Bergen County and drive over 45 minutes to his office because it is worth it! If there is something wrong he always figures it out. If you need a specialist, he will get you to the right place. He is an exceptional doctor and we are so grateful for the amazing medical care he has provided our family with.

I have been seeing Doctor Simhaee for almost 10 years. He is an exceptional physician and takes…read moreamazing care of me. He always goes out of his way to make sure I understand all of my options. He has injected me several times in the last 10 years and without his interventions I would be miserable.

If I could post 0 stars- I would…read more I have often taken the time to write a positive review and publicly thank someone, I have never written a negative review, until now. I had an 11:45AM appointment yesterday to see Dr. Jonathan Simhaee in the Englewood office. I arrived at 11:40AM and checked in. 45-minutes later at 12:30PM I asked the receptionist when the doctor might be ready to see me (as I watched 8-9 other patients called, some of them coming in after me). Her response was "he will see you soon," and then went back to chatting with colleagues. At 12:45PM, I again asked and was told "there are two people ahead of you..." What??? How? No emotion and no sense of concern. I realized then I was just a number in the system, which was so surprising because the doctor who referred me goes out of his way to make his patients feel like they really matter. Finally, at 1:15PM, I approached to remind her I had been waiting 1 1/2hours. A puzzled look came over her face: What was happening!!! After she checked her computer screen for a couple of minutes (not sure for what), she went in the back and next thing I knew someone called my name. I went into Dr. Simhaee's office and he entered shortly after me, and without even looking up, or making any reference or apology for running so late, (we're not talking 15-30-minutes, but 1 1/2 hours!) he just launched into "so what's the problem, even though the referring doctor had sent him a full report and MRI results which he hadn't bothered to read. It also hit me at that moment that when I last saw this doctor, 5-years ago, I had a similar negative experience. Unfortunately, my memory kicked in too late. I knew at this point that there was no way I was going to stay, even if it meant spiting myself. This place is a factory. I also knew at this point for my own sanity, I had to ask Dr. Simhaee what happened, hoping his response might evidence some concern or understanding. Instead, I got.... "I'm slammed; it's the holidays; I had an emergency." There was no apology or sense of concern." besides throwing the receptionist under the bus and saying he would talk to her later. I am the first to acknowledge that emergencies happen and appointments can run over time. That said, there's a way this should have been handled and it starts in the waiting room with the receptionist or whoever expressing some concern or acknowledgment of the situation. That didn't happen, ZILCH! So, I couldn't really be surprised when there was no acknowledgment from Jonathan SImhaee. This holier than thou culture flows from the top. Keeping patients waiting is "business as usual here." There's no other reasonable conclusion in the absence of someone from management "owning," acknowledging and attempting to ameliorate the situation. Here, the doctor-patient relationship is purely transactional. I am in the process of securing a new appointment with a new doctor.

From my first meeting with Dr. Pamela Gallin, I knew I was in good hands. After a lifetime of…read morewearing glasses, I was referred to her when I developed double vision and poor depth perception due to a lifelong muscle imbalance and poor binocular vision. Dr. Gallin and her staff were warm and welcoming and treated me with the utmost respect. Dr. Gallin immediately understood my problem and later on it was determined that surgery was warranted. Once again, I knew I was in good hands. Dr. Gallin's knowledge and understanding of her specialty is unsurpassed. When the time came for my surgery, I trusted her completely. To say I am satisfied with the outcome is an understatement. Dr. Gallin truly gave me a new lease in life. I have absolutely no qualms in recommending her.

Our daughter has been seeing Dr. Gallin for over 10 years. We switched to Dr. Gallin through a…read morereferral from a close friend because the pediatric opthamologist we saw in Greenwich CT wouldn't give us the time of day and it would take weeks to get a return phone call. From the start, we have had a wonderful care from Dr. Gallin. Return phone calls (same day!) and time to talk on the phone. She listens. She is open to discussing ways to approach medical care. We feel she has been our daughter's partner in helping our daughter with her eye care. In addition, Dr. Gallin has relationships with many in the field who are on the cutting edge of advancements. This is very helpful. We highly recommend her.

I've been to the NJ Imaging Network Englewood Cliffs location more than 10 times in the past, and…read moremy previous experiences were fine. However, what happened today (Friday, April 24) was honestly shocking and very disappointing. I had two MRI appointments scheduled -- one today around 5 PM and another on Sunday (April 26) at around 11 AM. I arrived just 1-2 minutes late. When I walked in, a staff member named Cindy was chatting with coworkers about personal matters and completely ignored me. After signing in, I waited about 5-6 minutes with no acknowledgment, and had to approach her myself. I asked if it would be possible to combine both MRI appointments into today since they were the same type of exam. She responded in an impatient tone, barely making eye contact, and said it wasn't possible, giving vague reasons. The waiting area was almost empty at the time. A couple minutes later, she changed her stance and suggested that I move today's appointment to Sunday instead, saying it would make more sense so I wouldn't have to come twice. That sounded reasonable, so I agreed. However, when I tried to confirm that both exams could definitely be done on Sunday, she suddenly said she was "not sure" and would need to check. This was extremely frustrating. If it wasn't certain, that should have been clearly communicated from the beginning -- not after asking me to change my appointment. At that point, I decided to just proceed with today's appointment instead. Then she told me it was "too late" and that I was already 15-20 minutes late, so they couldn't accommodate me anymore -- even though the delay was largely due to her lack of responsiveness and conflicting guidance. Also, there were barely any patients in the office, so it didn't seem like a capacity issue at all. Does she really has right to cancel my appointment because of her conflicting guidance and miscommunication? Is there working practice and guideline for front desk staff? It is worst experience I ever had. The staff was not doing her job correctly. The entire interaction felt disorganized, unhelpful, and dismissive. Her attitude was impatient and unprofessional throughout, and it seemed like customer care was not a priority. This was by far the worst experience I've had at this location, which is unfortunate given my many prior positive visits. I hope management takes this feedback seriously and improves staff communication and professionalism.

Everything about this imaging facility is fantastic. The wait time is never long and the results…read moreare always the best.

Guess I was just another statistic here. Look at all reviews unprofessional...incompetent and just…read morechaotic place. Noone seems to know what they are doing from back office who didn't know their managers name too assistance who gave incorrect information about what my insurance company authorized when I didnt ask her. Waited hours for my knee injections any noone came into the room. I left with nothing. Never again. I will seek treatment elsewhere

I have nothing but positive things to say about Dr. Green Lee. She is extremely knowledgeable,…read morepatient, reassuring, and kind. After breaking my ankle in three different places, she took the time to explain everything clearly and made me feel confident that I'm in the best hands. Her calm and compassionate approach truly made a difficult situation much easier to navigate.

They used to have a good service and friendly. As per 7 -8…read moreyears patient, I will no longer coming back here. Front desk people are very rude, lots of mistake sending a prescription to my pharmacy, over charge, and almost impossible to speak with a doctor when help needed. They suddenly stop accepting my insurance and refuse to give any help. I had to find another doctor to get a prescription for my allergy when my last visit was less than a six months ago.

Terrible experience with USCIS exams, they made a mistake with a name and they don't care about…read moreexpenses just tell you to get new test despite the cost, front desk people are so rude and hopefully Dr ANN KIM check this, I don't recommend you choose this clinic for this kind of process, a young guy without knowledge trying to convence to get a new test despite they made it, unfortunately the dr Ann wasn't heard about this but hopefully check it because they're causing loose valuable clients just for mistakes that can be solve as professional. Beware of your process if you're into GC because USCIS assume there's the right place to do it.