I have been with Catherine Ho's office for more than a decade. She has assisted me with so many…read moresituations. Just recently had a fender bender as both parties backed into each other (oops) and she answered and explained everything to me as I am clueless when it comes to insurance claims and such. She is just a a pleasure to work with and I highly recommend her and her staff Hands down amazing! Thank

It's been over 10 years since the last time I gave a 5-star review for Catherine, and she's due for…read moreanother one! She's still friendly, responsive and goes above and beyond what is asked of her! Get in contact with her and you will not regret it, I promise!

The staff were very helpful, friendly, and professional throughout the entire process. They…read moreanswered all of my questions clearly, kept me informed, and made sure everything was handled efficiently. My case was processed smoothly from beginning to end, and I truly appreciate their excellent customer service and support.

Today, I had the pleasure of speaking with Marnie. This was in regards to additional options over…read moretheir offered policies, as well as information regarding the current policy I have with them. In our call, she was thorough, clear, detailed, direct, and patient in answering all of my questions. By the end of the call, I felt guided, and reminded of the importance of customer service. As a long-time State Farm client, I appreciate the amount of professionalism I have experienced over the years - and a big part of that is my experience with the team at this branch.

Was a bit shocked by the agent's attitude upon answering my call, since there are only positive…read morereviews on Yelp. She was not friendly at all. Gave me some information regarding home insurance, which I appreciated. But overall below-average customer service. I called another Farmer's insurance agent on Yelp right after, and received a 100% better attitude and professionalism.

Kelly is truly conscientious and cares about her clients. She makes sure that you have the correct…read moreamount of coverage for your situation so that you and your family and belongings are adequately covered. She is also always a phone call away.

Suzanne Brill didn't stop working on our insurance needs until she found the right insurance…read morecompanies to fulfill our needs. She spent countless hours finding car insurance,homeowners insurance,umbrella policy insurance and earthquake insurance. We saved a total of $1300.00 by putting our insurance needs in her hands. Thank you Suzanne for all the help you gave us. Arlene and Bob, Foster City,Ca.94404

Ryan was super helpful and knowledgeable. They made the whole process super easy! I would…read moredefinitely recommend reaching out if you're in need for insurance or have any questions about insurance stuff.

Update to this business: they ended up sending the bill to a debt collector, which I'm actually…read morethankful for, because that's a violation of my debt rights and now I get to pursue action under UCC code. Thanks for the free money.

We have been using Brian as our insurance agent for many years now - Home, Auto, PLUP, etc. Brian…read moreand his team, Ian and Marina, are great to work with! Always responsive with our emails, calls and very helpful in explaining all things insurance - highly professional team and very honest. Brian and his team really look out for their clients, explaining insurance coverage until you are comfortable understanding the coverage you are buying. Most recently, we were in a car accident and our car was damaged beyond repair. From the moment we called State Farm, Ian picked up immediately, we knew we were being taken care of by the best. We can't say enough about the high level of service Ian provided us immediately after the accident occurred - getting us connected with claims and staying on the phone with us with the claims agent, helping us navigate the tow truck situation so the city didn't impound our car unnecessarily, staying on the phone with us until friends came to pick us up because it was dark outside and following up with us the day after to make sure we were alright still and if we had any questions about the claims process. Brian and his team treat their clients like family. Thank you for all the years of taking care of us!

Called the office to make some inquiries on HO6 policy, which State Farm stopped offering last year…read more(I was unaware of this policy change). The staff Ian patiently explains alternative options to me and made helpful suggestions. Great customer service and professionalism!

This is one of those companies that promise to show you many auto insurance quotes for you to…read morecompare. First you have to answer a bunch of questions that will give them the info they need to generate your quotes. Once you are done, all you get is a list of companies, each one has a get quote button. Every time you push a quote button you get re-directed to that company's website where you have to answer all of the same questions you already answered. You have to do this for every quote. These comparison websites are all the same. They are such a waste of time. They get zero stars.

I have my auto insurance here and the representative James was very professional, funny, and caring…read moreabout my needs. He shopped my car around and got me something I can afford at Safeco. I've recommended this business to some of my friends and they've all been helped.

From the owner: We are an Independent Insurance Agency, which means we have made available some of our best…read morecompanies for you.

Disclosure: Al is a friend of mine, we used to work together sometime ago back in the middle ages…read morealmost (Just kidding!) but I can say with confidence that Al is hands down honest, competent, friendly, and and just a great guy to talk to and work with. And he searched and got me a really good deal on all my insurance needs that got me good coverage and saved me $$. I recommend him to anybody.

Our family has had policies with Connell for over twenty years. I can't say enough good things…read moreabout them. The service has been impeccable since day one. Everyone I have worked with has gone above and beyond! For the past few years I've been working primarily with Jacqueline. She is extremely responsive and although I feel like a pest sometimes she always sincerely ensures me that she is happy to help. I feel like she's really looking out for us. Erik is awesome too!