Never replied despite two tries. I gave detailed info for an umbrella quote Thu and was told I would hear back by end of day Fri. That didn't happen, so Mon I called again and the person answering the phone found my info and said the agent working on it told her she would call me back within an hour. Nope, absolute silence. It's now Tuesday afternoon. I'll find another agent. read more

Is this place still in business? I called twice today, phone tree, no live person, twice was disconnected after the message saying "you will now be connected." I give up, will try another insurance agent for my needs. 3 options were stated; 1 - existing policy 2 -new business client 3 - other such as billing payment etc. The first two were not applicable so I selected 3. read more

Paul gave me a call when I was looking for an umbrella policy. He is kind, patience, and looks out for his clients. He spent a lot of time with me explaining in detail every aspect related to liability insurance, auto insurance, and umbrella policy. Fantastic experience and I am so happy to do business with him read more

I was recently trying to accomplish the impossible: find a landlord insurance policy for a home in a fire hazard zone without using the costly Cal Fair Plan. After several failed attempts with various agents and insurance companies, I connected with Mallory at Nadler Ins., and she did the impossible -- she actually found a complete policy without Cal Fair! While I didn't end up purchasing this policy (simply because my plans for the property changed), I was so impressed with Mallory's service that I wanted to write a review so that everyone knows how awesome she is. :) She truly went above and beyond while working with me: made numerous adjustments to the policy parameters per my request, was super quick to respond, was so polite and friendly throughout the process, and was clearly very knowledgeable about the industry. Very positive experience overall, and I would definitely work with Mallory again. read more

Very helpful with obtaining home insurance and working within our deadlines. Would recommend.

Horrible service. Paul wasn't there when we needed him. Don't recommend at all. Safeco canceled our policy with no notice from them or Paul read more

Tanya helped me with my new home policy. Quick response to help me get it all set up and made the process very smooth. Mallory & Vanessa were wonderful to help with my policy questions. Great team at Nadler Insurance and I highly recommend this company for all of your insurance needs. read more

Don Martin of Nadler Insurance is the Best Insurance man my wife and I have ever had! Always does everything he can to help you. Highly recommend. read more

In spite of the positive reviews here, I want to share my experience this week with Zack Nadler so others will get some insight as to the way this independent agent really works and what their obvious priorities are. First, they say their services are at "no cost" to their clients and that they represent them over the insurance companies that pay them - NOT! I contacted Nadler Insurance based on the reviews here and this is the way I was treated by son Zack: In the beginning Zack was very responsive and eager to start giving me quotes. However, as I got into explaining my specific situation and priorities, options became less and less. I made it very clear up front that my highest priority is customer service and satisfaction at a reasonable cost compared to what I have been paying with State Farm. I specifically requested an "apples for apples" quote so I would know how any quotes he gave me would compare (e.g "value for my money"). I sent copies of the current declarations for each of my 3 policies (auto, homeowners and umbrella) with the SF prices blocked out and was surprised that Zach came back telling me he needed to see the SF breakout of premium pricing - I went ahead and gave this information to him. After a long exchange over the phone, it became clear that I was not going to get clear "apples for apples" quotes - what Zach did after he saw the coverage limits and deductible amounts, is give me a pitch about my limits and per sq foot coverage on my homeowners that he felt was way too low. I got very confused as he went on and on giving me reasons why the per sq foot coverage should almost double. He had told me he was going to give me 3 quotes - Safeco, Traveler's and Hartford AARP. After he started getting the quotes together (took almost 2 days), he only sent me ONE quote for Hartford AARP knowing they would be the cheapest (I am a member of AARP) in comparison to what I was paying with SF. When I got it, there were a number of significant differences in coverage and the way Hartford works (like the umbrella policy being part of the auto rather than being separate). I did my best to understand the differences in order to make a reasonable comparison to what I currently pay, but had some questions which I responded to on e-mail. That is when Zach point blank dumped me - I got no reply, even though he knew that I am on a time line to make my decision since my current policies expire this month. One thing I requested he adjust is the auto deductible from the $500 to $1000 (which is what I have with SF), but he never followed through. It finally became clear to me that this agent actually "gets paid" by increasing coverages and lowering deductibles for the insurance he sells. Why? Because it gives the insurance companies he represents MORE business and the client pays more bottom line. Also, when I went on-line to find out ratings and reviews of Hartford AARP insurance, I was disappointed to see the bad reviews and found more negative than positive. In fact, Hartford AARP does not even make most "Top 10" lists and I sent Zach one link showing the very negative reviews from the consumer affairs site telling him I was remaining open minded to him explaining why this is. I am sure Nadler Insurance provides good customer support like the other reviewers that already have insurance with them have noted, but bottom line, I never got any other quotes or answers to my questions as a new potential customer. I have learned much about the way so called "independent brokers" really work and all I can say is "BUYER BEWARE" Zach wasted and ran my time out for finding a new insurance carrier this year! read more

Hands down one of the nicest and friendliest people with whom I've worked. I've been a client of Paul's for 8+ years. No matter how many questions I've asked and how many challenges I've posed, Paul was always ready to listen and quickly respond with a great solution. I recommend him as highly as is possible for anyone shopping around for better service or better prices. What prompted this review is my most recent interaction with Paul -- insurance for my home. My wife and I have several unusual situations and Paul has constantly been available to talk us through the details and to offer great suggestions and alternatives. Plus, he came-up with the most competitive quote as well. I wish all agents & vendors with whom I've worked were like him. read more

Paul is the BEST! I have been with paul for years, and use him for both personal and business. All I can say is that I have 100% trust that he has me covered AT ALL TIMES. I have called Paul and his office at LEAST 5-6 times asking for a last minute certificates or insurance cards because I've misplaced them, and on the spot, it's organized and on it's way, never a complaint. Thank you Paul for all that you do to keep my family and business safe! read more

I was insured with Paul when I lived in Berkeley. When I moved to Santa Monica 23 years ago I saw no reason to change. He has been incredibly responsive and helpful at every turn, including through a couple of accidents and numerous new cars. Always excellent and prompt advice. Almost entirely through email, which really works for us. Every interaction has been a pleasure. read more

UNLICENSED SALESPEOPLE!!! I called to get insured on my Toyota. I was transfered to someone named Lynn. She was very curt and rude, and said she would call me back with prices. I never heard from her. I called back, and the phones weren't working. What a joke and a waste of time. I told my boyfriend how rude she was, and he just got his licence and showed me how to look her up. her name is Lynn Ross and she does not even have and insurance license!! read more

We enrolled my husband in life insurance with Roshni "Rose" Tiwari. We started the process in mid May'2015 and as of today (8/3/2015) still have not received any comfort that my husband is insured. Yes, our credit card was charged in June...Rose has been spotty with regards to communication/non-responsive. I am still waiting for a scanned copy of the policy (after multiple asks). read more

The Paul R. Nadler & Associates Insurance Services has been our insurance agent for one of our commercial properties in the San Francisco Bay Area for more than a decade. Mr. Zach Nadler has been our primary contact for all insurance-related matters and has done a great job in responding to our inquiries and handling claims effectively. Recently, we were in the process of refinancing this property. To our total surprise, the lender has made numerous out of ordinary requests on the insurance requirements of this refinance property over the past couple of months. At a one-phone call request from us, Mr. Nadler took on this difficult task and worked relentlessly with the insurance department of the lender to suggest and find ways to help us save on insurance premium and was able to convince the lender to accept his cost-saving recommendations. I believe I would not have been able to get this type of service from my big insurance company (that provides insurance coverage on our other properties). Thus, I am writing this review to recommend Paul R. Nadler Insurance Services to others who may be in the market looking for insurance coverage and in turn I will also contact Mr. Nadler when my other insurance policies expire. read more

I run my insurance through these guys and let me tell you, they are fantastic. At one point I stupidly ran out of gas on the freeway and Zach Nadler came to bring me gas on his way to the office. What service! read more

I came to Paul because he found such a good business insurance for my wife's new salon. We had been with the same company for car and home insurance for 13 years, and EVERY year rates went up, even though we never made a claim. Paul not only saved us money on our new home and car insurance, he is a delightful person to deal with. No high pressure, and he makes sure you understand everything before signing on the dotted line. Recently, our car was stolen and was a total write-off by the insurance company. We have never had a car stolen, so the stress of the loss, the stress of dealing with police, and the paperwork required by the insurance company, had me rather frazzled. Paul not only put in HOURS of work helping me getting through the paperwork and ups and downs of working through our loss, he gave me great advice and interacted with the insurance company on my behalf to help me to get a very fair settlement for our car. Having Paul stand up for us, and guide us through this stressful process, was invaluable. I recommend him highly for all your insurance needs. read more

Great place to have your Ins. Dan And Lynn are great. However only four stars as the receptionist is the worst that I have ever encountered why they don't fire her is beyond me. other wise I would have given five stars. read more

Shopping for insurance can be trying. Paul asked the basic questions and shopped for insurance to cover my needs. I wanted a small policy that most other brokers assigned to their associates to rate. Paul dug deep spent some time researching my needs and got the best deal for me. read more

I have been with Nadler since our previous agent retired and we landed in Nadler's lap. Service was always good from the agent who helped us and then she retired. Our annual renewal package came in and my personal auto annual rate nearly doubled. No tickets, no claims. Needless to say we had to find out what was going on. My wife spoke to Zach and got some of the basics covered. Needless to say, I was ill prepared to pay twice as much per year for not having a commute and a stellar driving record. When Zach and I spoke, I shared my frustration with him and he was very kind and patient with me although I probably didn't deserve it. After working diligently, Zach was able to find a company who actually lowered my rates substantially and gave me better coverage. So thankful for his professionalism and his sincerity. I wish I had the opportunity to speak with him many years earlier ! I am a big Zach fan. I owe him a nice lunch. read more

I have now been with Nadler approximately 3 years and their service is better than ever. Zach is the most responsive agent we have ever had. I send him an email to make an inquiry and he responds immediately even if it's to say that he will check it out and get back to me. It's wonderful to have this kind of service in today's marketplace because you certainly don't see it very often. read more

Insurance requirements of a new client were difficult to understand and even more difficult to obtain in the exacting ways required. Paul Nadler was at every turn, with every phone call and email helpful and supportive. It took nearly a month to resolve the issues. Paul is excellent; I highly recommend his agency and services. JG read more

I've been working with Paul Nadler & Associates for over 5 years and my experience with them has been nothing but amazing; and trust me, it's NOT easy to please me! I have also referred my friends, family and clients to this agency and they all have had similarly great experiences with Paul and his team. If you want to get a great personalized service and great rates, be sure to contact them. They will take good care of your insurance needs; I promise that with confident! read more

Paul is a true professional; he helped me resolved several insurance issues and the end results were far better than I could expect. Amazing service, fast, great and the results are beyond any expectations. read more