I worked here for a few months semi- recently. As someone who worked there, I can confidently say that they do not take as good care of the dogs as they say. The owner is rude to her employees, and they use methods such as shaking change in metal jars directly in the dog's ears until they are scared of the workers as a way to make them stop barking. They will also yell very, very harshly at them almost constantly. The reason why I don't work there is because I refused to take part in that. They will also put up to 25 dogs of all sizes and temperaments in one van for the daily beach walk, which exceeds the legal limit and results in the dogs getting in fights with each other. Again, as someone who worked there, please do not leave your beloved animal there. Your dog will be sad all day and will not get enough attention nor be treated appropriately. At first glance, it seems like a great environment, hence why I worked there. But your dog will only be let out once, and in the group photos they send, it's likely your dog won't even be in the picture. They use very outdated training methods, and it was incredibly hard for me to work there. Leaving your dog there is the equivalent of leaving your dog at an animal shelter. read more

It's not often that I leave reviews for businesses that I've interacted with unless they are truly outstanding but in this case I thought it important that pet owners considering using Noelle's service, in particular the daycare, have a well-rounded picture. I have two dogs and recently moved to the City. I enrolled one of my dogs in her daycare because the other one was highly anxious and could come with me to work. Both of my dogs have been attending daycare for years without issue. The younger one, which I enrolled, passed the intake exam and full daycare day without issue. He can be difficult at times because he doesn't know his size and can be bossy. I signed him up for the beach walks because when I saw the facility it looked to be just a large warehouse and I knew my dog would want outside time. The dogs are mostly let off leash during these walks but I noticed that mine was only let off the first time and not again. I had warned them that his recall was not great so I figured maybe they were working on that (given your pet is supposed to receive recall and other basic training while enrolled at daycare). When I met Noelle finally (on a day when her dad was off and she was supervising pick up) she told me that she would only let him off when the tide was out because it gave him more room to run. Fair enough. However I never saw him off leash. We worked on the training videos she sent, each day, diligently. I wasn't receiving other feedback until I was told that my dog had a bad reaction to another dog but that the other dog had been asked to leave the daycare. I was pretty surprised that the other dog was asked to leave just like that but was told there had been some "other issues". The next day, my dog was the one to be kicked out for going after another dog. I was told that Noelle or Vincent would be in touch to explain further but just like that I no longer had a spot. I had been exchanging emails with Noelle up to this point because I noticed my dog exhibiting aggressive behaviour at home towards my other dog, something he had never done. She recommended I hire their behaviourist, Sandy. I spent a little over $1100 to hire her. When Noelle reached out following up on an invoice, I told her that I was disappointed to have not heard from her after we were asked to leave the daycare. That I felt that for the amount I was paying ($55/day and that was only because there was a promo rate) I expected to receive a bit more feedback, further, my dog never seemed to be allowed off leash. Well she responded quite rudely saying that my dog had repeated events of bad behaviour and that he would never change. This was news to me given I had not received any kind of feedback like this before. Also for herto tell me my dog would never change was surprising - why then had I hired her colleague, the behaviourist for $1100? All in all, after having enrolled my dogs in daycare across three provinces, I have never had such a bad experience as I had with this one. It is very overpriced for what you get. If you are bringing a dog under 1-year then it might be great, and you might receive more bang for your buck but apparently my three-year old was way past help. Luckily we've since found another daycare, where my dog comes home happy each day, the aggression has totally stopped and I receive honest and fulsome feedback. As someone that puts themselves out there as an experienced trainer, it's extremely disappointing for her to refer to any dog as "beyond help" and refer to their behaviour as "never going to change". read more

Great service. My pet loves going to Noelle's and is so relaxed and happy after spending the day with Noelle. The hours are flexible and 7 days a week. Both daycare and boarding are an excellent experience for my pet. I highly recommend Noelle's Pet Love!! read more

I can't even give enough stars!! We've had the pleasure of knowing Noelle for her expert services for approximately 7 years. She has always been available for us. Her daily rates are very reasonable considering the level of difficulty she deals with for our cat...(Miss Cleo), she's pretty mean, swats, hisses, etc. When we were still asking friends & family to help us, our cat was so stressed out by the time we'd get home. But now, even though she's so tough to handle, Noelle still brings her so much great care and sweetness. When we get home, our house is clean, the kitty litter is immaculate and our cat is groomed and happy! Noelle is more than a petsitter, she's a new friend for your little furry loved ones (sorry that's cheezy but it's SO true!!) :) read more

Noelle's Pet Love - Miss Cleo 2015 - Dog Walkers Near Me - Vancouver, British Columbia

Noelle provides a loving and active boarding experience and I always return to a happy puppy!

I'm in the habit of reading the 'not currently recommended' reviews because they are good reviews. Suggest you read the six additional reviews for Noelle's. Now for mine! My puppy has been going to Noelle's two to three days per week for a couple of months now, and we are thankful to have found her. She is extremely knowledgeable, my puppy is really well socialized and well adjusted, and I have complete peace of mind while puppy is there. Great service!! read more

I have a Senior dog who requires medication and special care because of anxiety and I use Noelle's boarding services more than a few times a year. When i leave him at drop off, my dog goes easily into her arms (he doesn't do this for just anyone) and at pick-up he is fine. I can travel away and not be worried that he is well looked after. The photo and videos while I am gone are a nice touch also so I can see how my pup is doing. Would absolutely recommend this service for your pet! read more

Have received great service from Noelle and her team over the past three years. Our dog requires private walks as she has issues with small dogs and Noelle was able to accommodate this and provide a very reasonable rate. Noelle is very easy to get along with and has been able to accommodate last minute requests when we were in a pinch. Our dog has gotten along great with everyone on her team and is always happy when they pick her up. Haven't had any issues and would definitely recommend for anyone looking for a reliable, safe dog walker. read more

Nope, do not use this service!! Inconsistent and several times, has shown up on the wrong dates. The final straw was when I had emailed her on TWO separate occasions to walk my dog one weekend, both sat and sun... and she didn't even show up. My poor dog!! When I asked her about it, she had the audacity to say that she was busy and "forgot" to enter the dates in her calendar, despite TWO separate emails. Further, she stated it is my responsibility to send her "reminder" texts to reminder her to walk my dog because sending emails to pre-book walks is apparently too inconvenient for her to write down. As well, she ruined my dog's leash by leaving it attached during dog walks and letting it drag on the ground (which is actually quite dangerous for the dog), and she tied knots in the leash, for different leash lengths, which were so tight they could not be undone. Lastly, she never cleaned my dog off after a walk so sand and dirt would be tracked all over my house and furniture. In summary, when she does show up to walk your dog, she will ruin your dog's possessions and not clean off your dog. Again, this is IF she shows up to walk your dog. read more