We found out about Sweet Pea and Me though Ethical Deal and used their services for our beloved…read morelabrador retriever, Lucky. We were absolutely delighted with Sweet Pea and Me, and so was Lucky! Dog-walker extraordinaire Sara Bartlett is one of the most dedicated, professional business owners we've ever met. She picked up Lucky during our long work days, took her to the beach for a swim, and returned her tired, happy and smelling like mangoes (she cleans the dogs after their swims with special grooming spray). Since Lucky is an older dog, Sara was very sensitive to her needs, and made sure that she rested when she got tired. Lucky seemed to really like Sara, and we felt comfortable leaving her in Sara's capable hands since she has a pet first aid certificate and is bonded and insured. For us humans, Sweet Pea and Me is a pleasure to deal with. All of our phone calls, emails, appointment requests and text messages were answered promptly. Sara sent us frequent texts and photos during her walks, notifying us of when Lucky was picked up, when she was returned, and how she was doing. Not only that, but every day after her walk, Sara left a cute little paper bag filled with a different flavour of truly home-made, organic dog cookies which Lucky thought were delicious. I would recommend Sweet Pea and Me without hesitation to anyone who has a special dog in their lives!

Where Jordana goes my dog goes. She has been walking the pooch for a few years now and he always…read morecomes back nice and tired. He goes out for the adventure walks which usually means a hike up one of the North Shore mountains. Thanks for looking after my bud!

We've been bringing our corgi puppy Loki here about twice a week for the past two months. It's an…read moreawesome place for him to hang out and tire himself out while I'm working. He gets tired enough that he's very low maintenance in the evening and throughout the next day so this place is kind of a life and sanity saver for me. The facility always looks and smells clean, even in the summer. I've met Dave and Erin, and they are awesome people and dog lovers (obviously). We feel safe and comfortable bringing our puppy here. It's also nice that because a lot of small downtown dogs come here, Loki gets to play with dogs his size. I think the price is amazing for the amount of time you can leave your dogs here, and the place is huge. We will continue to be regular customers!

The owner is rude and very arrogant. They need to do a better job in keeping the daily log right…read more They over charged me by a day and he was quite hostile in communicating with me. Don't be deceived by his smiles because behind that friendly face is an arrogant soul.

We use DogPlay for for boarding when we go away for a weekend. Our King Charles Cavalier loves to…read morevisit and the staff are warm and welcoming. Bamboo always comes home well taken care of and exhausted from playing all day!

I have had good grooms here. The groomer is great. The booking system/organization is my issue. I…read morebooked a groom like a month ago for today. Really needed to get our dog groomed before we go away so he doesn't get too hot. I get my sister to bring him in as I had to work. Apparently they cancelled my groom and sent me an email to let me know- never received, not even in my junk. Now I'm struggling to find a last minute groom. Waste of time and I'm frustrated.

AMAZZZING! I am sooo glad I found this place years ago! ALL…read morethe staff are wonderful! They are knowledgable and love all the dogs like they were their own! They truly have the dogs best interest in mind and always make you, the owner, feel welcome! My dog Max goes there every week, and boards there when we go out of town. I swear he loves them more then us!!! No... Im not jealous ;-) All I have to say is if you really want to see what a dog daycare should be like, visit the dog patch... Or at the very least... Their website.

This is the place we always take our dog, Matcha, whenever we need to board her. The staff here are…read moreamazing and provide daily updates on how Matcha is doing and how she's getting along. They also make sure your dog is compatible with the other dogs, so they advise you to bring your dog in for a couple of hours prior to the boarding date, and that's free of charge! They even share updates on their Instagram page, where you can see photos, which I think is fantastic! The staff really know how to make you feel at ease. The best part is that they separate the big dogs from the small dogs, which is great! This is our go-to place for boarding our dog, and I highly recommend it!

If i could give Christine and Downtown Dogs 10 stars I would !…read more This is the BEST doggy daycare in the city BY FAR (and I've tried a few) and you can tell the staff truely care about the dogs and are passionate about their job. The facility is very clean and has different sections for the dogs to hangout and play in opposed to just putting them in an open space like other doggy daycares do. Christine knows what she's doing :) to keep all the dogs happy. You can tell they really care about the wellbeing of your dog :) I have a little chihuahua with seperation anxiety so doggy daycare is my only answer while I'm at work. I took my pup to a small dogs only daycare and she would always come back smelling so bad and running for the water bowl when we got home & seemed stressed. so I knew I had to try a different daycare and I'm so glad I found Downtown Dogs! I was a little hesitant bringing my small pup to all sizes doggy daycare but the staff know what they are doing! Christine is a dog trainer, a good one and it shows. I pick up my pup from Downtown Dogs and she's so confident and happy, she loves going there ! I can see the difference in her behaviour. If you need a trustworthy doggy daycare, bring your dog here! They go above and beyond !

Totally don't know how I haven't left a review for DownTown Dogs yet…read more Christine, the owner and head trainer, is basically a dog-rockstar. On my dog, Sam's, first day of daycare with Christine he came home with a report card detailing what he did for the day. Cutest thing ever? I think so. After having some questionable dog daycare experiences at another establishement (see my other reviews) I asked Christine if I could come early or late to get a tour of the facility, meet her and the staff, and decide if it was the right place for Sam. Christine was MORE than happy to comply, and Sam went to daycare there for 2 full years, 3 days a week. We have also taken agility and outdoor fun classes with Christine, which were both SUPER fun. Another really key thing to note is how much Downtown Dogs cares about the community. A few months ago I got an email request for help with preparing food packages to be given to street youth to help feed their pets. Christine has been key in getting literally thousands of pounds of dog and cat food to people who can't otherwise afford it. Basically, downtown dogs is excellent value, top quality, and one of the best places for dog daycare. The class sizes (ha) are usually 15 dogs, and there is onsite grooming available.

Love the videos and photos on Insta and Facebook to reassure us of our dog's well-being. Grateful…read morefor the staff's responsiveness to emails and our request for baths on the day of leaving the facility!

Our dog @VanCityChewy loves this daycare. You can see it when you watch him playing on the web…read morecams, or when you're walking him to the front door, and he starts getting really excited. The staff are all really friendly! He has stayed the night here before and came home happy. We've never had him come home smelling like urine or faeces like you read in reviews of other daycares. It seems like the staff here are always attentive to your furry friends needs, and are never just throwing them in a room full of other dogs.

I really like the team that work here. They are considerate, kind and friendly. The little dogs…read morehang out in the chill office space, and the larger playroom is monitored by 4 live screens as well as multiple staff members. When return I like watching the screens to see my pup playing around and having fun. Many people in Lower Lonsdale bring their dogs here to this safe, clean and well attended day care. Kelsey is particularly sweet with the dogs and always remembers Rio by name when we see her around the neighbourhood.

Don't use A spot for spot if you care about your dog. They completely disregard your pets safety,…read moreeven if they agree to special requirements. They let a large (German shepherd) rescue dog in with the small dogs and puppies - when they, and the dogs owner did not know the history of the dog at all, and they owner had only owned the dog for 1 week. This dog in turn attacked our small breed dog (12 pounds) by picking him up by his back hips and shaking him back and forth. The reason we know this is what happened, is because the worker who witnessed it phoned us right away and told us. But then later when we got a letter from the owner of "a spot for spot" explaining what happened, she made up a completely different story. To add insult to injury she claimed our dog was the one at fault for being attacked. This resulted in injury and pain to our dog. He needed attention from our vet at financial cost to us. This would be less disturbing if we had not had an agreement with the shop about our dog. He is an intact show dog. We knew this could put him at rick so we told them specifically to keep him separate from other dogs as much as possible, and if he was socialized to only have him around dogs his own size. This was ignored. Also the rescue dog was supposed to be kept away from other dogs as well, and as written by the Daycare owner this dog was let loose with the other dogs. After the incident they refused top put us in contact with the owner of the offending dog. They instead, gave our information to her and gave her the option to contact us if she wished to work out the situation. Fortunately she did (after several weeks of us following up with a spot for spot). We got the money back from the trip to the vet - but now our dog is very afraid of other dogs that approach him. He used to be the friendliest dog with no fear of other dogs at all but now unfortunately this is no longer the case. Key points to take away: disregard for instructions leading to dog injury crass handling of the situation after without compassion 2 different stories from the owner, and the worker who witnessed refusal to put customer in contact with the offending dogs owner no offer of any sort of compensation from the shop Make an informed decision before you decide where to leave your loved one.

To be honest I have never owned a breed that need to be groomed. I took any aussie doodle in and…read moreshe looked like a mop because it's so hard to find groomers. We were quite worried about the how our dog would be treated or how she would behave. Once I meet the owner and watched him with my dog my daughter and I were much more relaxed. Well we picked out lil beast and we're overwhelmed on how good she looked. I don't know what he's using for shampoo but my dogs coat is so soft we might change her name to butter. Thanks to Ferrell I dog looks great

On Wednesday, February 21st, my 5 months puppy had an eye injury and he had to go through eye…read moresurgery. The goal in dropping my puppy off at the daycare was training + help my dog with separation anxiety. My dog has only been to the daycare , 3 Wednesdays, February 07th, 14th and 21st. On Wednesday, February 21st, As per Ez dog's owner, Farrell Augustin, the dogs were drinking water when a fight started between the dogs and one of the dogs pushed my dog with his paw in my puppy's right eye. The dog's claw went inside the right eye of my dog. Since then, My puppy went through eye surgery, he has been taking medication daily + visiting vet every time. The day that the accident happened, Ez dog owner had 10 dogs in his daycare: 2 small size dogs including my puppy, and the rest were medium and big size. The owner didn't even know which dog had attacked my puppy because he said that he turned his back to take his cellphone to capture a picture of the dog's drinking water when everything had happened. I asked the owner if another staff member was with him when the accident had happened and the owner said that the person who works with him at that moment could not handle the situation and he/she has left the daycare to get some fresh air. I never saw this Ez dog's staff at the daycare except the owner. I am addressing the following questions to Ez dog's owner: - How could he accept 10 dogs at his daycare with only one person looking after all the dogs? - How could he train my puppy watching 10 dogs playing at the same time? - How could he do the grooming at the same time of the daycare? - Why don't he separate small breeds from medium and big breeds to guarantee the safety of the dogs?My dog is a 5-month-old Shih Tzu mixed poodle. - How could he have only 1 or 2 staff looking after all the 10 dogs? - Why don't you have a camera monitoring your place? - Where was this second person looking after the dogs that I have never seen? - Why don't he separate dogs by size while offering water? - Do you have insurance if an accident happens? If yes, what your insurance says about the accident with my dog? - When accepting a dog at the daycare, at least observe the dog's behaviour 3 times before giving the dog full access to the daycare. Only 1 day to evaluate a dog for being ready for the daycare is not enough. Imagine if this would happen on the first evaluation day of the daycare? Farrell, you need to create ideas / strategies to build a safe place for the dogs.I can be responsible for my dog, however, you are responsible for building a safe place for the dogs as everyone wants to drop off and pick up their dogs healthy and happy.