I do not recommend Nola Dermatology and wish I had read the reviews before scheduling with them. 1) I scheduled a month in advance and when I never received an appointment reminder I called the day before my appointment to confirm, they let me know that someone had my information written down incorrectly and that the doctor would not be in for my appointment time so they had to move my appointment to a later time, which means I had to adjust my work schedule last minute. 2) they never let me know that their magazine location was no longer seeing patients, nor did they confirm the location of my appointment as they have multiple locations. When I scheduled the appointment I called the number listed for the Magazine location and no additional information was provided to me until I arrived at the Magazine location at the time of my appointment and there was a note on the door, when I called to find out what was going on they made it seem like this was common knowledge...I am a new patient. This was by far the most unprofessional experience I have had with a medical provider and honestly I am grateful that I was not seen by a doctor as just dealing with the front desk was a nightmare. read more

NOLA Dermatology is the best. The PA, Amber Delamore, is so kind. She listens to every complaint and always comes up with solutions to each problem. read more

DON'T come to this facility. They don't have honest billing system. They didn't explain costs for their procedure and lab works prior to the procedure. They also didn't inform insurance coverage or your estimated cost. The employee said "she only tried to calm my nerve" when I questioned about the surprised bills that they sent. The manager who did follow up call is no apologetic or sympathy for the situation. In addition, the medicine that they prescribed had no help but making situation worse than before we got the treatment. :( read more

I had a great experience with Dr. Lexi she was very professional an detailed. I felt that I received a lot of good information and service in a very short visit. I would recommend Nola Dermatology. read more

Warning! They make mistakes and don't take them seriously. 1. The receptionist made an appointment with a physicians assistant whom she refered to as a Doctor and it wasn't until I got my pathology report that I read she was a physicians assistant. 2. The physicians assistant didn't read the pre survey form where I clearly wrote that I have keloid skin and she was not aware of my skin condition until she was stitching the biopsy. This left me a very uncomfortable scar on my shoulder where it is visible when I wear regular t shirts. 3. The physicians assistant removed a mole from my left arm but my patalogy report says it was from my right arm. 4. When I told them about their mistakes they didnt take it seriously. They said keloid is easy to treat even though it isn't in my case and said the mistake about the right and left side happens often and they didn't take it seriously. 5. They said that they would talk to their corporate office and get back to me. It has now been a month and I haven't heard anything. read more

I received treatment under the false promise that the treatment would be fully covered by my health insurance provider. I went in for acne advice, and was then offered a "surprise procedure" (as it seems other reviewers did) to biopsy a couple of moles for cancer cells. I made it very clear that I would only accept treatment if it would be at no cost to me. Dr. Dobrescu knew he was dealing with a young client unfamiliar with the nuances of health insurance policy or dermatological pricing, and unable and unwilling to pay out of pocket for a procedure. He nonetheless assured me that I wouldn't have to pay. It's usually unreasonable to ask a doctor what a procedure will cost since it's not their job to be familiar with the intricacies of many health plans. But I asked because the clinic advertised that they regularly work with clients from my health plan. He didn't hesitate to assure me that it would be fine. Nonetheless, after the treatment I received a bill from them. I revisited the office and spoke with the doctor directly, who promised to clear the change. I should have insisted on seeing material proof that this would happen, since over the next few years I started receiving monthly requests for payment. I spoke with their receptionist more recently to try to clear it up. She said that they couldn't clear the charges, as it would register as insurance fraud, and that doctors aren't generally familiar with all of their clients' plans but are increasingly so. Her response was understandable -- it wasn't her fault, and her hands seemed tied -- but it doesn't make paying the bill any less aggravating. Make sure you know what your plan covers, and don't trust Dr. Dobrescu's word. From the looks of it a lot of people had negative experiences with him. read more

If I could give it zero stars I would. Never even saw a MD. Went in for my skin and lady did not even touch or look at it under a light, which is what I've always experienced (I've been seeing a dermatologist for 10+ years). Ended up having a small surprise procedure, which wasn't fully explained to me and walked out the door not even understanding what had happened (until I took off the bandaid later that evening). Maybe that's my own fault for not asking enough questions, but I was trusting that I'd be taken good care of. Also, the person who I believe to be the doctor was LOUDLY discussing patient matters in the lobby. Extremely unprofessional/a HIPAA violation if you ask me. They're lucky the only thing they're getting from me is a bad yelp review. Will never go back. read more

Wish I could give zero stars... a month ago I had an appointment with Amber, I typically see her at the Lakeview office but a week before my appointment they called to cancel and could only reschedule me within a month at the magazine office. I arrived to my appointment on time and had to wait about 10 min to be brought back and during these ten min I made the decision to never come back. I listen to Amber and a medical assistant insult a patient's mental health and use derogatory language I won't put here. Yesterday I cancelled my future appt after considering my next steps for a month and told the woman I spoke to that I would like to speak with their office manager. She called me back today and when I explained the situation, she insinuated that maybe they were just have an Appt briefing and that the only problem was that I overheard. That is why I decided to post here. If that is how they are comfortable talking about patients in front of others, I can't imagine what they say when they know they are alone. This is my warning to all of you: don't see Amber if you aren't comfortable with your mental health struggles being insulted and shared publicly. read more

Dr. Dobrescu is an artist with Botox, fillers, and lasers. As a mid-thirties woman my goal is to look my best - not "done." He's no-nonsense, will tell me what he thinks will look good without looking plastic and he's always right. After seeing a plastic surgeon and another local dermatologist I have finally found my go-to doctor for all my skincare. He's also removed moles - no scarring. But mole removal isn't exciting - finding someone who can make you look fabulous is worth making a review. The Lakeview location is super convenient, but I will make the trek uptown to see him the days he works uptown because he's that good. I've referred several friends and everyone loves him. read more

Dr Dobrescu is an amazing dermatologist who really took his time to explain all of the options I had concerning melasma and of course, keeping my skin youthful. The clinics are beautiful, the staff is friendly and I believe that Dr Dobrescu is truly passionate about caring for his patients in the most compassionate way. I highly recommend him to all. read more

This is the second time I am writing a review in regards to this office and its doctor and staff, I made an appointment to see a doctor that would be able to tell me why I had this bad rash on my arms, when I was put in the room I gave all the information about my rash the only reason I was there, the doctor came in not at all interested in the area the rash was in he removed my shirt to see if I had any rash on my chest which I told him I did not it was only on my arms, he then proceeded to give my a shot under my arm where he took a biposy and then a shot in my neck when I told him the spot he was looking at did not bother my and it was a skin tag, he still deadend the area on my neck and removed the skin tag. Now I am being billed for a service I did request in fact told the doctor to leave the tag alone but he did not care this physician just did what he wanted to do cosmetic and not tell the patient about it or ask if I wanted it done. Now I have received a bill for the removal of this tag, when I called about it I was told someone would call me back that was a month ago, now I have another bill. When will I get the call and I do intend to report the doctor and the facility to the medical board of directors for dermatology. The location in metairie should be shut down before the doctor there puts them out of business. I wish I could select star rating 0 or F for failure read more

Nola Dermatology was FANTASTIC! Its in a great location that's easy to access on Magazine Street. They have parking behind the building so you don't have to drive around looking for parking. The office is inside a recently renovated building that is super clean and spacious. Dr.Gutierrez and his staff were professional, informative and personable. They explain the process of procedures, why or why not you would have to do something. Dr.Gutierrez did a great job and made my experiance as painless as possible. I would highly recommend this place to anyone who is looking for a Dermatologist! read more

Nice location, situated near scenic Audubon park. Interior was clean, contemporary and comfortable. Front desk and assistants were all cordial and professional. No unnecessary waiting and appointment was on time. All of which, rate at least 4 stars or better but overall, it was a 2 star visit because of the doctor (Dobrescu). Rude, disrespectful and verbose. A wanna be bully wearing a lab coat. His rating is 1 star. Insulting with zero people skills and I would be surprised to learn if there are many returning clients. read more

I have never written a yelp review but my experience was so traumatizing I had to create an account. I had the worst experience here. Dr. Adrian Dobrescu was rude and extremely aggressive. His bedside manner was so atrocious. He made me feel like I have the worst skin in the world, suggesting I needed a chemical peel when I have relatively clear skin and am 21 years old. He injected my skin with many different things and he never explained what they were and didn't listen to me when I asked him to stop. He set some electro radiation machine up way too high so that it was extremely painful, mocked me when I said it hurt, and then wrongfully blamed his nurses when he realized he set it 3x higher than he intended to. DO NOT GO TO THIS DERMATOLOGIST. The nurses however were very sweet and understanding of how stressful the entire situation, they even squeezed my hand the whole time. read more

I couldn't ask for a better experience at Nola Dermatology. I was able to be seen the day I called to make an appointment and had little wait time. The front desk and assistants were friendly and courteous. Dr. Dobrescu was very personable and thorough in investigating the cause of my symptoms (which are now gone). Great location too. 5 stars! read more

I cannot speak for the other doctor, however I would never recommend Dr. Dobrescu to anyone. I found that he was unprofessional, rude, and extremely inappropriate. The entire visit was rushed and uninformative. While the girls working there were friendly to me, they were not when speaking to each other and had minimal professionalism. I will not be returning and would recommend you find a physician elsewhere. read more

I would not even rate this doctor one star. I wish I never walked into his office but I hope my review will help others in avoiding this dermatologist. I saw Dr. Dobrescu 2 yrs ago to get a few moles removed. From the minute he entered the room he was quite unprofessional. He came in while on his cell phone speaking all loudly to someone as if he were shoveling bets at a racetrack on a Friday night. He seriously lacks bedside manners. While there I was asked to get completely undressed for a full body exam which was also abrupt and uncomfortable. He removed three moles including one tiny flat flesh colored on my face that was barely noticeable. I wanted it removed by having it shaved off because it bothered me cosmetically. Since it was on my face, I explained to him that I was extremely concerned about scarring and that I didn't care if it grew back (as moles can). I just wanted it shaved to the skin as I had years before by an amazing local dermatologist. I furthered that the mole was not even noticeable so I'd live with it over a scar any day. He obviously did not listen to me or respect my concerns because I was left with a deep pitted scar with uneven ridges, that is actually bigger in size than the small mole removed. It looks like a huge chicken pox mark and it has made me so self conscious and depressed. It has been two years and it has barely changed. I did everything I was supposed to do and kept it covered in Vaniply Ointment and let the scab fall off. Since than I have seen two different dermatologists and they were surprised the area had such a deep indention. One of them commented "jeez did he dig it out?" The 2nd derm questioned as to why he just didn't shave to the level of surrounding skin to reduce any scarring. I went back to see him about it and asked why he cut so far below the skin and if in fact he actually shaved it off because it looked more like an excision. He haughtily replied with "I don't know how you heal!" Didn't even explain or answer what procedure he performed, I guess as the patient I'm just supposed to guess. He than said that he could cut the scar out it and stitch me up. I told him no way and that I only would let a Plastic surgeon cut me. He got so angry at my comment like a child and practically stormed out. To make matters worse not only was I left with that scar but have some on my chest area since he just decided to remove some red spots with out telling me with liquid Nitrogen. The third tiny mole, which looked more like a freckle, came back from the biopsy as mildly atypical. However the way he and his office handled giving me my biopsy results, was completely strange and not within normal protocol. His office called me with the results and said that I needed to have about an inch of skin around that area removed and that it would be an outpatient procedure. They kept trying to push me to schedule the procedure as soon as possible without explaining the results and options thoroughly. I finally demanded an appointment to discuss the biopsy result before proceeding with any type of unnecessary cutting out an area of skin. I was given an appointment at the Lakeview office to speak with Dr. Dobrescu, however I was seen by his PA and told that he was out of town. The PA was ready to perform the procedure right than and there but I told her that was not happening. It was all done so unprofessionally and without explanation or consideration to me as the patient. Sadly I am stuck with an ugly scar and have been spending money on lasers, microneedling, silicone scar pads, scar creams to make it less noticeable. I wish I would have left it alone or had gone to the previous dermatologist I saw 9 years ago, Terrible, terrible experience. Do yourself a favor and avoid this doctor. read more

I would not recommend Dr. Dobrescu to anyone, especially young women. In my opinion he was extremely inappropriate and unprofessional - such as actually joking about cocaine while in the room. For the record - full body examinations may be consensual but that does not constitute tearing the tiny robe they gave me to wear in half then physically touching me to turn every direction so he can "examine" while I'm clearly shaking from nervousness. His staff were friendly to me but rude to each other, and talked about their weekend plans as if I wasn't even in the room. I had to ask what forms were for that they were shoving in my face to sign for procedures they had not even explained. ON TOP of all of that, I now have fat atrophy at the injection site which is showing up 5 months later. I left that office feeling violated and extremely upset, I would highly suggest you see another physician elsewhere. read more

I switched providers because the previous doctor I had left his practice and Iwasnt comfortable with the new provider. I came here. My face was barely looked at. I was told on the phone there was no need to really examine my face because it is just acne it is really simple. I explained the medicine that I was previously taken and had run out of. The regimen was changed to medicine that had a expensive copay. I called in to state that. I was told it is not their problem what the insurance pays for. It is the insurance responsibility. I stated if the patient says the medicine is too expensive the doctor should offer a alternative that is not expensive. They said dispute with your insurance is it not our problem. We dont work in retail. I then asked if I could speak to a physician instead of a nurse or a PA. I was told the doctor is out of town and not accepting appointments. I will never be back and I will never recommend that place to anyone. I have never experienced anything like that before in my life. Most doctors offices will work with a patient's insurance. My OBYN and primary care physician both do it without a problem. They have never stated they are not in retail. This place is extremely unprofessional. I will also mention that I was asked to sign a form stated I received disclosures or had the ability to receive disclosures, but I did not sign it. I was not given any disclosures nor given the opportunity to review any disclosures. read more

Not sure if it was the receptionist scrounging through her purse because they did not have change for my co pay or the snicker by the nurse at wanting something on my face looked at, but it was just plain unsettling. Nice location though on magazine and interesting brochure in the waiting room. read more