From initial RFQ to annual servicing, Jill and Bre do a great job of thoroughness, follow up and…read moremaking sure they support you in all requests. In today's digital world it is extremely valuable to be able to talk to professionals directly to help you make the best decisions for your coverage needs. Their proactive approach to annual reviews is something that we are grateful for and have never had an agency do that previously. I highly recommend reaching out to Jill and Bre to see if they can help you !

We stopped in at Dean Insurance Group office while participating in one of the scavenger hunts…read moreoffered by historic Dublin. The staff were incredibly friendly and welcoming and really great with the kids. They freely let them explore the office on their mission and gave them cute prizes when they found it. I was really impressed with how kind they were. The building is really cool too - it is a historic fire station, with informational signage available out front. Nearby parking is available in the public lots and garages around the historic area.

I worked with Jacki Maynard throughout the entire process and I couldn't recommend her more. From…read morethe best rates to the great advice and everything in between Jacki has been so helpful and attentive. I am so happy we were able to work together to make the process so smooth and straight forward. She is the best! Highly recommended everyone to her!

I am sorry to say that I had a bad experience with the agency since last July 2024…read more Miscommunication , lack of following up contact , jeopardized Insurance coverage on the last hurricane. Knowing that I had coverage, but I didn't. Thank god , no damages . Sorry . Finally coverage reinstated after 3, 4 months .

Josh has been my agent since 2001 and every time I need him to change something or send me…read moreinformation, I feel like I am his only client! This company is very thorough, and I know I am well taken care of and properly insured. Thanks to you all! Great job every time.

From the owner: Griffin-Lantz Insurance Agency is an independently owned and locally operated insurance agency in…read moreDublin, Ohio. We help people across the state find affordable and reliable insurance products from a variety of trusted carriers. As an independent agency, we can help you find the perfect combination of coverage and price to fit your unique needs. What Does Independent Mean? "Independent" means we're not tied to any one insurance carrier. In other words, we can research rates and coverage options from several top insurance companies to find the best policies for you. We do the shopping and comparing to save you time and money!

Way too many companies are completely ok with handing off administrative tasks to companies like…read morethis one. Where there is absolutely no wringable neck. Today I used the company's website only to be met with multiple technical difficulties with the filters. Then once I got everything set up it still decided that I want doctors in a 250-mile radius. Ok fixed that again, took screen shots of the five different doctors' offices, only to be met with "never heard of them" on call one. Call 2 "was accepting new patients but only with a referral", mind you cannot have both there. Call three was met with an automated voice mail that computer regurgitated the phone #, not a greeting that states you have reached the office of, and hours are and we are busy or off today and to leave a message. Call four was met with dialing the # and it just hanging up immediately did not matter what time it was. (hint it is an invalid #) Call 5 and final call from the Quantum health list of providers accepting new patients for my specific insurance was a perpetual busy signal. It did not matter what time of day either. You also cannot click the phone icon in their app to dial direct that does not work. Then when I called Quantum Health for my "concierge" experience I was met with automated hell, after a few minutes of this, I was put on the phone with a Quantum Health representative at 11:41am central 8/10/26 only to be met with no listening skills, genuine disinterest and utter annoyance that I a customer was on his phone. To be asked the same question several times even though I had already advised I used the representative that the company provided link that came to me in the mail for quantum health with a qr code for my specific benefits was providing garbage information. I get there are dumb people out there but stop triaging all calls in the same manner of assumption of dumb/stupid first and listen. Then if you assess idiocy after asking questions then you can assume away. You know you took a contract working with the public right?

My name is John M. I have advanced Cholangiocarcinoma (liver bile duct cancer). I am being treated…read moreat The James by a wonderful medical oncologist, and his treatment plan is shrinking my tumor, with a potential for a very good partial response and even complete response. Unfortunately, Quantum Health, who is the plan administrator for my Anthem insurance, is denying further treatment as recommended by my oncologist. Specifically, they have declined to approve the combination of continued chemotherapy of gem platinum durva (immunotherapy and two chemo drugs), referencing a clinical trial that stopped this protocol after a fixed period of time. The trial Quantum references as the basis of their denial, was for patients enrolled with gall bladder, intrahepatic, and extrahepatic, NOT cholangiocarcinoma. Given my BRCA gene status, my oncologist recommends individualized treatment ensuring receipt of platinum as my tumor continues to shrink (over 40% from discovery to my last CT scan of May 2025), with the majority of this response coming from the platinum chemotherapy. My oncologist has appealed twice, with both oncologists contracted with Quantum agreeing with his assessment. However, Quantum administrators choose to ignore this and continue to deny gem plat durva. My doctor continues to appeal, and I continue to work through the process with Quantum, but I am reaching out through social media as a desperate alternative attempt to get the lifesaving care I must have. Quantum, please work with these very knowledgeable health professionals to look into my case further. This is quite literally a matter of life and death. Please restore my faith in your company and your stated "Human-Centered Approach" and respond.

Danny Latner and Shelby Jurgens are the worst two customer service reps you can have in business…read moreinsurance. I wouldn't trust Danny with my worst enemies child. I don't think either one knows how to write an email to the correct person. Nor own up to the mistakes they consistently made. Shelby and Danny would email my project managers about payments to our account and never sent it to the email they had for our accounting department. They stopped providing their services because we were late on a payment to the actual insurance company. I called the insurance company and they let me know that no services should have been stopped and we were still in good standing with them so they weren't sure why they stopped providing us with the documents we needed to grow our business. My business was harmed due to their negligence, don't let yours be!

I bought renter's insurance from them for at least 3 years before moving back into my house. I paid…read morefor a year upfront instead of monthly payments. When I moved out of the rental at the end of May, I never contacted them to cancel my policy. I figured I just would not renew. My policy renewed Jan 1st. I did not renew, and sent them an email that I moved out 5/31/21. Now I'm getting a letter stating I owe from the 1/1/22 thru 1/17/22 and if I don't pay it will be turned over to collections. This is the worse. I even moved out of state and they are sending these letters to my new address. NEVER EVER PAY FOR A YEAR OF RENTER'S INSURANCE UPFRONT. THIS COMPANY WILL AUTOMATICALLY RENEW YOUR POLICY AND MAKE YOU JUMP THRU HOOOPS TO GET AWAY FROM THEM!

These guys are great and they will help with anything. We have our medical insurance with them but…read morethey do it all auto and all.

From the owner: From bonding to commercial protection, personal insurance to employee benefits, Haughn &…read moreAssociates, Inc. offers an extensive menu of insurance choices designed with your assets in mind. We take your insurance personally.

Lucy Grosz is a the best at explaining insurance that I have had the pleasure to do business with…read more She presents the options that make sense for a particular situation, and then goes through the pros and cons of each. Highly recommend her!

From the owner: Medicare coverage and Health Insurance We have been in business for 19 years, helping people make…read moresmart choices for health insurance. We work with the insurance companies so you don't have to.

I am only giving them one star because Yelp won't let me give them zero stars. Their people are…read morerude to victims, and they will lie to victims as well. I was hit by someone with Progressive Insurance. First, I was told they had insurance and a claim was filed. Second, I was told they had insurance and that Progressive needed more information from me. Then I was told that they didn't have insurance until an hour after the accident so the claim was closed. Finally, when I called back to ask questions about what happened I was treated very rudely by the person I talked to, was told they didn't have insurance until 10 minutes after the accident, and was told literally told, to bad we can't help you. As the victim I felt completely victimized again by the person I talked to. My recommendation is do not use Progressive for anything. They are not reputable and will not do what they are supposed to do. Also, I believe that someone like the BBB should look into there practices as well.

This isn't specific to any progressive location, but in regards to progressive themselves. Their…read morecustomer service is heinous and their agents are missing a few brain cells. They have 0 issues taking your money but I've been sitting in my car for over two hours waiting for roadside assistance. Their solution is to contact a new service provider so we can wait an additional 2 hours for them to MAYBE show up ???

Samantha should never receive a review of less than the maximum number of stars, period. For…read morewhatever reason one person decided to give a one star rating. This had to be for personal reasons. Samantha and her assistant Ingrid are absolutely professional, timely, courteous, funny and extremely helpful. I cannot say enough about their service. I left another Farmer's agency to be with Samantha's agency and have had nothing but professional service above and beyond what I expected. I would highly encourage others to switch their current agent and join Samantha's team to enjoy the same level of service that I am. You won't be disappointed.

Samantha Reffitt is a great insurance agent. She is super passionate about her job, her clients and…read morerecommends solutions that are in the best interest for her clients. She speaks with friendly human language rather than insurance terms which helps me understand where my money is going.