So unprofessional, rude, tried to charge me $468 for travel, even after David, the owner, had…read moreissues with his truck and had to break move into two days. Not a professional person at all. Blew up my phone with threats about payment when I simply questioned excessive rates. I do not recommend at all!!!

We used Taurus Moving to move twice and both times had a good experience on the day of the move…read more Things took a turn for the worse though after our second move, when we realized part of our laundry stand was missing. I texted David, the owner, who confirmed that the moving crew had forgotten it on the truck. He said that he would bring it by later that week and leave it by our front door so I thought the issue was resolved. However, he never stopped by. It's been almost a month. I texted and called several times, but never got a reply. It seems like a strange thing to do, especially to a repeat customer. I even offered to pick it up myself to minimize the inconvenience. Still no response. It has definitely changed my opinion about the company. Before I would have recommended them to anyone looking to move. That won't be happening now. At this point, based on the owner's lack of communication and unwillingness to resolve a simple issue, I would recommend others go with someone else for their moving needs. P.S. This is not a reflection on the moving crew themselves who were friendly and professional during both moves.

Soft touch moving made our move easy. Jose and Scott showed up on time, they called ahead and…read morestated the time they would arrive.They moved everything with care, you can tell they didn't rush just to move items but did it with love like it was their own items. We will definitely use SoftTouch again.

I am writing as a repeat customer to express my strong dissatisfaction with Soft Touch Moving and…read moreto document a pattern of poor service, unexpected fees, and unprofessional behavior. Previous Moves: My first two moves with your company cost between $250 and $350 each. The most recent quoted move was significantly higher at a flat $500, with an additional $180 charged in 30-minute increments (rounded up) for any time over the agreed period via the Groupon deal. During the most recent interaction, I was charged unexpected extra fees. When I questioned them, the representative hung up on me. I called back to request assistance in recovering funds through Groupon. The representative again stated that Groupon is a third party and not their problem, then hung up on me a second time. Email from Lisa (for reference): "Thank you for sending this over. We have 6/12 arrival 630-7am. For the Groupon we will need the Groupon redemption code and I can send over our contract and payment link for the trip fee $100 + $40 mileage fee and $90 moving supplies that are required to properly protect and handle your belongings (stretch wrap, mattress bags and tape). On the day of service any additional hours are $180 prorated in 30 minute increments rounded up. Please let me know if you have any questions Thank you Lisa" You may verify yourself whether these additional charges are clearly disclosed in the original Groupon description. Edit after laughable response from owner: I have receipts from th bank showing I received a full refund. No need to lie. Service Issues: * First Move: The crew initially performed a walkthrough and appeared professional. However, after the move was completed, they had forgotten one of my televisions. Despite pointing it out, they offered no solution and simply left. I was forced to arrange separate transportation for the large TV myself. While the crew was polite, the lack of accountability after a walkthrough was unacceptable. * Second Move (No-Show): The movers failed to show up entirely. I filed a dispute with my credit card, which resulted in a full refund. Credit Card Refund Confirmation: "We are writing to inform you that a refund has been initiated in connection with your recent transaction with Soft Touch Moving. After reviewing your dispute and the details provided, we have processed a reversal of the applicable charge. The credited amount will be returned to your account ending in **** within 3-5 business days, depending on your financial institution's posting times. No further action is required from you at this time. If you do not see the refund reflected after the stated timeframe, please contact us so we can assist you further. We appreciate your patience while we completed our review." In summary, I would strongly advise others not to waste their time or money with Soft Touch Moving. The combination of surprise fees, poor communication, unprofessional hang-ups, forgotten items, and no-shows demonstrates a clear lack of reliability and customer service.

EDs has done a great job of moving our project along and communicating often about progress.read more

Our Program Coordinator, Eds was fantastic! She was in contact with us throughout the installation…read moreof our solar system. She was available to answer any and all questions asked. She is a valuable asset to Our World Energy!

Good service at a fair price to move a monstrous desk upstairs Very courteous I highly recommendread more

Antonio is a very trustworthy and honest guy. He shows up when he says he will, and gets the job…read moredone quickly and efficiently. I have used him twice while living in Maricopa, and had an excellent experience both times. I have also heard from other people I recommended him to, that they were very pleased with the service they received. Thank you Antonio. Till we meet again.

This review is a little overdue, but I had to give this company a shoutout for the amazing work…read morethey do. I also appreciate the mission behind their organization, and I highly recommend checking out their website to learn more. It's pretty awesome what they're doing. Scheduling was incredibly easy, and the entire process was stress free. The team was fast, friendly, professional, and took great care of my furniture. They also helped transport my belongings from Tucson to Phoenix, which was affordable and made the move so much easier. A special shoutout to my movers, Matt B., Aaron, and Johnny Y. Those guys were fantastic. They worked quickly, showed up on time, handled my belongings with care, and made the entire move completely stress free. If you're looking for a reliable moving company, I highly recommend giving these guys a call.

This was my first time using Academy Movers, and Nathan, Wayne, and Ryder were truly the best…read more Moving isn't fun, especially when you're used to doing it alone, but these gentlemen made the entire experience unbelievably easy. Even if you're already packed, they come prepared with extra boxes, wrapping, and anything you might need for those last‑minute items or unexpected loose pieces. That alone took so much pressure off. I also know being in someone's personal items can be a lot, and they handled everything with so much respect and care. Since everything was already packed up and I didn't even have water to offer during the move, I made sure to grab them Starbucks once we arrived, and it definitely hit the spot. This is one of the ways I can say THANK YOU! Super friendly, on time, and ready to go from the moment they arrived. What should've been a four‑hour move was done in three. I highly recommend Academy Movers for your next move, and after this experience, they've earned a client for life. A++++++ -J

Just-In Time Moving truly helped me out of an emergency situation…read more I had originally hired another moving company, Not Your Husband Moving, and ended up in a terrible situation where I was billed for more than double the estimated hours for the move into storage and the move was not completed as originally estimated. I needed to get my household goods out of their storage quickly to stop the situation from getting worse. Just-In Time Moving was gracious enough to fit me into their schedule last minute. Their office was communicative, their estimate was thorough and clear, and the final bill matched what they estimated. The crew showed up on time, communicated throughout the day, and was professional, careful, and kind. This was not a simple move. They had to unload my furniture and belongings from storage crates, unwrap items that had been wrapped by the prior mover, take care with everything, rewrap my furniture, load it, transport it, and unload it into my new storage unit. They completed the entire job in 7.5 hours. By comparison, the prior mover had tried to bill me 16.5 hours for the move into storage alone. Just-In Time Moving did a fantastic job, and I am extremely grateful they were willing to help me on short notice. After the experience I had before them, their professionalism, clear communication, and honest billing meant everything. My advice to anyone hiring movers: read all reviews carefully, do not take online ratings at face value, check whether the company is listed with moversaz.org, review BBB ratings, and read how the company responds to 1-star and 2-star reviews. I wish I had done more research before hiring the first company. I am very thankful I found Just-In Time Moving when I did.

I've used Just-In Time Movers twice now and have had great experiences both times. They're…read morereliable, efficient, and clearly know what they're doing. I originally found them when I needed to move a piano and quickly realized that, based on the quotes I was getting, it was almost as expensive to move just the piano as it was to move the whole house. Thankfully they handled it with no problem. Both moves were smooth, the crew worked quickly, and everything was handled with care. Moving is stressful enough, so it's always a relief when the team you hire is organized and professional. Another reason I'm happy to keep giving them my business is that they volunteer their services for a food drive at a nonprofit I'm involved with. Seeing a company show up for the community like that really means a lot. Great service, dependable team, and a company that gives back. Hard to ask for more than that.

The crew was fantastic- professional, careful and quick. I was misquoted by the office, which…read moreresulted in some frustration at the end of the move when I went to pay. But the corporate office called and made it right.

I've used a few different movers around the valley and this has been by far the worst experience…read more Not only is there damage to my walls and furniture, but they charged me a rate above what I was quoted and tacked on an additional $150 charge that wasn't mentioned in the quote for a little bit of tape and Saran Wrap. The movers they sent were also frequently on their phones and I'm pretty sure one smoked a vape in my bathroom when they arrived. They also over billed me by an additional hour, which they said they would refund along with the difference adjusting for the correct rate but a week later there is no refund and I am getting no response from their local team.

These guys were amazing It ha almost been a year since we…read moremoved and the dust has settled. We were so impressed with how hard they worked. They wrapped everything, so professionally broke down things I didn't even know could be broken down. They were so happy to help in anyway, never told me no, with each additional requestThey finished strong and most impressive was how they spoke and treated each other. I'm sure they make their parents so proud

They arrived on time, went right to work, did everything I asked and were reasonably pricedread more