Dina was awesome. We had a scheduling mix up (my husbands fault) and she was very understanding…read more She came on a Sunday for us. She explained everything thoroughly so we felt totally at ease. She knows her stuff and will definitely use her services again.

West Valley Mobile Notary is perfect for anyone needing more than just a basic notary. Dina offers…read morea wide variety of services and I was very impressed by her punctuality and level of professionalism. I would highly recommend her to anyone in need of a notary, mortgage signer, property appraisal, etc. I will definitely use WVMN again in the future.

Reliable. Punctual. Friendly! All the characteristics one…read more would need for a mobile notary. After calling few people I settled on Divine. She answered the phone gave me an estimate on time and money, and came to the location at the exact time. She also texted when en route. What more can you ask for? Awesome service.

5 stars! Needed a mobile notary and she was available. On time, super easy and nice to deal with…read more If I'm back in AZ on business she's my first call if I need a notary.

Please note that this store is Under New Ownership! Past reviews mentioned grumpy staff. I have…read morewitnessed that and trust me when I say, that is a thing of the past. Upon arrival, I was greeted with an "Open 7 Days" sign. That is a great start and very convenient option. Once inside, I met the new owners. They were happy to be there and all smiles about their new store. I must say that this is the friendliest and most convenient of any carrier store that I've ever visited! I am a frequent customer and am grateful that we have such a great UPS store option! I wish the new owners a warm welcome and the best of luck in their new endeavor!

Wow! I needed printing done asap and Barb and Shika came through BigTime! Great service and super…read morefriendly staff at this location! Debbie

I returned AT&T equipment at this UPS Store location and later was informed by AT&T that they never…read morereceived the equipment. When I contacted the store for assistance, I specifically requested a duplicate receipt, and staff refused, stating they were unable to provide one. I was also told they could not verify that I dropped the equipment off, and that they have no records to confirm the transaction beyond the single receipt originally given at the counter. Being denied a duplicate receipt and told there is no internal tracking or proof of drop‑off is extremely concerning. With today's technology, a business handling customer returns should have some form of record or verification system. The lack of accountability here puts customers at risk when returning carrier equipment.

I had one of the worst customer service experiences at UPS today. I arrived at 2:58 PM, knowing the…read morestore closes at 3:00 PM. As I approached the door, an employee named Adriana looked at me and closed the door in my face. There were still two minutes before closing time. I understand businesses have closing procedures, but locking a customer out before the posted closing time -- without any explanation -- is extremely unprofessional and rude. It felt dismissive and disrespectful. I am very disappointed in how this was handled. I hope management takes this matter seriously, reviews their closing policies with staff, and ensures customers are treated with basic courtesy and respect. No customer should be treated this way.

Kim C was great! She was easy to schedule an appointment with, on time, thorough and very friendly…read more We would definitely use her again for notary needs!

My experience with Kim as a notary public was outstanding. She was very patient with my mom and me…read moreas we navigating signing several legal documents to assist in my mom's care. She definitely went the extra mile to help us.

Good service It went a lot faster easier and cheaper than I thought I would recommend itread more

MISSING PACKAGE…read more In the past, I have received mail from other mailbox owners and returned it to the front desk before leaving. Today, when I went in to pick up a delivery, I was advised they didn't receive my Package and to check my delivery address. When I asked Alex for help to look for it in case it was misplaced he told me he was too busy to do that. I only wondered if it was possible that my delivery was assigned to another mailbox by accident, since I've gotten mail from other mailboxes before. I got tracking information that notified me that my delivery came in 3-hrs ago, but when I came to pick it up I was told it was not in their possession. This is within 3-hrs of delivery. Alex said all USPS deliveries were already processed for the day so they did not have it. The delivery update is listed as: "Your item was delivered to the front desk, reception area, or mail room at 2:50 pm on July 1, 2026 in GLENDALE, AZ 85305" but they claim they didn't receive it. It is 5:40pm, the same day of delivery and the package is not here. I've never had a shipment go missing in 10+ yrs until today. I will say that the Owner of this Business has been nothing but kind, honest, and respectful every time we've done business with him. His staff over the years was great and professional. In the past year, that has changed. Alex didn't yell at me but he may not understand how disrespectful he was with his responses today, when he is the one that gets paid to do a job.

Called Cathy and she came to the hospital and took care of my Mothers will. Great service fast and…read morefriendly. Thanks!

From the owner: Hello, Available Friday-Sunday 9am/5pm & Will Come To You...Dependable…read more

Fast, attentive and trustworthy. Great work from start to finish. Responded and came out the…read moresame day.

This was the most unprofessional notary experience in my 50 years as a small business owner…read more Kim Horton copped an attitude part way through the process of notarizing trust documents and stormed out of our house leaving us hanging with several docs unnotarized. She was extremely rude.

Customer service is always excellent, from fingerprinting to product packaging and box sizes…read more I would not recommend shipping things from UPS. I wanted to ship a package to Ohio, and it would cost just under $200. I went to the government-run shipping center, and it cost me $20. The package was received within the same number of days and has the same amount of insurance

Tried to ship a medium size envelope with a pair or shorts inside and they charged me $124.99 when…read moreI asked questions the rep was very rude and said that was the cheapest. From Phoenix to Missouri ground shipping no insurance nothing else added to the service. Even after telling the representative it was cheaper online she said no that's not our price.