#1 best spot to get a travel visa! She answered the phone very promptly, offered the best rate of…read moreall the places I called, and I was worried I was cutting it a bit close to drop in but she said not to worry and that she was willing to stay late for me :') That being said I got in at 4:10 and the entire process only took 20 min so I left right at closing. She takes cash, check, or Venmo, I used Venmo and it was very convenient. Overall a very positive experience with a very kind and helpful person!

Sharon is fantastic. Efficient, friendly and helped us get a good price…read more Highly recommended!

First time here, my friends and I decided to take a trip to Japan with Panda Travel. It's a family…read morerun business. Everyone in the office is related. Met Patrick as our Travel person, also Daisy the manager helped too with our trip. Everyone in the office tried to help ... Elena the sister to Daisy helped too. So accommodating! Aloha, Derek

Enjoyed our first trip with Panda so much that we booked a shopping trip to Tokyo. Our guide was…read morePatrick and he was so wonderful! He answered all our questions, helped us get to places we wanted to go in our free time and he was always so patient and kind! The shopping tour was a shoppers dream in speeded up motion! Loved everywhere we went and wished we had had a little more time at each place but speed shopping is my forte so I definitely filled my suitcase!! I've share my Panda travel experience with all my friends and I hope I will get to book another trip this year with Panda!

I wanted to go on a special trip with my niece for her 18th birthday and high school graduation. I…read moretried someone that was suggested for booking travel, but she limited my travel dates and scheduled me with things that was not flexible, for what I wanted to do. I was not looking for a pre set tour with people I was stuck with for the whole trip, Getting discouraged, My husband suggested I use someone local. And thanks again to Yelp, I found Stephanie. She listen to everything that I wanted to do. I wanted to do a few tours, but I didn't want to feel like cattle. I didn't want to be stuck with a whole bunch of people. And I wanted some relaxed days and some days to ourselves to explore on our own . She came back with a whole plan. She said at two options and said I can mention match an ad on. I sent her videos of things that I wanted to do . she was very flexible and the research and added those things to my She booked my flights, she scheduled cars for all our pick ups and drop offs, from hotels, to train stations and airports. She arranged our activities, pre-book them, so no, waiting in line, and or dealing with money exchanged . She thought of everything and has us repaired. I was so comfortable knowing that I was looked after during my trip. she said that, she would be on call from the beginning to the end of my trip, and she was. Everything was just a email or a app away and every thing was printable and arranged per day. I might've had to call her once or twice, to fix or change something, but other than that, everything ran smoothly. I thoroughly enjoyed my trip, and I definitely will be asking her to plan my next one.... We went to a Barcelona, which I'm totally in love with. We went to a Sevilla, and we went to Paris for a day.

Awesome customer service and extremely knowledgeable travel agent. Stephanie organized/planned our…read moreentire unforgettable trip to Morocco . Everything went as planned from the day we boarded our flight till the day we got back home. I will use this service again for my future travels and recommend to anyone who wants to taste the world.

Jody helped me with a air fare to Alaska last minute her services went smoothly.She validated my…read moreparking ticket to.I had to cancel my ticket i ended up not making it on my trip and she refunded the money for me and i was happy im for sure will come back here for her services again.Theres a fee with coming here but its all worth it.Thanks for your service Jody

I was told that since the Alaskan/Hawaiian Merger that a certain company (VH) was no longer…read moreoffering "all inclusive" packages to Downtown Las Vegas, so I threw a dart in the dark and landed on Regal Travel Piikoi. I am so glad I did. Nicole Cabellero picked up the phone and our journey began! She listened to me and was able to put together a 4 person/2 room/4 night/5 day package including meals for a comparable price to what (VH) had posted, but within a 3 or 4 week time period! (The only part she could not facilitate was the ground transportation) It was flawless execution since we would arrive late afternoon, so no waiting to check in and a late afternoon return departure allowing us to utilize most of the 5th day. The fee was $50 a person, and I feel it was so worth it! I had a lot of questions and Nicole guided me through the process and made me feel at ease the entire time! After we returned I called to thank her and give her some valuable feedback if you might be thinking of going to DT Las Vegas. Mahalo for the Professionalism and Grace that Nicole embodied to take a newbie like me and guide me through an intense travel experience. My wife and I will surely call Nicole whenever we desire to travel again! Mahalo Ms. Nicole, David A. and Yong Y. Beasley Waikiki

Ellen was informed and knowledgeable, patient and understanding when we switched plans, helpful to…read morethe max. We applaud, appreciate and highly recomend her!

Contacted this place cause of the good reviews, noticing later on that the reviews are out dated…read morewith no recent reviews. I needed travel arrangements for my wife and I to various locations in Southeast Asia. There was no answer when I phoned so I left a message. A day later Wendy called me back. It seemed like she didn't want to bother helping us as if it were too much trouble. She didn't sound happy or friendly, which surprised me considering her previous reviews. We ended up finding travel arrangements ourselves.

Not just tour packages…read more.. Those days when we used to rely on travel agents to arrange our flights and/or hotels for our trips now has pivoted quite a bit with the growth of internet and having the airlines taking a great command of it all it does make things quite easy yet sometimes we do need help with several items especially when it's in a foreign country. JTB or more known as Japan Travel Bureau is a small office in Ala Moana Center Street Level all the way at the very end near Nordstrom side you'll notice the more prominent Olioli section which is the greeting desk for visitors just go right beside that is where you need to be. I've asked about wifi by calling and was told that reservation was done online and that I'm able to pick it up in store on date that you'd reserve but had a difficult time finding it all online only pick up in Japan which was discouraging for me as I'm going to multiple cities decided on just purchasing the Rail Pass. Rail Pass are very easy and are able to purchase up to 90 before you need to redeem for use I would suggest checking weekly as rates will reflect on yen rates so being patient and lucky would be in your favor as well. Ordering it online was a bit different from the other location that I usually go to but is a convenience if it's a method you'd refer. Once paid you get a email notice and ready for pick up anytime I found out that they do have wifi rental as well that you're able to pick up at the Honolulu Office but the staff here is very nice and fluent in both English and Japanese which was very helpful for both me and mom making it a cool place to get what you need. Thank you!

I have to say without a doubt that this company has been the absolute, most unprofessional travel…read moreagency. So many untruths, and mirepresentations. I have a graduating senior class that has fundraised and saved for years to just have one last meaningful trip to Japan together before they all attend different Universities thoughout the world. It has been a crime what has been done to these kids. I would definitely not use them or recomment this company. If I could put negative stars I absolutely would!!

This tour was pure magic from start to finish, and that's saying something coming from someone with…read moreIBS! Dirk, our driver and guide, deserves a standing ovation. He was hilarious, full of fascinating stories, and somehow managed to make every bathroom stop feel like part of the adventure. The views were jaw-dropping: Diamond Head glowing in the morning sun, waves crashing at Halona Blowhole, and those movie-perfect cliffs near Kualoa Ranch. Dirk kept us entertained between stops with island legends, trivia, and a soundtrack that could make even a restroom break feel cinematic. Leonard's malasadas? Heavenly. Macadamia nut farm snacks? Dangerous in the best way. Tanaka's garlic shrimp? Worth every bite and every burp. Turtle Beach was the crown jewel--relaxing, peaceful, and filled with lazy sea turtles living their best lives. Dirk's timing was perfect, his humor was infectious, and his love for the island made every mile memorable. I laughed, I learned, I ate too much, and I never once regretted it. If you want a full day of Oahu beauty, good vibes, and an expert guide who'll keep you smiling and on schedule, this is the tour. Mahalo, Dirk, you're the real MVP of island adventures!

Tour was great but Dirk our tour guide was amazing, he was very funny and outgoing the entire…read moretime.. Asking everyone how they were doing offering drink multiple times, making everyone comfortable.. He seemed to be very knowledgeable about the island and the history of culture and residents.. This was an incredible experience and Dirk made it great, thank you again.. Highly recommend..

Great local, convenient option for portable wifi if you don't want to rent wifi at Haneda or…read moreNarita. It's definitely more pricy to rent here at their Ala Moana location (~$50 for 5 days) than what the Japan-based airport firms offer (using the current favorable Yen rate of Y145.7271 per $1 US) but you have the added benefit of picking up and returning the device here on Oahu. You do have to fight the H-1/Nimitz traffic which is absent in Japan, so that element also should be considered. Definitely worth doing a cost/benefit comparison and then decide for yourself. Staff here is very helpful although I wish the hours were more expansive. Solid 3, all things considered, but the fast transaction processing and kind employees earn them a fourth star. Mahalo.

When you need that something to make your vacay say hey!…read more Traveling to Japan makes it so much fun and less stressful with the help from HIS as not only they have fun travel packages, flight and all the usual bookings to complete your travel plans but so much more than you realize. Relocated from Don Quijote to Ala Moana Center right outside Makai Market beside the escalator which I do love as it's a bit more spacious and does offer some Japanese snacks and various merchandise, the staff here is friendly though some does give a feeling of bleh... As soon as I book my flight what you need to do immediately is reserve a WiFi device as it gets sold out very fast as is very much needed whenever you're doing a search for train routes and is amazing with unlimited data and are able to connect multiple devices. Plans go by 7, 14, 21 and 30 days for the basic though I always go with the Premium which comes insurance and external batter for just $5-$10 extra. As we come out of Covid the airport transfer I used to purchase in advance here is no longer available not by HIS but offered by the vendor in Japan so I'll decided that upon arrival but one thing that will certainly change is the JR Rail Pass which will drastically increase +70% and with the incredible yen rate I've decided to purchase the rail pass before the huge increase. You do need to bring your passport to purchase JR Rail pass and the increase will take place Oct 1st 2023 so get it in September and you're able to hold on to it for 90 before you need to redeem it in Japan. Follow them on Instagram @hishawaii as they to have a link to their site with all information and JR Rail prices as well and even some activities in Japan or any advice you may need regarding Japan. Thank you!

What a deal, depending when you book, you can get airfare, hotel and meals for a great deal. I was…read morevery lucky and got my five night package during a price drop for only $699. There is no copay at mainstreet buffet for the time being so I literally ate at the buffet for free everyday. The checkin at the airport, luggage handling, bus ride in vegas, ease of rooms, free meals and bus back to the airport was top notch. Thank you vacations hawaii for a worry free and great deal!

There package is worth every penny. They check you in , handle your luggage, bus you to your hotel…read moreand they bring your luggage to your room. There package includes flight, hotel, transportation to and from hotel , 3 meals... Definitely recommend them & will use them again

We had a fantastic experience on the glass-bottom boat tour! It was the perfect activity for our…read morefamily, especially with young children. At just one hour long, it was the ideal length to keep everyone engaged without feeling too long. Brandon was incredibly friendly and went above and beyond by taking family photos for us, which we really appreciated. The kids absolutely loved feeding the fish with the fish food provided on board--it was definitely a highlight of the trip! The complimentary bottled water was also a nice touch and helped keep everyone comfortable. The skipper was knowledgeable, engaging, and shared so many interesting facts about the marine life and the area, making the tour both fun and educational. We left feeling like we had learned something while creating wonderful family memories. Highly recommend this tour for families visiting Oahu!

This was a beautiful ocean cruise experience. I loved seeing the Waikiki shore line and Diamond…read morehead in all its glory. I loved seeing to support local and this place is a wonderful start. The staff Brandon and another gentleman, were lovely hosts. Topping is optional but there is a Venmo code and a tip jar for cash.