Good, quick, nice and easy! Driver communicated well, got my location and found me easily. Quick…read moreservice and nice guy!

I am filing a formal complaint regarding a tow service dispatched through AAA…read more During the service, the driver initially told dispatch that my vehicle would be loaded onto a flatbed. However, upon arrival, he informed me he intended to drag the vehicle before placing it on the flatbed, which could have caused damage to my car's electrical system. This directly contradicted what was communicated to dispatch and raised serious concerns about proper handling procedures. When I contacted the company to address the issue, the manager responded in an unprofessional manner. He became hostile, raised his voice, and refused to provide his name when requested. This behavior is unacceptable and does not meet basic standards of customer service or accountability. I am requesting that this incident be formally investigated. I would also like clarification on the company's towing procedures and assurance that drivers are following proper protocols to avoid potential vehicle damage. A complaint has already been filed with AAA, and I will be pursuing this further through consumer protection channels if necessary. Pic below: Driver ignored my instructions not to jump my car despite electrical issues and insisted anyway. He also told dispatch it would be flatbed towed, but then said he would drag it part of the way. When I contacted the manager, he became hostile, yelled, and refused to give his name, saying "don't worry about it." Extremely unprofessional and unsafe service.

Called here in a panic for a tow as my engine locked in my mini while working in Elk Grove. Omar…read more(owner) was friendly, calm, helpful, and we discussed the best for the situation. - as I had to go back to work, I booked a tow for the following morning and everything worked out just as Ammer had promised on the phone. I was towed and picked up exactly at 7:30 as he mentioned. His driver was super pro and courteous, and dropped my car to my preferred shop and all is good. Lastly, to comment on the price, it was definitely a good one and affordable, but please remember each situation is different and also it depends on the time of day. Support local. These guys are friendly and do amazing work!

Great price, came to help in the rain when I was otherwise stranded. Wrote me a receipt so I could…read moreget some of the cost reimbursed by my insurance. Easy peasy!

This guy is the best tow guy in Sacramento and it's not close. You feel me on this... You call a…read moredozen towing companies and half seem slimy and just toss out numbers based on their interest to get off their couch. Some tell you a ETA then cancel don't show up or show up 2-3 hours after (happened to us before) without any contact. Or you get those who can't speak English and treat you like it's your fault and you spend 10 minutes on a 25 second normal conversation. Then obviously you get the rude and curt ones that are dime a dozen but not this guy. This guy was responsive, friendly and ETA was only 10 mins off but was in constant contact via text. I won't go into detail since I don't want others to take advantage or think he'll do certain things for everyone but he helped me out in a really embarrassing situation and made it 100% right. He gave me advice, treated my car like it was his so after helping me out I had to give this man a review. Overall, put this man on your speed dial. Honest hardworking local guys need your business. BUT BE REALISTIC FOLKS!!!! Remember other people are before and after you to get help so don't get mad if he's a little late, because his service to me is top notch and he's the man I'll always refer to friends and family. You rock!

The man (Naveed is his name but not sure if I spelled it correctly, sorry) who helped me tow my car…read moreto the dealership was super nice and got the car out of here quick. The towing wasn't a bad price either (for the flatbed). Highly recommend if you need a quick tow. I called and got the car towed within, I think, 40ish minutes (only took that long due to needing to call back and confirm pickup time, and its hard getting into this complex). Thanks again guys. Will use you the next time my family needs a tow.

Beware of this towing company one of the drivers came tow my car the driver put on the new switch…read morecable and broke it without saying anything when I took my car to the shop to fix another issue. They found out that was broken. repairs came out just for that was $250 loan now the company alpha brothers Towing won't take any responsibility with that and I will be taking them to court. If there was no star I'll put zero stars

Very prompt and courteous service. Kept in touch. Texted me pictures on pickup and delivery. Much…read morebetter pricing than the competition!

Super-great service from Jesse. Clear communication throughout the process, and he takes great care…read morewith your vehicle. Highly recommended!

Tried to steal money away from my fiancé, and then try to double charge her on her card when we…read moretook it to collision to be honest man was very rude. Should've been very appreciative that he was getting paid hourly and should not have treated his customers way that he treated both me and my fiancé.

$175 to put spare tire on. Just need a spare tire put on couple minutes from the shop quote 175$read more

AAA is a rip-off. Cut them out and just call Capitol Towing. Phone call. Towed. Dropped off. Paid…read more 30 minutes. Use independent, licensed companies. Cost less than a month of AAA for my 4 cars.

Great quality service and best price when shopping around. Requested a flatbed, driveway to…read moredriveway tow for a non functioning car. This is the second time Ive towed this car, so I know of and explained the issues to drivers would face upon pickup. First company showed up with a truck and trailing, then complained to me about wasting his time. H&N quickly took my call and scheduled pickup and delivery. I would have been happy with a drop off on the driveway, but the driver exceeded my expectations and safely delivered to the side of the garage.

This is the second time I have used HN Towing. They were punctual, and the rates were competitive…read more From the owner to the driver, the quality of service is exceptional. I trust them to tow my vehicle.

The engine of my car failed to start, so I requested a towing service. Then he provided a quick…read morediagnosis, figured out it's low battery issue due to the battery was too old and broke. Then he got new battery back and replaced it. So I am able to drive the car now. Really fast and good. Professional expert you expect.

Awesome job! Everything went perfectly well with his towing from my home in Rocklin, to Midtown…read moreSacramento, about 30+ miles. Gabriel showed up on time, loaded my car smoothly and delivered my car without a single hiccup. I highly recommend Roadside Tow, especially with "your Baby"!