Kristina was awesome friendly and professional!! I appreciate you !!! If you need anything ask for…read moreKristina, Simon or Nick!!!! You won't regret it!!!

Came in with some questions about buying fuses Guy , who asked if I needed anything was super…read moreunhelpful. Look like he had no idea what I was talking about, and when I asked him if he knew which fuse I needed, he stated that he didn't know and that he can't put his hands on my car due to a policy I left and when I came back to buy the fuse I needed he was helping a customer putting his hands in their engine, etc.. This is super unprofessional. And I felt like he was just picking and choosing who he wanted to help and who he didn't

Thank you so much for upgrading our lexus! We are camping ready!…read more This is our 2nd car that we purchased a roof rack and bike rack for from rack n road. The experience, like the first, was quick, informative, and convenient. Everyone is very educated about the products and eager to help. We are very happy with the piston ion bike rike and yakima mega warrior roof top basket. Made my car look like a beast! Thank you again for the installation! We definitely recommend rack n road to anyone looking for more space or fun toys for their next outdoor adventure.

Rack n Road has installed roof racks to two of my vehicles. John always helps with configuring the…read moreoptimal solution that is also the best fit for my budget. Today, he was able to use my old racks on my new Rav 4 thus saving me $400. Highly recommended!

Thank you so much to Miguel for going above and beyond. On…read moreour way driving to Sacramento to drop off our granddaughter, the car battery literally died on us. By some miracle we were able to get to this location and warranty exchange out the battery for a new one. Miguel took it upon himself to come out and help with the installation and check the alternator to see if there was an issue. There was, but that's an issue for the shop that just replaced the alternator last Friday. Hubby and I are very grateful for his concern and insistence to make sure we were ok. Thank you Miguel!

Tommy went above and beyond today with his customer service, he's a great employee who deserves…read morerecognition, I appreciate how helpful he was in my time if need!!

Del Paso Dismantlers are VERY dishonest! When they opened…read morethey assured me that the two doors for a 2014 VW Jetta were the correct doors. I compared the doors and they looked similar. I asked Del Paso Dismantlers were they sure and they assured me these were my doors. My gut was not sure since the guy did NOT show me the hinges and removed them altogether without seeing them. I take the doors to my mechanic and he informed me that the doors have different hinges! They will not fit! I ask Del Paso Dismantlers about the hinges that were removed. They said it was a different part sold separately, which he never mentioned and did not even match. They never had the correct door and hinges. I could have used my old hinges although they were not a match for the doors bought. I couldn't even get an exchange! Long story short! Del Paso Dismantlers complained about how much money they invested in their yard and were strapped for cash! They WILL say anything to sell anything! Even if they know that is not your correct part or if it works! I asked for a refund of 300.00 which they refused! Even with receipt and next day return. I could not even get an exchange of parts! As I walked out, another lady and her husband were returning an engine that did not work! I said, "Good Luck" and sure enough he said, 'No REFUNDS '! Even if the parts do not work or wrong parts sold! The tall Asian looking Afghanistan is a CROOK because he purposely did not show me the hinges because he knows I would have said , "those are NOT a match and will not fit" The other owner ( shorter chubby Afghanistan ) is a RUTHLESS salesman. He was nice before buying but when I informed him of the incorrect doors and missing hinges and asked for a refund or correct replacement he just became another person. He was RUDE, unethical and unprofessional. I thought WOW what people do for MONEY! I figured they saw the opportunity to scam an older lady and not correct a wrong! Beware if you buy parts at Del Paso Dismantlers on Del Paso Blvd. Sacramento. Margarita Garcia

Avoid. I only went…read morehere since it was close in my neighborhood. I saw they open at 9 am. I walk over there. Not open. I thought maybe they changed their hours. I call to make sure. Someone picks up. They said open at 9 am....Okay. This was 9:15 am. Oh yeah. They sell bad faulty parts from stolen cars.

Super helpful they have a really spacious parking lot kind of just for them so it works out really…read morewell. The staff is amazing and really helpful. They do free check engine light checks and they let you know kind of what is wrong. They're not a whole mechanic obviously but it's a great way to kind of get an idea of where you do need to go.

I am writing to formally report an incident involving Manny and his unacceptable customer service…read more I initially asked him if a cabin air filter was available. He informed me that it was not in stock. After that, I began walking through the store to look for antifreeze coolant and possibly other items, as there are many products available for purchase. At that point, Manny began yelling at me, repeatedly stating, "It's not over there." I calmly explained that I was not looking for the cabin filter and that I was browsing other items in the store. Despite this, he continued raising his voice and repeating himself. When I tried to clarify again, he responded by saying, "You must be dumb, because it's not over there." Being spoken to in that manner is completely disrespectful and unprofessional--especially from someone in a management position. I believe this behavior should be reviewed on the store's camera footage, as it is all recorded. No customer should be treated this way. I respectfully request that this matter be addressed appropriately. This type of conduct does not reflect the level of professionalism customers expect.

I left my car door open and didn't notice for days. Needless to say, the battery was DEAD dead…read more Managed to get it jumped and limped into AutoZone to confirm the diagnosis and get a replacement. Braden couldn't have been nicer or more helpful. He tested the old one and even replaced it with the new battery. I'm so grateful.

Shout out to Cindy and the manager Dave for helping me with my battery problem. Very helpful and…read moreunderstanding.

I stopped by to pick up some oil in my coupe, which for some reason triggered the large teenager…read moreleaning at the counter. Not once did I mention my car. He started loudly talking about how my car isn't that great, and how he "has a buddy" who works on customs for the r35, some random made up takes on California law regarding the 25 year rule etc. An absolute stereotype of a forum enthusiast. "Are those TEs? Yeah... they're alright" I'm on Advans. Hate to sound like an elitist but someone needs to get this guy back in school so he can learn not to talk down on people from his entry level job while he goes home to watch some fast and furious reruns. Old guy working at the front was cool though.

I'm not from the area but when my tire pressure was low and the chevron station air pump caused it…read moreto be critically low I luckily found 2 angels! Angel #1 - Ex-O'Reilly's manager Kyle sent me over to current O'Reillys at this location where Amazing Person #2 Dylan (current store manager) did not hesitate to help me get some air into my tire so I could safely drive home! Honestly, in my brief chat with them folks, I could tell how they are truly there to HELP anyone!! Thank you Dylan for saving my day!! Your assistance was key to me getting home safely 300+ miles away and your service and helping hands were invaluable! If you need any help on parts or anything car related, you must hit up this O'Reillys!

Found parts for my Honda Fit yesterday during their 50% off sale. Friendly staff and easy to…read morenavigate yard.

Great customer service. Everyone was professional and welcoming. They also helped me find the car I…read moreneeded to get a part off because I couldn't find it.