I was in need of a hospital bed in my home and Juaquin and Casey in our Walla Walla location went…read moreover and above expectations to help process and deliver what I needed. I would highly recommend anyone with medical equipment needs use this company. Thank you guys for your help! Leah C.

I always get prompt courteous service at the WW store. On March 5th I went in to get replacement…read moreoxygen tanks for my husband. I was helped be Sheri, she really listened to my concerns about how to handle his needs and explained additional options that are available to give him more mobility.

Customer service is at the top of Discreet Supplies support! They are fully stocked of all products…read moreneeded and ready for your needs. They work really well with your insurance company to make sure you are receiving the best items for the best value! I have recommended Discreet Supplies to many members of my family and friends!!

charged me a co-pay for two different months. My insurance covered the entire bill. After 3…read morecalls, Discreet refunded ONE co pay. I will have to call a fourth time to clear this up.

Gibson was beyond amazing!! VERY friendly, helpful and knowledgeable. He's a CSR now, but was a…read moredriver before that so he knows his stuff. He was able to answer all my questions about respiratory supplies and billing Medicare. Overall, what a great experience!

This business is the best for help in the Tri-Cities on medical equipment and maintenance…read more Knowledgeable staff, good showroom, and home help. We are lucky to have a facility nearby.

Not just the Office in Kennewick Wa but the corporate organization. I have been a loyal customer…read morefor over 10 years. It was time for a new CPAP as mine had exceeded its normal life. They sent me a new Resmed 11. I expected them to bill Medicare as before with the previous one and all the supplies since then. A couple months later I got the bill. Not only had they not billed Medicare, but they were also charging me a nearly $40 a month "rental" fee. Over the expected 10-year life it would cost me nearly $5000. DO NOT TRUST THEM. They are deceptive at best and predatory at worst. There are a lot of reputable medical supply companies. Do your due diligence.

I've used them for several years, for CPAP therapy. 100% straight up honest. I assure you the Tri…read morehas not always had that form of Durable Medical Equipment provider. DME providers are in essence a pharmacy, delivering an MD's Rx, just in the form of equipment, not pills. In my experience, PHM is perfect. I saw these Yelp reviews in the course of recommending PHM to a dear friend today (searching addy and phone actually). I'm stunned to see the low reviews. A quick glance at one star reviews suggests to me the reviewers are a little unrealistic in their expectations, again in my estimation. This isn't a new car show room, a 5 star hotel, nor a Michelin star restaurant, it's a professional pharmacy dispensing your doctor's prescribed therapy. It isn't answering phones first and foremost, it's your life extension that they provide an important part of. If you go to another DME provider in the Tri, guard your wallet is my advice.