It's another year under the new (mid-2023 ownership) and the store only seems to get better. Very…read morefriendly, efficient and a pleasure to work with! I definitely recommend them for your shipping needs.

Since I started to use the UPS location on a more regular basis, I had no idea how knoowledgeable,…read moreservice oriented and kind these people are. They ggo above and beyond to help their customers; I happen to be one they have explained things to me so patientlly, sent out my USPS stuff when I was at UPS, gone into my phone to find a return I want to make but still don't understand the QR code thing, etc....... I really don't see any reason to use another UPS store or service because the people here have saved me on many occasions. Thanks to the staff at UPS North Oaks, MN. In addition, I don't think there is a service they haven't got. I went in last week with a FAX and the number on the other end was consistently busy and they kept trying to get it through until they closed, tried mulltiple times the next morning until we gave up on that particular number and I called the gov't agency and got a different number. They were very patient with me and followed through above and beyond. I felt like they were on my team. Their prices are very fair, they provide exceptional service and at a great price.

Easy communication process, upfront pricing, consulted me for any additional needs for a one time…read moreapartment move out cleaning. They did good work and even made it work to do the cleaning on a holiday. Would absolutely use again.

I personally think this store and services are great. They've had every tool that I've wanted to…read morerent on time been flexible about return times the customer service is friendly they're happy to describe what the tools do and what the best case scenario with them would be. All around can't be mad at that and appreciate the business.

I don't rent very often and when I do it is usually a truck for moving. I was in between…read moreapartments and had to rent a truck twice, once to move from apartment to storage and another time to move from storage to apartment...You get the idea. My first experience here was really easy, the truck was $39.99 + Tax and suited all my needs. There was some confusion over my method of payment, they authorize a card for $250 for deposit then you get charged after the rental is returned for whatever the cost is plus mileage, gas, etc. The $250 then gets put back on your card, well in my case they accidentally charged my card, luckily they were able to refund it and there was really no harm done. My second experience was just as easy, I asked for the same thing I had a month ago and there was no questions asked. Once I payed I notice the rate is suddenly $49.99 + Tax. There is no price listing I can find on the web site and when I asked about the change I was told they just moved their rates on the 1st of the month. Seemed a little fishy to me especially since it was May 1st and I was specific in asking for the same thing I just had less than 30 days ago. I would think at the time i was filling out paper work before actually renting the truck someone would have mentioned, "Hey, by the way our rates changed starting this month and it is different from your last rental". I didn't really feel valued as a customer who came back twice in a month to rent equipment and was a little upset I wasn't informed about the change in price. I guess I will stick to my normal process for renting when I need to...Cheapest Option Wins.

These guys had exactly what I needed, and the. Refunded me my deposit when I didn't need the…read morestorage any more. Stand up guys.

I had 4 good years of service and security UNTIL it came time to empty my unit and move my…read morebelongings from Minnesota to Arizona. I couldn't get the manager to call me back to give my 10 day vacate notice, even though I left five messages. I emailed and got no response. I finally got hold of her on the 6th try and gave my vacate day of July 9, more than 10 days away. On July 9, the unit was emptied and I swept it out. I tried four times to confirm with the manager that this was my last day. No manager to be found - only a sign on the door that the manager was on the property and to look up and down the aisles. I did. No manager and the three other customers on site said they had not seen the manager. On July 23, I received my refund for the 22 days of the month for which I had pre-paid. Our rate of $218 per month, pro-rated for 9 days of occupancy, should have resulted in a refund of $154. NOPE. $111.58. They are great until they aren't. If you want a storage unit forever, this is a good place. If you ever need to empty your unit, you will get screwed.

Very clean, the customer service was very helpful after I showed up and couldn't get any of my…read morestuff from my unit because the code I had was overwritten by the code for my second unit I was transferring to, so I had to come back a different day for my stuff. Kinda stinks I can't get into the unit the first time outside of business hours purely because the code won't let me into the building, not because I actually need anyone's help to access the keys already in the locker, which has been a bit of a struggle because I'm storing my things 9 hours away from where I am currently.

A very helpful manager, a very clean and secured facility, and a good value for the unit I…read moreselected.

I had SW Power Equipment pick up my riding lawn mower on April 21 for what was supposed to be a…read moresimple drive belt replacement. Before scheduling service, I was told the repair would take 2 weeks from when it was picked up. Instead, I did not get my mower back until May 27 -- more than five weeks later. After the first 10 days, I called for an update and was told they had not even started the repair but would get to it "next week." Sixteen days after pickup, I was then informed they still needed to order the belt, which would take another week. The part did not arrive until May 21. To make matters worse, they scheduled delivery for May 25 and specifically told me they would still deliver that morning despite me reminding them that it was a holiday. I stayed home waiting for them, only to call them around 11:00 a.m. and be told they were not delivering because it was a holiday. I have paperwork showing the delivery was scheduled for May 25, so this was clearly a failure in communication on their end. When the mower was finally returned on May 27, it was covered in bird droppings and leaves from obviously being stored outside. I gave them a clean mower and received it back in unacceptable condition. At no point did anyone apologize in a meaningful way or offer any discount or compensation for the excessive delays, poor communication, wasted time, or condition of my equipment upon return. If you are looking for a company that overpromises, underdelivers, and provides poor customer service, SW Power Equipment fits that description perfectly. They have permanently lost my business, and I will absolutely share my experience with others.

I've rented from here four or five times and this last time I needed an auger to dig some holes for…read moredeck footings. I made a mistake and realized I had a permit issue after I'd already rented and picked up the equipment. I brought it back and told them I hadn't even taken it out of my car after realizing the problem. Without me even asking, Craig, offered to take it back and have me rented another time without charge. That is so beyond amazing customer service when they had absolutely no reason to do that. I rented it fair and square and it was my problem that led to me not being able to use it. Not only that, but I took it off their shelf preventing someone else from renting it and they still offered to cover it for me.

What a fantastic company to have in your corner! Very reliable and did an exceptional job for much…read moreless than the last company we used! A+ definitely my first phone call from now on! Thank you for the dependable quality job each and every time!

I called them to remove snow on a horribly busy snow day. We got about 6-8" last night and this…read moremorning my snowblower died. I live on an extremely busy street in Saint Paul and my Apron gets iced over from the city plow and can not simply shovel out. Within 8 hours of my phone call my driveway, sidewalks, and steps are completely clear. I am extremely pleased and the cost was super affordable. I will be using them again. Thanks so much!!!

5/5!!!! House Deal Movers helped me move recently when I…read moremoved to San Diego. I was so stressed out with the move and needed some help. My friend recommended me to them and they had great experience as well! They were very fast in getting me a quote and I was surprised on the quote they gave me. It was much cheaper than others. The day of the move went so smooth. They had the right equipment to carry my valuable things, they were very gentle with my stuff, and they communicated so well!! Honestly, next time I move I would definitely use them again.

We needed to move eight heavy and/or large pieces of furniture from a house in Maple Grove to a…read morethird-floor apartment in S Mpls. James and Mike arrived a few minutes ahead of the scheduled time, made a quick assessment of everything we were moving and proceeded to load everything efficiently and securely. The truck seemed well maintained and they had a ton of blankets to use on the floor and around the furniture. We met them at the apartment and they used the alley to unload the truck given the busy main road (Chicago Ave). They had to navigate four flights (the alley is one level below street level) of tight and steep stairs (old brownstone, no elevator) to the apartment and found creative solutions for tricky corners. They put the pieces back together that were disassembled for travel (recliner, bed frame). James is not a big guy but handled this job in an extremely capable manner; he's strong and obviously very experienced at moving. Mike was very agreeable and they worked well together as a team. The move took 2 hours and 15 minutes total. The clock stopped when everything was in the apartment. They charge in 15 minute intervals and the pricing seemed fair given the difficulty. The charge was $330 including tax. The website lists the cost for two men and a truck at $135/hr. I was surprised that I had to pay at the end of the move in cash or check; I assumed I would be billed later and could pay with a credit card. Glad I had one check in my wallet. We absolutely could not have done this by ourselves even using my son's friends. The expertise needed would've been beyond us and no doubt it would've taken twice as long with damage to the furniture, the building, and us!