Absolute worst experience ever. Got my eyes checked over 3 weeks ago. I ask that my glasses be sent to salyersville. They where sent to prestonsburg and somehow got lost in transit. So I've been waiting for glasses for over 3 weeks and it's now gonna be another week. This is my last time with Nordin eye center. read more

Doctor Kimberly Nordin and her staff (Jerri & Holly) went above and beyond) to first, prescribe me the best prescription for everyday wear and for just lenses for my long hours on the computer. However, what is extraordinary and incredibly rare in our current "Rush Patient Culture" where so many doctors seemed to have stopped caring about the patients and only care about profits. Doctor Kimberly Nordin was so concerned about my eyesight, she had me come back in for not one, but two follow up scans and with those assessments made a referral to send me on to a specialist to help with my symptoms and preserve the sight in my dominant eye. I am someone with no name in this county. No wealth. Nor was I private pay. I am a man who came to her very scared and she and her staff were and have continued to be amazingly compassionate to me. read more

I had been a patient for three yrs. I had tolerated their over booking for the first two appointments. The third year i had to leave the eye center facility without seeing the doctor. My appointment wasnt a priority as walk-in patients who arrived before me were taken before me. I made my displeasure known and then i rescheduled for an earlier appointment so i could be the first patient of the day. The appointment day came and i was 10 min early, but again they continued to take walk-in ahead of scheduled patients. I never returned. I did find an optometrist that does not over book and is respectful of his patients time commitments. read more