Just wanted to let Avista know that they have a gem of an employee in Tom Houck. Tom came out to…read morelook at a tree in our yard that's growing up through the power lines, and in need of removal. Tom couldn't have been more pleasant and helpful, and he had me in stitches joking and talking about his grandkids. Love running into people like this who leave you with a smile on your face. Avista was very well represented by Tom.

Thank u workers for stepping up. Winter time it was freezing prior have kids over trailer and got…read morelights running no time. They've been stepping up tremendously tx u

I will start back in May after my dear friend passed away and we became owner of her property…read more After she passed we went to Inland Power and it's been one big mess ever since. I went to Inland Power gave them all the documents they need to allow us to make changes to the power at her house. She had two meters at her house one to the resident and one t a shop that hadn't been in use for several years. We ask for them to discontinue the power to the shop. The counter girl said they couldn't stop the power to a resident and it took us several visits to get them to understand we didn't want to stop the power to the house just to the shop which hadn't been in use for years. I payed the last bill for the shop and told them to come get their meter. I then ask to have the house put on Auto pay. Simple right well not for inland power. Third visit to Inland power I ask to talk to supervisor Went through the entire story again. Told we didn't want the meter or power to the shop just the house and I wanted the house on Auto pay just like we have had on our house for years and mine you we have been with Inland power for about 40 years. End of story of course not, the following month we get a bill for the shop and the house isn't on Auto pay so I make another trip back to Inland Power and ask to talk to a manager and she say we never ask to have the shop meter retired. I said this is the first time I even heard the word retired so I tell her retire the shop come get your pole and meter. I tell her I want the house on Auto Pay like our house is and had and years. The story just goes on I decided to check our home uses for the month of August and what do I find is a delinquent notice on our house and my friends house. Inland took our house off of Auto pay without contacting us and after being on auto pay for years and never being late on a payment in almost 40 years.Of course they don't work on Fridays so now I will to continue trying to find someone at Inland Power that knows what they are doing. BV

Get your power from somewhere else if at all possible. Customer service is lacking, at best…read more Management is a joke.

Worse Customer service ever!!!! Ben and Brian are a joke and can't even get my Elderly Mother her…read morerefund check after 7 months. Still waiting and we will see if they can deliver on there promise. But when they both complained and cried over doing there job is when I get back with letting everyone know how much they suck. I'm not done yet either. Nathan A. Merritt

I work for a school district they supply service to. We are on a keep fill basis. Our tank ran out…read moreon Monday Dec 21st. I called and after waiting for 20 minutes to get through the customer rep said there would be someone down to fill it the following day. No show. I called on Wednesday and was told a delivery would be made that afternoon. No show. They finally showed up Thursday. A school rep was there and conversed with the delivery person then showed the delivery person the heater that used the propane and that it would start running automatically once the propane supply was restored. The delivery person nodded and said OK. I have returned to work today the 28th only to find the supply line disconnected, capped off with a yellow cap and a special plug screwed into the tank valve that I cannot remove without a special tool. We have been without heat for over a week now and not heard back from anyone. I am ready to jump ship if they do not get back to me by tomorrow morning. There is no excuse for this crappy of service!!!!!!!!!

I highly recommend Lukas for your excavation needs. I just finished building a house in North…read moreSpokane where I worked as my own general contractor. I didn't have any knowledge or experience in excavation, sewer/water lines, digging in the street, or working with the city on the permit process. Lukas helped me with it all including preparing the site for footings, foundations, grading the alley and driveway and was also able to provide the street obstruction permit and bond (which I could not get). Lukas also helped with removing 4 trees and even hauled off them + many other loads of construction debris. He gave me guidance on all the plumbing parts, water lines, suppliers even helped me connect them all the way to my main line in the house. The workmanship, attention to detail and professionalism was exceptional and I was able to save a considerable amount of money. Thank you Lukas.

From the owner: ReidCo is a family owned excavation contractor who specialize in a variety of excavation services…read more From underground utility construction, road and property building/maintenance, and excavation for new construction. Our team has the knowledge and expertise to ensure that every project is completed safely, on time, and within budget.

Working with Kristen Pierce recently has been a great help - I would definitely recommend this…read morecompany

From the owner: Aspen Excavation is your top choice for a locally owned, family operated, excavation contractor in…read morethe Spokane, WA area. We offer all types of dirt working services, from utility lines to foundations and much, much more. There is no job too big or too small, we dig it all! If you need some digging done, call today, and let Aspen Excavation do the digging for you!

Called on New Year's Day expecting to get voicemail. Nope. Phone was answered by Sam, who…read moreimmediately started taking information about my furnace problem. Given the symptoms, we thought I might have to replace my blower fan. At noon today, I got notice that Mike was on the way to look at the problem. At 12:30, Mike arrives. At 12:35, we're both looking at the furnace while he takes the blower fan cover off. At 12:37, he has diagnosed that the fan isn't dying or dead, but that it has shifted in its mounting bracket, making the fan blades hit the enclosure. SUPERB AND FRIENDLY SERVICE! I COULDN'T ASK FOR MORE. Honest, responsive, hardworking and friendly. HIGHLY RECOMMENDED!

I can't thank Sam & Mike enough. They showed up a bit after 8am to fix 1 leaky toilet and another…read morethat wasn't flushing well and flush the water heater. The water heater had a leaky valve, so they had to fix that first. Then the first toilet needed new gasket and seal in the tank. Then the 2nd one turned into a major project. It was clogged with calcium that they couldn't fully removed so we decide to go for a new toilet. When they took the old one out the seals in the floor were all rusted out. And the pipe in the floor was a mess so they had to replace that too. And once the toilets were done, they installed bidet attachments for us. They finished up around 2pm. I was so grateful that they were able to get everything done for us in 1 day. Highly recommend!

Liberty Park PO at 1602 Sprague is wonderful. Friendly, patient, helpful, and knowledgeable staff…read more I have a PO .9 miles from me (Manito) but I will use 3-miles-away Liberty Park whenever I can! Clerk#9 especially wonderful.

Friendly service at midday and although Short staffed, the people here were able to help everyone…read morequickly. Went in to mail several books off to different people and their knowledge on box prices and mailing times was very nice to have. I suggest this office if you are in the area.

Crew came out and cut our Internet access. No warning, no notice ahead of time. (That may have been…read moreComcast's fault.) What bothered me is that I went out to talk with the 6 workers standing around (while one did actual work). They spoke to me with blatant disrespect. This guy smirked in my face and waved me aside. He had this tiny bit of power and decided to wave it in my face. One of the crew trucks displayed US DOT 1852417, with license plate C39963L. A little while after service came back up, I spoke with a person from the Spokane office. He was professional, explained the situation, and said he would speak to his crew about their behavior. A much better portrayal of the company. This is a contractor, working with Comcast. As such they likely don't work with the public often. But if you're a developer or utility, well...you might want to pick another contractor. Or at least vet the hell out of these guys. Unless you want your representatives on the street not working and dismissing workers.

Our AC went out on a 100 degree day. We called Barton up and they were the first to get us…read morescheduled. Our tech, Nick, was on time and fixed our problem in about 15 minutes. Now my AC is blowing cold again. Nick could not have been nicer. I thought the price was fair. I would recommend them to anyone.

Called them out to fix my furnace. They said they fixed it and left. Soon after it went out again…read more Call them back out and they charged me a second time and said they fixed it and left. Went out again soon after and they said they would charge me a third time to "fix" it again. Two trips and charged over $600 and still no working furnace and then they want me to pay them a third time with no guarantees on their work? No thanks.

I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

Efficient, got things done competently. Easy to communicate with. Also gave them additional…read morethings to help with.