I LOVE this store!!!! The people who work here are beyond awesome. I've found some incredible deals, particularly on perfumes. You have to go weekly, it's a bit like the original Filene's Basement. One week you won't find anything, the next it's Theory trousers for $60. If you find something you are on the fence about don't wait - it WILL be gone when you come back. DVF, always good, basic Calvin Klein suit staples and do not leave without visiting the new home department. read more

This location is one of the better Nordstrom racks I've been to. Unlike my experience in another location, found the store in a very tidy shape. They still have clothing that I had never seen in regular Nordstrom. Unless you are looking in the clearance section, the prices are still high. Found nice shoes but not my size. The sales person was very helpful to try to locate it and have it shipped to my house. I will definitely go back and check them out again. read more

I have been at this store with the wifey maybe like 12 times since we have moved to Boston 3 years ago. I always find a new pair of shoes when I need them (mind you, I have size 16 foot and sneakers are no my thing - hell of a task to find something). Wifey also finds what she needs. However I do miss the days of more discounted stuff, but that is just cause I am damn frugal. read more

Love love love! Where else can you get a name brand shirt that rings up for $0.01! Yup, this place is awesome!

Love love love this store! I'm from CT and the Burlington location had way better styles/deals on shoes. There weres alot of men shoes size 14+ which is a good thing for my hubby. I bought a stylish leather Sam Edelman boot -to die for! I will be coming here every few months to get my NR fix. The only problem I had check out line can go to the back of the store even with 4-5 cashiers you could be waiting 15-20 mins in line. They need to fix that. read more

Love this store! Great deals and awesome fashion.

Every time I go here I always find a great deal and never come home empty handed. The pieces are always in style with the current fashion and the prices are extremely reasonable. I just bought a new pair of boots there, army lace up style, originally $175 for only $80. Definitely worth checking out! read more

Eh, I'm done with this Nordstrom Rack. I'm a Nordstrom devotee, not so much NR, especially this one. I was there on Saturday morning. Went to the DSW in the plaza first, bough a pair of shoes, and headed over to NR. I picked up four dresses to try on, and went to the dressing room. The lady working there checked how many items I had, gave me a tag with a number 4, then said "I'll need you to leave your bag here." I get it, sort of. If there were no Nordstrom's in the name, I might take more kindly to being called a potential thief by someone who was checking and counting the items I took in and out of the dressing room. I handed the clothes right back to her, and that was that. If I want to be accused of dishonesty, I'll go to TJ Maxx or Marshalls, where I can buy almost the same merchandise, but cheaper. read more

Ive had the same experience each time, on several occasions. Im quite puzzled! What would prompt Loss prevention to follow you around,while you shop. Did i fit the description on every occasion? Ive always left, with my purchased bags in hand. Unhappy Customer. Fed up. You guys need to do better with social profiling. read more

This location doesn't have as much as the Danvers location. I don't like the layout as well. The men's section is just a mess, not like the Danvers location. The suits are little hard to go through but the suit specialist at this location is pretty knowledgable. I had an issue with the suit specialist at the Danvers locations paying more attention to ever piece of ass that walk by than the actual customer in front of him. read more

Wow , I was amazed at this new store. I"ve been to the Framingham and the Danvers Rack stores and can say I had a great shopping experience. There were such great buys and the customer service was great. I think the company should have advertised about the opening of this new store more because my friends didn't even know it was opening!!! read more

Hard to find anything specific or something in a certain size. Huge selection of different clothes and shoes! Amazing deals!

Basically, the same exact merchandise as T.J. Maxx and Marshalls, only about 20% more. The stuff is laid out better, and the Market Basket next door is great, so if you're doing grocery shopping anyway, it's worth checking out. Otherwise, save the trip and do your off price shopping elsewhere. read more

I could try on shoes all day at this place. My only negative comment is, I can not buy them all! Shoe lovers dream.......

Great place to stroll through regularly so you are sure not to miss any of the new items.

Found a pair of 500 boots on sale!! Loved the manager who helped me, he rocks!! I will defiantly recommend people to this rack :-) ;-) :-D

The Rack - online - was, once upon a time, a great place to shop. Sadly, that is no longer the case. BEWARE. The return ploicy is FAR more restrictive than it was previously. No longer may you return a purchase that is past 30 days. Don't even try. A curt sales rep will inform you immediately in a curt and unyielding tone of how ill-informed you are - and refuse to refund your money - EVEN for a credit. In short - Never EVER shop nordstromrack.com. Wear it? No return. Smudge it? No return. A hair is present on the clothing? Denied. I will NEVER shop The Rack online again. It's a racket. Shop the store in person, if possible. If not -hard pass. Unfortunately, even Nordstrom has diminished its standards, and now the quality of ITS products are also subpar. So depressing that a once proud name is dimished. Oh well, they worked hard for it. My review? 1.5. The 1 is for the price. The 3.5 lqcking is for the rest. read more

I just left the Burlington store because I felt I was not treated as a customer should be. I'll admit I'm older and don't understand the new ways of waiting on customers. I stood behind a lady who was being waited on thinking that you just get in line. That's my fault, but when I told the cashier I'd been waiting for about ten minutes, she responded " ...you were not". I said forget it then. That cashier should have been more respectful. I will not go back because of this experience. I've owned businesses and would never disrespect a customer, even if they were wrong. It's too bad because it's a store I'd like to shop in but I'm too stubborn. read more

I came into this store to return some items from an online order. The process took forever, as the cashier had to reticket each item individually. First, he missed one of my items. Then when I went back into the store to ask about it, he acknowledged the error (no apology). I had paid for part of the online order with a gift card, and the return receipt showed that I would receive a portion back on my credit card and a portion back to a gift card. Fine, except for the fact that he never gave me any gift card! When I asked about it, he assured me that all of the refund would go back to my credit card. I doubtfully asked again to confirm, and he assured me saying, "if you have any issues, just give us a call". So I did, and the store manager rudely asked if I could come into the store to fix it. Sorry, but no. Your mistake, you can mail it to me. Not the slightest hint of an apology for their mistake or my inconvenience. Not what I would expect from Nordstrom's exceptional customer service. Read your receipts carefully and, when in doubt, ask to speak to a manager on the spot. Not worth my hassle... read more