This is a conveniently located hotel right in front of the University. Walking distance to the…read moreschool, store, restaurants and about 15-18 mins to the mall. As far as the hotel itself is concerned, it's a basic, no fancy style. The staff is really nice and the amenities are minimal (maybe it's the Marriott thing). The breakfast buffet is mediocre in variety. I asked for an egg white omelette which was extremely greasy and had yolks. They charged me $4.49 for my coffee on day 1, $3.50 on day 2 and $1.53 for day 3. For-the-exact-same-coffee. I think it was a little nuts. I called the front desk to ask about this strange coffee pricing anomaly and they didn't seem to get it.

This is a comfortable and well run hotel. Our check-in was quick--just had to sign a waiver since…read moreour 3 Pekingese were travelling with us. Truly a pet friendly hotel -- though there was a pet fee, it was a very reasonable flat $20 fee. Unfortunately this was a very quick trip in and out to take one of our dogs to the local Ontario Veterinary College for an MRI. I hope to return sometime for a longer stay to enjoy the hotel's amenities and relaxing atmosphere. We had a room with two queen beds that was larger than the typical hotel room. There was a small refrigerator and a very long desk. There was a cordless phone and an alarm clock that not only showed you the time on the front but also displayed the time on each side so you could see it as you were lying in bed. We were surprised to find a nice note from the manager welcoming us as a Marriott Rewards member. We were using a certificate for 1 night's free stay and as a thank you for choosing their hotel we had a delicious plate of fresh berries and exquisite chocolate as a welcoming gift. The bathroom area was separated by a pocket door so that the toilet and the shower tub combination are separate from the sink and two very large mirrors which were great for putting on makeup and having counter space for your Essentials. I don't think the hotel was very full on a Sunday night, I found the rooms to be very quiet and relaxing. All of the staff welcomed our three dogs and seemed very happy to have them there even sharing photos with us of their own dogs. Why not 5 stars vs. 4? Sorry, I'm spoiled by hotels that always have coffee/tea available in the lobby and complimentary breakfast. I'm not ready to pay $15.95 for a buffet breakfast. The hotel's location is also very convenient as it is literally adjacent to the University of Guelph campus, 5 minutes to the Ontario Veterinary College, in less than 10 minutes to the downtown retail/restaurant area.

We went there for my birthday. Right from the time we stepped into the restaurant to the time we…read morestepped out, the welcoming manner of the staff and their pleasantness were truly remarkable. At least 2 or 3 staff members wished me a happy birthday ( not just the main waiter). Small things like that help reinforce the importance of hospitality in service settings. We were seated at the lower solarium right at the edge of the gorge with amazing views of the gorge and cascading water. We had brunch and the food was just as amazing as the view. All in all a wonderful place.

My husband and I went and did their tasting menu and we were not disappointed. Everything we ate…read morewas incredible and some of the menu items were very innovative. I am pregnant and when I told the staff this, they easily amended some of the tasting menu to make sure it fit my dietary requirements and the food was still amazing. Our server was very personable and super nice and attentive. All of the staff did a great job explaining each dish as well. I would definitely recommend this place for anyone who wants to have a nice fine dining experience.

Loved the experience at Langdon Hall with a large room that had a tub and shower plus a comfortable…read morebed. Service was top notch especially with Angel looking after us for the fat bikes and smores. Wine tasting was also a great time with their sommelier explaining the wines and possible pairings. We were on the second floor while other friends had the larger suite with fireplace. Somehow, they didn't use it but it was smoking when returning from dinner. Hotel gave a discount next day but I told my friends to contact front desk right away. The stay included dinner which we upgraded to the 7 course as well as breakfast the next day. The water from the tub fir bath bomb was yellow so needed to re fill tub before dropping the bomb. Review for both meals will be on restaurant. The greenhouse was nice as well as the hiking trails but we noticed that there was a Santa brunch next to the spa which looked really good.

We had an incredible stay here. Spa was very relaxing, and all throughout the estate, everyone was…read morevery courteous. If you are in need of an escape, then this place is sure to deliver. Their restaurant is top class, and the whole place is impeccable.

I haven't had a more positive experience in a hotel stay, ever! This place is truly deserving of…read morethe 5 star rating. A newly built hotel. The room was clean, spacious and well designed layout. More amenities then I could have needed, which is a nice touch. I didn't get a chance to interact with the staff much, When I did, the staff was friendly and helpful. The complimentary breakfast was very good. The hotel accommodation was well below what I would have expected.

Would love to give the 5 stars but room 327 next to the elevator was vey noisy with elevator and…read morepeople sounds!!! Other than that my room was clean and comfortable. The front desk clerk was very friendly and is deserving of ten stars!!! Did I say this is my third stay at this property!!

My partner and I stayed at the London House for two nights. It is situated on a tree lined street…read morewith plenty of lovely gardens and historic homes. There is also a giant park across the street for picnics and a small water park for kids. We preferred the third floor since it had a small kitchen. Outside of the bakery near the b&b, we found the eateries and restaurants in Guelph to be lackluster. The rooms on the third floor are quaint and tidy. There were plenty of extra towels and a bath robe for each of us. Wifi was available and reliable. We had a chance to peek into the rooms on the second floor and they are truly impressive. Breakfast was coffee and fruit plus a hot entree: an eggs option with toast and jams or pancakes/french toast with maple syrup. Very taste and satisfying. Andy and his daughter were hands off for the most part. Very helpful when we needed assistance. On two occasions, they went out of their way to make our entire stay comfortable. We sincerely felt completely at home and would recommend this b&b for anyone. All travelers would be pleased.

Enjoyed the most glorious 4 day stay here. The house is amazing and beautifully decorated. The…read moreowners were incredibly nice and accommodating. Breakfast every morning was delightful. If you are coming to Guelph I strongly recommend The London House.

Staff is rude, way too many events happening in such a small venue. Parking is terrible, service is…read moreterrible, accessibility TERRIBLE!!

Super cool place spaces. Outside is nice. Inside is cool. Little,pricey but was isn't nowadays. You…read morehave to pay for quality and this is a high quality inn.

STAY SOMEWHERE WHERE ELSE IF YOU EXPECT TO BE RESPECTED FOR GIVING THEM YOUR HARD EARNED AFTER TAX…read moreDOLLARS Same experience as the November 16 2025 review by LT If I could give "Debbie" a zero or even a negative rating I would. I had a medical emergency at the 48 hour cancellation window and was in the ED (with my hospital band still and records in hand so I could offer proof). I let her know I am in town to convene sport because the regular Guelph local convenor is out of province to get to his ailing brother. My doctors wanted me close to home and were assessing if heading out of town was ok. In the meantime I tried to call to speak to someone last night (April 9th) three times with no success. It just kept ringing and ringing. I called first thing this morning and spoke to "Debbie" who is the "General Manager" (I know because I tried to escalate at property). I explained my situation and given my status - I tend to try to stay at Marriott properties and she insisted on not allowing me to cancel, a voucher for another stay (I am not in Guelph often so explained I was covering for another convenor only). When I asked for a manager and learned (in the rudest way possible) she was I told her that I would take care of it "another way". I called over to Marriott who, given my years of stays and status was happy to do so. In the meantime, while we were chatting Debbie - and I have read the past reviews and the glowing service reports so they have clearly not had the full management experience - put the charge through on my AMEX. I called back - and asked "Debbie did you put a charge through on my card"? To which she replied - yes we put through all "no shows". I then asked how am I a "no show"? to which she said "you told me you weren't coming you weren't coming". I never said that I wasn't coming - I said I was told not to come and was hoping to cancel. It is important to note I am not officially a "no show" until after midnight - I can't even check in until 3 or 4 today!!! The charge was illegal!!! DO NOT LET THEM CHARGE YOUR CARD UNAURTHORIZED. I then explained that as a courtesy due to my loyalty the reservation was cancelled and she SCREAMED "I don't care - I will just put it back on" and then HUNG UP ON ME! I have since called both my credit card company as it was illegal for her to put the charge through as a "no show" as I have until midnight to "show up"! - so not cool. I called Marriott customer service back and by the grace of god got the same customer service rep Mary back. She was as shocked as I was as to their property's "General Manager". We both agreed she has no business being in customer service and perhaps this is a franchise in which case - she has no business being an owner. While the other staff may be lovely - Debbie - you are a horrible GM and you need to get retrained (which honestly I am unsure that attitude can changed as its likely baked in) or let go.....Good luck to this location with that at the helm

The female desk manager was super aggressive and there were bugs in the washroom…read more This hotel is not Marriott quality.

Staff were polite, but the room smelled old, musty. For a one night stay it was ok but for multiple…read moredays maybe not so much

The good: reasonable rates, clean rooms, lots of amenities including free wi-fi, swimming pool,…read morecontinental breakfast, etc. The bad: my BF actually had to fix the printer himself because we were in a hurry to print out our airport shuttle confirmations and had very little time to see Toronto. The funny: the decor inside the rooms is awesome. If you like bears AND golf you're going to love it. That's all I'm going to say. The staff seemed pretty nice. If you're looking for a clean room for a few nights that's close to a lot of strip malls, go here.

Highly recommend this lovely B&B in Stratford that is within walking distance to all the…read moreperformance venues and numerous restaurants. Hosts Kim and Kevin are so welcoming and knowledgeable about all the doings in Stratford. The house is impeccably decorated, with tons of books to read and spaces to sit outside and enjoy the gardens. Refrigerators for personal use. Rooms and beds are comfortable and many have private decks. Tea and cookies always available. The most wonderful thing is that a big thermos of coffee is brought up into hallway in early morning for self serve. How great is that? No getting dressed! Outstanding ample breakfast each day featuring top notch very fresh and innovative breakfast items. A station with granola, fresh breads, croissants, biscuits and homemade jams starts one off. Then a hot item of astonishing quality. Dietary restrictions accommodated. Cannot wait to return next year!

I spent a night here yesterday while in town for a conference at the theatre. Normally, I am not…read moreinclined to opt for a B & B, but I am very pleased that I put aside my normal doubts and gave the Old Rectory a go. Making my arrangements to stay here was very easy. Kevin got back to me immediately and replied to my inquiry and we quickly and efficiently arranged everything. My friend and I arrived a bit earlier than we'd initially indicated, but both Kevin and Kim were welcoming and helpful. We were shown to a reasonable sized room on the second floor and all necessary amenities were explained to us. The decor of the place wasn't really my cup of tea, but the room was clean and cozy, so I can put aside my own personal aesthetic. The private bathroom was a decent size and well laid out. The bed was a wee bit smaller than I'd imagined, but it was very comfortable. My favourite part of my stay though hands down had to be my breakfast! Because Kevin and Kim knew we had an early start, they got breakfast going extra early for us. We started with freshly baked croissants, lemon poppy seed cake, and assorted fresh berries. DEELISH! Then we had poached eggs with hollandaise sauce with heirloom tomato on a wonderfully salty rosti. SO SO GOOD!!! The eggs were cooked to perfection and the splash of pesto on the tomato added a perfect kick. I was in heaven. I love coming to Stratford to see the theatre. Next year, I am totally coming back here, but I am going to make sure that I have dinner at the Old Rectory too!

If considering this hotel for a team booking, please reconsider! Management is not professional and…read morehas antiquated policies that are not to be trusted. Reviews all have similar theme of over charging and extra fees. Am appalled that tournaments would actually recommend this hotel to its participants.

The hallways had kids playing ball like they owned the place. Around 10PM, our neighbor on the side…read moreof our headboard started playing music that we could hear as if their radio was right under our bed. At 1AM thumping BASS coming from the room across us woke us up and there was no answer at the front desk. When I walked down to the lobby, the attendant came up and dismissed it saying it wasn't that bad. If it woke me up, it was enough to be "that bad". There was a shady guy talking on his cell phone in the stairwell nearly all night. There were people using the laundromat all night. The overall feel of the place gave me the impression of a "bad neighbodhood". I didn't feel safe there, so we left at 2:30am to drive home, 5 hours away.