This business has been here for quite a long time and I have been a customer for at least 25+…read moreyears. The owner is friendly, informative and honest. He has more than once told me my item is just not worth repairing. At times he seems a bit pricey but honestly he's one of the only craftsman of his kind in the area and does a very good job & honestly, what do I know of fair prices? His work is obviously worth it since I keep returning. If you have an item-shoes, purse, briefcase, that is quality and you love, I am sure he can make it last a few more years or will tell you it just is not worth it.

I had 2 pairs of Aquatalia boots that I've had for years that needed to be re-soled. This was my…read morefirst time here and Roman knew my what my shoes were without holding them. I explained that I needed the bottoms to have more traction. He did an amazing job and was done 2 days before the promise date. I will bring any of my shoes back.

I posted a negative review and can't find how to delete it…read more It was for the WRONG shoe business. I've never used Central Shoe Service. My sincere apologies.

This place is probably great if you don't have a job and have the time to wait around for them to…read moreactually be there. They're only open from 9AM to 5PM but aren't actually there during store hours so I guess you've got to just...catch them? I don't have that kind of time personally. I took an hour off of work to drop off some shoes for minor repairs but when I showed up, around 9:15 on a Wednesday but they weren't open. I waited around for about half an hour but no one came in. Unprofessional and a waste of the money I spent on parking.

The quality of Bill's work is consistently top notch. And, items are ALWAYS ready when promised…read more Affordable, reasonable prices too. I've brought many shoes and boots here over the years.

Quick notes: - cash only…read more - open 7am-12pm Wednesday through Saturday - local family business for over 50 years - repairs more than just shoes (think bags, belts, jackets - all kinds of leather goods) - sustainable - no need to throw away what can be fixed! A zipper came off one of my favorite Frye booties. They were sent to another shoe repair which threw on a new cheap looking stopper and pull which did not match (which bugged me), and broke immediately, after costing $40. On a whim I stopped in Arcade Shoe Repair, which I found on Google. He found a zipper that perfectly matched my other bootie, and had them fixed up in no time! Pricing was very reasonable at $25 for boots worth over $200. I noticed he even cleaned up the heels a bit which had some marks from a foster puppy chewing on them a little. I'm really appreciative and never going anywhere else for leather repair. I also love how the shop has a museum feel!

Stopped by recently again-to see if Gary could help with another pair of BIRKS. he has helped…read morerepair the cork soles for me several times now with different pairs. He is the best of the best old Nashua craftsman. It is like visiting Santa!

Gary's boot and shoe repair is excellent! Timely, reasonable prices, friendly demeanor. Best…read moreservices in the area, believe me I've tried the others!

The owner is flat out rude. I went in with a pair of sneakers and said I can't help you and went…read moreback to work. How about welcome how can I help you? And if you can't help say why you can't help the person instead of walking away

Went to the shop for a custom fitting. After a lengthy wait the shoes arrived, tight and short!!…read more I tried and tried to wear them. It was like they used a mold from someone else. Finally sent them back and got a note saying they would take care of it. That was a year ago, no word. In fairness, the shoes appear to be very well made. I'd probably buy a pair of their off-the-shelf shoes but only after trying them on. They should refund.

George repaired my nonslip shoes and Bean Boots that LLbean wouldn't fix. Both came out great and…read moreat a price lower than replacing either one individually for the total.

Great service. Fast turnaround. Friendly guy. Reasonable pricing. Will use again. He salvaged a…read morefavorite pair of Ferragamo loafers.

Amazing quality and service. Your shoes, boots and leather goods will be in excellent hands.read more

Just don't go here. Had a sole replacement on high quality leather boots that were ruined by this…read morecobbler. The replacement sole was stiff as a board and much thicker than the original leather sole and didn't suit the style of the boots. What's worse is that the toe and heel of the boots now turned up and the only part of the sole that rested on a flat surface was the arch. The boots were unwearable. I accepted the demise of my boots and threw them out. There was no way he would have the experience to fix this mess. I swore never to go there again, but no I made the error of taking a very simple shoe buckle replacement there. It took four trips to the shop until the buckle was replaced that included spilled black paint on the tan shoes and a botched paint job covering the spill that didn't match the tan shoes. I kept thinking is this a joke? How does this guy stay in business but no all I see are glowing reviews. It just doesn't ad up.

I needed to have a pair of sandals fixed, the straps were too loose and they weren't adjustable…read more The little cobbler shop is reminiscent of my childhood days, so old fashioned with the smell of old leather. He adjusted them to my feet and cut the straps to re-sew them. Dropped them off Thursday and they were ready by Saturday. They fit great and his prices are reasonable. $14 for the repair and they fit great. I didn't even know there were still cobblers around. It is a fading craft so you can imagine he was quite busy

Ron is amazing and can seemingly repair anything! Trust him with all of your footwear and…read moreaccessories (he's even fixes some luggage for me).