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    Norman Wall, DO

    5.0 (1 review)
    Closed Closed
    Updated 2 weeks ago

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    10 years ago

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    CIT Clinics - Waiting room

    CIT Clinics

    4.8(13 reviews)
    44.8 km

    I was looking for Ketamine Assisted Therapy for my treatment-resistant depression & bipolarity…read more Their bedside manner, specifically the anesthesiologist, is bordering on horrible. Their response time is great- Oli, the ketamine-coach, is usually available via phone and is patient and kind. My main problem: The medical staff did not look for ongoing verbal consent, they didn't explain what was happening during my intake and started putting "vitamins" in my bloodstream without explaining consulting/asking for consent. If you engage with them, be specific about your needs for ongoing verbal consent, clear medical explanations, and a bedside manner that leads to feeling respected. The MD (anesthesiologist) dismissed my concerns by saying "it's natural- it's not the medicine, it's natural." When I asked for clarity on the medical meaning of "natural," I was met with frustration and "it's things that are already in your body." Again- that's not a medical response- it's dismissive. Oli, the person in charge of guiding/coaching me through the experience, admitted that the anesthesiologist is a great doctor but lacks a good bedside manner. I was baffled- why would you allow that with severely depressed folks? Everything is paid out of pocket, which means that if they start any kind of IV bag (with or without telling you?) you are on the hook for the dollars. If you are looking for Ketamine treatments with psychotherapy, that is NOT the main thing this place offers. They do offer a legal space for therapists to come in and assist clients in a Ketamine session. This was not clear to me until I carefully read and signed their paperwork before my first on-site visit. They offer COACHING to accompany ketamine experiences. The coaches are NOT THERAPISTS OR PSYCHIATRISTS. If you are suffering, I'm sorry, mental illness is so debilitating. If you use CIT, make sure you explain your needs for information and consent as things are being done to you. READ their disclaimers. Also, they don't have encryption, so anything medical you share will not be protected by encryption. Again, I didn't find this out until I read the proverbial fine print.

    It's hard to put into words how profoundly the team at CIT has positively impacted my life. While I…read morehave had previous ketamine treatments, the experience with CIT had been the most complete, compassionate, effective, and comfortable. Treatments can often stretch the limits of your comfort, and can bring up heavy feelings as you integrate your experiences and memories. You will be prepped ahead of time, and debriefed after/between sessions. The rooms are very comfortable, and you can utilize the level of stimulation (music, lights, etc) to your liking. I've only worked with Dr. Danforth as the administering physician, who is thoughtful and collaborative with dosing and care plans. I have spoken to Dr. Tibble at length on the phone, who provided me with a ton of information about their services and process. Joyce handles the scheduling and payments (and sometimes intake/IV starts), and is very responsive, kind, and skilled. The entire team exudes warmth. I recommend them highly to anyone who is considering ketamine treatment. I have been to both the Marin and Vacaville clinics, and both are great. While the entire team is fantastic, I have to give a special shout out to Oli, one of the guides. Oli has been by my side during each treatment, holding space, grounding me, asking gentle but pointed questions, and listening and reflecting with the deepest compassion and non-judgment. I can say with certainty that my treatments would not have been as effective without this guidance and support, though the ketamine itself does some pretty miraculous work (and some people prefer a solo journey). He is thoughtful, warm, and you get the sense that he truly cares about your well-being and future. I am incredibly grateful for his presence. Book a call to learn more - they are more than willing to provide you with extensive information and answer any of your questions.

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    CIT Clinics - Room 3

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    CIT Clinics - Main clinic entrance

    Main clinic entrance

    CIT Clinics - Room 1 with lights

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    Room 1 with lights

    Infuze MD

    Infuze MD

    3.3(6 reviews)
    102.1 km

    A family member of mine was diagnosed with cancer, and while researching treatment options, I came…read moreacross Infuze MD. After a brief call with an employee named Paolo, who spoke positively about the clinic, I shared the information with my relative. In hindsight, I realize that in my desperation, I may have overlooked warning signs. At the time, I did not realize Paolo is not a medical professional, even though he was the first person discussing treatment options. The clinic is owned and operated by Dr. Nilda Agnes Abellera, who is board-certified in PEDIATRICS but whose clinic advertises integrative medicine. My relative traveled from out of state to begin what was described as an "intensive" 20-day cancer program. According to her account, the first three days did not feel intensive. She reported that infusion rates appeared slowed, staff could not explain the scientific basis for some treatments, and the doctor missed a planned medication review. She also observed what she believed was dried blood on a chair and described an IV bag fully draining while the needle was in place, which worried her. On October 9, 2025, she said her care was terminated immediately after raising concerns, without timely written notice, referrals, or arrangements to ensure access to medical care until she could establish care elsewhere. Referrals were only provided after I contacted the clinic. This abrupt termination caused a delay of over a month in her treatment and worsened her PTSD symptoms. She also tried to obtain her medical records multiple ways. On October 10, she requested them in person but was denied. She also submitted a written request and used the clinic's online inquiry form. As of this writing--52 days later--she has not received her complete records. When I called the clinic, Paolo was tense and dismissive, and I could not speak directly with Dr. Abellera. Given the situation, I became concerned about whether proper procedures were followed and intended to file a complaint with the Medical Board of California. Additional observations and concerns (personal experience): Family-run structure: The clinic is owned by Dr. Abellera. Paolo appears to manage many aspects, and another family member may also work there. This raised questions about oversight and role clarity. Online reviews: Of 32 Google reviews, 5 were five-star without details. Only one mentioned "cancer," making it hard to evaluate patient experiences compared with other clinics with hundreds of detailed reviews. Difficulty communicating with the physician: My relative and I tried to speak directly with Dr. Abellera; she did not speak with me, and my relative felt the doctor was unwilling to address her concerns. This lack of communication was alarming given her serious diagnosis. Cost vs. expectations: The program cost approximately $1,800 per day. Based on my relative's experience, the services did not match the program description. Others may feel differently, but this was our impression. Social media promotion: Paolo participates in Facebook groups promoting the clinic without identifying himself as an employee, which seemed misleading. I have included a screenshot for reference. In more than a decade in healthcare, I have never witnessed a more concerning divergence from a physician's duty to do no harm: terminating care without notice, effectively leaving my relative without immediate, comparable care options while facing life-threatening cancer.

    Dr. Abellera was very professional. I had immunity infusion when they were in Milpitas. The whole…read moreteam were very nice.

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    Infuze MD - Safety concerns relayed by my relative about th care she received.

    Safety concerns relayed by my relative about th care she received.

    Infuze MD - Flowater in the Lobby!

    Flowater in the Lobby!

    Infuze MD - My relative's written communication regarding efforts to retrieve her complete medical records

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    My relative's written communication regarding efforts to retrieve her complete medical records

    Norman Wall, DO - internalmed - Updated June 2026

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