No one likes going to the doctor and I am no different. However, Dr. Roberto makes my visits less…read morepainful by talking to me, and REALLY listening. Dr. Roberto answered all of my questions providing expertly crafted input. He asked appropriate questions to understand my issues and evaluated my answers to come up with a workable plan. He is knowledgeable, caring, and willing to consider alternatives to his advice. I have also received referrals when needed. I feel good when I leave his office because he and I are team players concerning my health care. Plus, he is such a nice guy; he feels like a friend!

AVOID - UNETHICAL AND UNPROFESSIONAL I am an eldercare…read moremanager. An important part of my job is to ensure a client's safety, capture vital medical information, and advocate for their well-being. Feb. 24, 2026, I planned to support a new 89-year-old client--who has moderate dementia and is very hard of hearing--during his visit to Dr. Saverio Roberto. Because of my client's cognitive and hearing challenges, having an advocate present to accurately track his care plan was critical. As a courtesy, since I had never met this physician, I provided information about my role and credentials, in writing, along with a legally signed authorization from his Power of Attorney to attend this appointment. Dr. Roberto flatly refused to allow me to accompany my client into the appt. I asked to speak to him, but Dr. Roberto refused to come out, choosing instead to repeatedly send his receptionist to relay his objections. To resolve the refusal on the spot, I got the client's Power of Attorney (his daughter) on the phone so the doctor could hear directly from her that I had explicit permission to be in the room. He still refused, absurdly claiming that because she wasn't in California, he couldn't accept the signed authorization or verify her identity over the phone. In my 35 years in the eldercare industry, I have never experienced such a blatant disregard for a vulnerable patient's safety and support system. His behavior was completely ludicrous, obstructionist, and counterproductive to patient care! We have happily changed doctors, and my client is now receiving excellent care. AVOID this doctor if you want your elderly loved ones to have their legal rights and advocates respected.

Dr. James has done a great job for my husband during a very difficult time and maintained close…read morecontact with me while we traverse unknown territory. Providing us his cell phone number has allowed us to clarify any confusion and get in touch when things did not appear to be progressing as expected.

Dr James first experience with me was due to an emergency where my physician at the time was not…read moreavailable as my hospital at the time was closed due to a fire in Santa Rosa. His kind treatment of me at that critical time was so life changing that I changed my insurance coverage to have him be my preferred Oncologist. I trusted him that much. He has treated my cancer to the point that that I endure it no longer. He is a gentleman, he reminds me of the doctors of legend where his kind manner and expertise would have been known far and wide. He is retiring in 2025, otherwise I would remain with him due to the trust and care that he had invested in me. He is a Great doctor and became a wonderful friend.

Jeannette is comprehensive in her medical practice providing care for all my issues, not just…read morelooking narrowly at a specific problem. She's very easy to talk to, her office is efficiently run and very helpful. Easy to get apt.s Last year she started the "Family Practice Direct" model of health care and I hope I can always remain in her practice.

Just called the 'on-call' doctor, because after being in the emergency room and having surgery, I…read morewas having a reaction. The ER doctor encouraged me to take pain meds and call my primary on call if any symptoms from medicine should arise. So I was having symptoms from the medicine and decided to call my "primary on-call" Some young guy stumbled and all over his words as he answered and introduced himself as the answering service. He took my information, told me to hold on, came back 5 mins later telling me he couldn't get ahold of her, but he had left her a message and she would call me right back. A few minutes later, the young kid calls me back and says 'Dr. Williams said you should go to the ER' I said - 'they told me to call my primary' His response: 'well if the hospital let you go, just do whatever they said don't worry about it' He ended with, 'well like I said, Dr. Williams said it's 3am and to just go to the hospital. Quality

I love Dr. Klein and the awesome office staff! I had a…read moreworkers comp injury and he did the surgery and was very attentive both pre-and postop. I was very impressed! Recently went back to him using my own insurance because I was so pleased with the quality of care. And he's a really nice perso

Whoa I can't believe bad reviews. This doctor has done wonders for me in 16 years ago. I shattered…read moremy tibia and he took care of me. Very caring Dr. after that I started getting arthritis in my knee and my knee kept buckling out. He suggested a total knee replacement the next day I was walking and doing great When I went home he called to make sure I was OK. He was not only an excellent doctor he was very caring. The girls in the office were very caring and I will highly recommend this guy when I went to Costco a week later walking around people are saying who did your surgery and I was very proudly saying Roger Klein I would highly recommend him !

If you are a female stay away and keep your clothes on! Do not let him do any "injections" in the…read moreoffice. Glad he is being held accountable for his poor practice! Not a good guy!!

Dr. Keller turned out to be my worst nightmare! When I first saw him he told me my previous pain…read moredoctor didn't want to see me anymore. He only wanted to give me cortisone injections, which cost $500.00 an injection. Dr. Keller stated, "I am a neurosurgeon, I'm smarter than Dr. X, and I should know you're in real pain and need medication to control your pain." He ordered strong pain medications, and yes, for the first time I was completely out of pain. I was very concerned about the combination of prescriptions and discussed them with my doctors as well as my pharmacist asking them, "Are these combinations of medications were safe to take?" They all confirmed they were safe. I was judicial about taking them and only if I was in horrific pain. Long story short, Thomas Keller is in jail waiting to be sentenced for the death of 3 patients and over-prescribing opioids.

First off: Dr. Bloom and his Physician Assistant are great. Personable, professional and inspire a…read moregreat deal of confidence, in any single interaction. We just have a such a hard time dealing with the office itself, we are trying out other doctors. Disappointments, in descending priority order: - Urgent appointments are usually about a week away, for example, I knew my teen was very ill, and it turned out he had strep, but we had to pay for multiple visits to Urgent care to get him diagnosed and treated, all within the 9 days we were told we'd have to wait to get into the office to see the Dr or PA. - Appointments are kind of relative, here. Make one. Show up 10-15 minutes early, wait 30 in the waiting room and another 30 in back. Every. Time. After school, middle of the day; no difference, based on about 4 appointments for 3 family members in the last 9 months. - the phone system is an irritating mess of menu selections, with messages in 2 languages, even after you are told to select a number to proceed in a single one. After you navigate far enough to be able to make an appointment, you get a message to call back during business hours. Instead of rattling off a phone number that doesn't apply to me, you might consider telling me sooner what those hours actually are... I called at 8:45 today, then at 9:15, and both times got to the make an appointment option, only to be told to call back during business hours. I will wait until after 10 just to see if I can get some help for my kid, then probably brace for another Urgent Care visit. - front desk staff are frosty. I'm so sorry it's an interruption of your day to slide open the glass window and speak to me about how I'm here for an appointment with my sick child. Maybe you should find a job that doesn't require that task, and hopefully get more fulfillment in your life. It's not like any of us wanted to be at the Doctor, either; your irritation at my existence isn't really contributing anything helpful to the bad situation we are all in today. UPDATE: on the day I published the minor rant above, I was offered, for the first time, over several illnesses, the option to be worked in at the end of the day. Additionally, for the first time, I wasn't treated like an interruption by the receptionist. If they could be more consistent in the level of office function, I'd feel better about this practice.

Best doctor I ever had, the only CARING doctor. So sorry…read morethey don't make them like that any longer! If you ever had to wait for your appointment, I certainly had to, it's because he took his time to listen, care and be compassionate. Thank you Dr. Bloom, I hope you are enjoying you well deserved retirement! Daniela Aldini (previous patient with several auto immune dieseases)