I received the company's name from someone that has used them in their 'flips'.
I recently finished a rather sizable renovation on my 1950's home and hired Shawn to weave back in the hardwood flooring that had been moved during the renovation and refinish the first floor. Below is my experience with this contractor.
Day one the crew showed up without a saw or a nail gun and used mine without permission. The installation of the floor was horrible. Over the phone they kept telling me that I wouldn't notice once it was finished. But once they sent an experienced installer out to correct, he admitted the job was unacceptable and re-worked everything the first crew had installed.
While installing the floor, they chipped the newly installed heated tile floor. They wanted to repair themselves, but after the work I had seen on what they specialize, I declined and had my tile installer replace. In front of me, they called down the installer that had made the mistake and made sure that I knew it was coming out of his check. As the owner of a company, you should never embarrass the employee in front of the client or try to make the client feel guilty! They were to install a 1 plank 'break' between 2 rooms, but they over cut the area and I ended up having to have a 2 plank break which was aesthetically not the preference.I was told that they would spread 'filler' over all of the flooring during the refinish, but only one section in a bedroom was completed to show me how it would look and then none of the other areas were filled. As a flooring specialist, they could not supply thresholds in and out of the bath and left me to find the wood thresholds on my own. During the refinishing, they left spots that the stain was not universally applied and they were sloppy in their application. There was an area that was not to be refinished across from the new 2 plank break but they stained over the break and into the other room and it cannot be removed - it does not look like a professional job. They were to install shoe mold in the areas where the trim was completed and then leave me enough to have the trim carpenters finish the rest. But the day they were working on this it started to rain, so they left and did not finish the areas that they should have and they did not leave enough material to finish the job. I called/text on 10 different occasions to obtain the rest of the shoe mold as well as additional sealant to complete the job but despite the multiple promises that it would be delivered, it never was. A few months after they were gone, I noticed that in the areas where they installed there are NUMEROUS planks that were not nailed down and because the planks are moving, the varnish is popping off.
During this process, they continuously mentioned their larger commercial jobs and the work that they were doing for a famous producer, but for the average homeowner, it was a terrible experience and I am unhappy with the overall product. read more