Latrice was kind, patient, and knowledgeable. She answered all of my questions. The products look…read moregreat and very comparable to other high end brands.

Worst customer service ever! When we told them we were gonna cancelled getting our windows done by…read morethem. They sent their manager, Nathan Lasko, out to our house and try to talk us back into not canceling it. Even trying to convince us to just do one window. He even send out a very unprofessional email to us for the cancellation confirmation saying that we cancelled due to us not being able to afford the monthly payments and have to many other bills to pay.

We love our new roof!! It looks great! The entire crew was…read morevery kind and respectful of us as well as of the items that were in the garden beds that were in their way. They did such a great job!! Plus their clean up was magnificent! You cannot even tell there was a crew here. Everything is spotless!! Please pass on our praise and give those gentleman all a raise!!

They don't even deserve one star because I never saw them. Salesman never showed when my wife and…read moreI took time out of our busy schedules to get an estimate. Apparently his time was more important that ours...news flash, EVERYONE IS BUSY! I was willing to hand them the job, they must not need my business. Never again, very disrespectful and inconsiderate.

Got a quote from Argo glass to repair the runners on a patio door, replace the lock, and added new…read morescreen to the screen door. The Argo techs came on time repaired everything to our satisfaction and kept everything neat. We appreciate the skill of both technicians and would certainly use them again for any glass or service repair that they offer. Rich and Karen

Wow! Vady M was fantastic. He needs a 30% raise. 2 or…read morewarranty! Added bonus. What more an i say about a great job. He was professional, knowledgeable and speedy.

When a tornado hit our area, our home suffered exterior damage.  Reaching out to Infinity Exteriors…read morewas the best thing we could have done. Jake and his team answered our call right away and came out to assess our property faster than we thought possible. They followed up promptly with all the information we needed for our insurance claim and were there every step of the way as we worked with our adjuster. They live and work in our communities, and their professionalism, commitment to quality, and steady communication made a chaotic situation completely manageable. I highly recommend them and look forward to working with them closely as we re-build!

My family noticed that a group of shingles on the attached garage facing the front porch raised up…read morecoming out of the previous winter of 2025. Again this shows the quality of installation or the lack of isn't a standard this company advertises. The consumer needs to feel that a roof is installed correctly and will get at least 20 years. Again, be aware before a purchase.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

I received a call from Mark O'Neill after spending time talking with Adam at the 200th Milwaukee…read moreHome and Garden showy. I had not heard of Malarkey shingles, and prior to the home show had received eight estimates from roofing companies. I showed Adam the estimate that I received from the roofing company I was going to use. I pulled up files with the names of the other companies that's sent representatives to give me estimates. Adam felt strong that Mark would be able to beat the price. I made it clear what my budget was and it wouldn't include shingles, gutters, and replacement of any facia boards that needed to be replace replace replaced. I also emphasize. I do not want a hard self. Mark O'Neill called me the following evening Anne Wood only push an emphasize the malarkey brand. I had chosen Owen's Corning Duration. What I thought was rude and unprofessional was his attitude about other companies. He also mentioned that he contracts the work out. He delivers the materials, but usually is not on site for the job. He explained to me that his jobs are, 'Fillers' for a group he has worked with for ten plus years. If he has worked with this group of guys for ten years, why has his company only been incorporated since 1-2-2024. What was the name of previous company and why are reviews from 2024-25 only? If he speaks so highly of them, why contract? They have other jobs. I made it clear I want to work with a company that employs their crew. He did not respect my opinions. What happened to respecting the customer and allowing the customer to have an opinion?

I interviewed several roofing companies. I was impressed by Mark, who was detailed, and thorough in…read moreexplaining the process, and answering questions. You can really see a difference between him and other contractors, that he takes pride in his work, and company. Extremely trustworthy! He also is willing to go above and beyond! He even fixed a soffit for me! Everything start to finish only took one day, and completely cleaned up! His crew was amazing! We went with the Malarkey shingles!

I haven't needed to visit their business in about 20 years. They still do the best work in town!…read moreTrue professionals

I've called three asking for help with doors at my house. no return calls made back to me .....read more