Excellent customer service and great aides. They're very accommodating! I highly recommend!read more

the most unprofessional disorganized office I have ever worked with. I have auto pay with them on…read morefour different policies. one of them we had five phone calls and two emails about my credit card auto pay and I still recieved an email stating that I had a payment late. the next email from state farm said canceled, the next email said reinstated. Now weeks later I get a text asking if I want that vehicle on auto pay every six months I need to give them permission?????? I don't like to leave reviews however I am beyond done with this office.

Shakira is the best office assistant and gets the work done in a timely manner. Conscientious and…read morehospitable agency.

Good quality printing for a very reasonable price and fast turnaround time! I definitely recommend…read moregiving them a shot. I had the opportunity to chat with Eli, the owner, and found out he's been in the business for 40+ years. During that time he worked with loud printing machines and it caused permanent damage to his hearing, so he sometimes doesn't realize that he speaks really loudly - and you'll have to speak loud and clear for him to understand you.

Not sure of the printing services, but the rudest, most arrogant customer service I have ever been…read moremet with. I walked out never to return! Not sure how people like this expect to stay in business.

Great team of guys that came right away and hauled our hurricanes garbage away! They were very…read moreprofessional and easy to work with. Pricing was up front and fair. Great experience with this company.

I am writing this review specifically regarding just one of the agents at Galt Insurance, Lindsey…read moreRounds. Ms Rounds poor communication skills and lack of organization resulted in my home owner's insurance being cancelled without me being notified. My home in Naples was uninsured for over four months and I had absolutely no idea. I feel very fortunate that nothing happened to my house during this time, it could have been disastrous. Feeling panicked I asked if the policy could be reinstated and was told that they do not insure uninsured homes! Ms Rounds assistant claimed that emails had been sent pertaining to the cancelation. None were sent. No phone calls were made. They claimed the insurance company contacted me by email, which they had not. I do not live in Naples full time and apparently a letter had been sent which of course I didn't receive. I have finally received the reimbursement from the insurance company for the premium paid for the discontinued coverage. I would also like to point out that the inspection for this policy was in April and I was not notified of needed roof repairs until three weeks before they needed to be complete. They we're completed and photos were sent to her office as required. As a side note, my new carrier State Farm completed inspection and had results to agent within two days. Either this agency needs more reliable inspectors or Ms Rounds simply failed to notify me of inspection results until the last minute (after I had gone north for the summer and had to scramble to make the repairs.) My gut tells me the latter occurred. I have waited a week to write this review, thinking I might hear from Lindsey Rounds apologizing for this incident. I have not heard from her, hence this very negative review on perhaps the worst negligence in customer care I have ever experienced.

We received a quote from another company to insure our home in Naples. We almost fainted at the…read morecost! My neighbor told me about the Galt Insurance Group and her agent, Kristen. We met with Kristen yesterday, and we moved our home and flood policies to the Galt Insurance Group. The savings for insuring the home is literally HALF of what our current carrier was charging. We were also able to transfer our Flood policy over to the Galt Insurance Group. And so both policies are now with the same agency and carrier. Kristen was so wonderful to work with. So responsive, knowledgeable, and personable. We HIGHLY recommend you give them a call.

I had an excellent experience with this office .The team was knowledgeable,professional,and took…read morethe time to help me best coverage for my needs.Cameron helped me get a lot of discount from wind mitigation that other office never applied for many years.I'm very thankthul and highly recommend this place.

Had over 15 policies - home, auto, umbrella with State Farm in 6 different states for about 20…read moreyears. Brian Glaeser's office is the worst I've ever dealt with. Very slow to respond, incompetent, unprofessional. Went into their office 5 or 6 times (close to my house) and never was thanked for my business or met Glaeser. I would recommend to avoid this agency.

The whole insurance process was very easy. Julie was professional and knowledgeable. Great office…read moreto do business with. Bob W.

Have used State Farm for 15 years and never had an issue or a claim. Unfortunately Irma has changed…read moreall of that. Julie and team have expedited our claim in less than 2 hours. Thank you.

This is my first time staying on Sanibel, and I do not have a car here. My resort has limited…read moredinner options on a Monday night, so I ordered from Fish House about which I'd heard great things. The delivery guy was friendly and efficient, he was at Fish House even before my food was ready! He arrived at my door shortly thereafter and was quick and friendly, so I felt it was more than worth the $10 delivery fee. I will definitely use this delivery service again. Highly recommend!