The staff is outstanding as is Dr Jaz! I can't say enough good things about this office. Kind, gentle, efficient and very caring. They get 100 stars! Thank you all! read more

First of all I have gone here for years and have always been thrilled with the great doctors and staff. The office is clean and the care is tops! Today I took my squeamish 7 year old in for an eye exam and Dr. Louie was amazing. She had the best bed side manner to deal with an nervous kid who did not enjoy the poking around the eye. Dr. Louie made is fun and easy and my child walked out and said joe nice the dr is!!!! I see Dr Anderson, who is equally super! I can't rave enough about drs and staff!!! read more

If you are willing to be a widget in their assembly line, ok. if you have any concerns or issues, you are out of luck. Their low skilled workers have learned a script that will not deviate from; they have no ability to provide real customer service. one result: a 7 week wait for glasses, while the workers continue to spout their scripted excuses. read more

I asked if I could make payments on a bill of $180.00 because I am currently not working. They said yes then they tried sticking me with a bill of $332.00 which doesn't make make sense whatsoever. They had to send my glasses back to the factory and it was supposed to only take 1.5 to 2 weeks. It's now going on a little over 4 weeks. They claimed my frames were bent which I know for a fact they weren't. I will never ever go back to this place as they rip people off and their professionalism suck! Do yourself a favor and avoid this place otherwise you will regret it. read more

My son has been treated by North Bay Eye since he was first born at only 253/4 weeks from day one the staff has been very knowledgeable with my son , now at the age of 14 they still listen to his concerns and focus on what my son's needs are, I would recommend not only The Doctors but the knowledgeable staff read more

I was in town for a trip and had forgotten to pack my daily contact lenses. This office, although they knew I was from out of town and would not likely become a regular patient, gave me enough samples to last the rest of my trip once they got a hold of my prescription. To me that's the shining example of a medical team who cares about people over money! read more

As a first time patient here, the exam was fine however 2 things happened that I thought were not ok: my eyes were dilated, yet no one offered me any protection before I walked out into the bright sun. The other thing was that you should absolutely shop your frame/lens pricing before you pay/order. I truly feel I paid several hundred dollars more here for lens/frames. Last, the office is old and small and was uncomfortably crowded in the "retail" frame area. read more

While on vacation in Healdsburg my wife accidentally broke her glasses. Melanie Stanley was extremely gracious when we arrived and managed to fix the glasses in minutes. North Bay Eye Associates provides exceptional customer service for even small emergencies like ours and I would recommend them to anyone. read more

out of the blue, the little screw that holds the arm of my glasses to the frames pops out. 2 days before christmas. sheesh. my optician is miles away. i check online and find these folks. sure, they say, we are open, come on over. when i arrive i find the little waiting room full of customers. within 5 minutes, my name was called and i was ushered in to see neal, eyeglass wizard. he fixed my glasses in no time and when i asked how much he said "no charge". wow. great service with smiles and so professional. i took them homemade biscotti a few days later. the least i could do :+} read more

I could not be happier with a medical group.....friendly, professional, yet human as well. I am one happy patient!

Clean, efficient and friendly love the Healdsburg office! This office is much nicer than the Santa Rosa office

Dr. Anderson is the best doctor that I have ever been treated by. Friendly, patient and knowledgeable. My eye exam lasted for almost one hour thanks to my questions regarding previous eye issues. (Retina detachment, and cataract removal). He explained things to me about these procedures that I had not known. I highly recommend. read more

I recently went on a business trip to Healdsburg and had one of my contacts fall out. I was in desperate need of a replacement. I called North Bay Eye Associates and asked them if they could help me. An hour later they had my correct contacts waiting for me as I jumped in, replaced the contacts and got back to work. Friendly and helpful staff. Thanks North Bay Eye Associates. I would definitely recommend them. read more

I've been a patient for North Bay Eye Associates for over 15 years and have always found them to be professional, competent, friendly and caring. I highly recommend this office. read more

This was the worst eye appointment I have ever been to. I was referred to this ophthalmologist (Dr. Ahn) by another eye doctor in the area who was not accepting new patients. My appointment was at 2:30, I was not seen until 3:30. I went to the back with the assistant, gave her some information, then was sent back to the waiting room for another 10 minutes. The Dr. finally called me back but he did not even step out into the waiting room to call me, he yelled my name from the hallway. He put drops in my eyes without explaining what they were for, then dilated my eyes without my consent. After being in the exam room for only about 3 minutes, I was sent back into the waiting room for another 15 minutes. I was called back again (and again he yelled from the hallway), and the Dr. checked my eyes once again with no explanation of what he was doing. After being in the exam room for a total of 2 minutes, he wrote me a prescription, gave me a brief explanation of what it was (all the while not looking at me), then ended the exam by saying "OK we're done here, bye". His bedside manner was terrible, not to mention the fact that I was at the appointment for 2 hours was only seen by the doctor for a total of 5 minutes. Having my eyes dilated without warning made it impossible for me to drive home due to light sensitivity and impaired focus ability. I had to call my husband to pick me up. I will not be returning to Dr. Ahn's office. I am so disappointed in how this appointment went, especially with how highly this office was recommended. read more