Came in today to print..when I questioned the manager about hidden charges that were not explained…read moreto me before he started the process of printing and when it came to pay , I asked about all the fees..he became really weird and awkward. Even to attempted to gaslight me for asking.. what a little troll and strange behavior. Not professional and lacks integrity. Instead of apologizing for not explain the fees beforehand and charging people blindly..he then acted shocked when questioned ..he made it really awkward. It's apparent the Manager has Little Man Syndrome

I cannot say enough good things about the exceptional service I received from Sean at FedEx. I came…read morein with a tight turnaround request and some anxiety after a truly terrible experience at Office Depot, but Sean immediately put me at ease. Not only did he not make me feel bad for needing a rush job--he handled everything with calm professionalism and genuine kindness--but he also went above and beyond by making thoughtful suggestions on style that truly improved the final result. Sean's care and attention to detail made all the difference. Thanks to him, I was able to fully enjoy my friend's special day knowing everything looked perfect. In an industry where customer service often feels like an afterthought, Sean really stood out. This was the kind of service I haven't experienced in years, and I am incredibly grateful. FedEx is lucky to have him.

They are the best and they are so kind. Offers all services for packaging and mailing needsread more

Terrible first (and last) customer experience. My pre-labeled package was dropped off for before…read moreposted pickup time international delivery with DHL Express on the 24th. Curiously and without any follow-up from anyone at Boulder Packaging, my time-sensitive customer's package sat without even being scanned into the system for tracking four days after drop-off at this store until I called with pointed questions. My business card was provided twice to the clerk at the time of drop-off and he refused to take it, but since my business contact info is listed on the label & internantional paperwork, I'd thought everything was good. It very much was NOT! When I noticed no progress on the tracking, I called to check in on the 26th and the employee that answered was the same man that had initially received my package three days earlier on the 24th. He casually related that mysteriously, neither FedEx nor DHL had picked up ANY PACKAGES for three days, but "we absolutely did nothing wrong", he insisted. I was stunned to be expected to believe that explanation for an "Authorized" Ship Center, so I immediately called DHL customer support and my Account Rep directly to repeat my questions and get real answers. DHL explained that some shipping centers have automatic daily pickup while others have to call to request pickup. Miraculously, my package was finally picked up on the 27th to at last begin it's journey abroad after an inexplicably undocumented and uncommunicated four day layover at Boulder Packaging Center. This is certainly not what I or my customer paid for when we were entrusted to get their package abroad in a express manner. We DO NOT RECOMMEND and will not trust this location again for our business shipping in-the-field drop-offs. It is really unfortunate since we prefer to support local businesses whenever possible. My business reputation cannot afford their lack of professional accountability and excessively casual attitude about their role in getting paying customer's packages delivered on time. FedEx & DHL, you need to check up on your "Authorized" Shipping Centers. Your brand and your customers are not being represented or served well here.

Great communication, and service. Donna explained the…read moreprocess and helped my decision.

We are very big fans of Art Cleaners' North Broadway store. Jackie always gives us great service…read morewith a friendly smile! The cleaning services are excellent, with notes attached if anything about our clothes or the cleaning process needs to be brought to our attention. Prices are fair and competitive. This is the best Cleaners we've ever used!.

i feel sorry for this facility. A scammer is using this address to appear legal…read more Pretty sure this manager is not going to delete my icloud data.

Great service. Fast amd good people…read more My favorite place to ahip and make copies Always happy to serve

Friendly service. Many options for packing and shipping. Owner operated. Highly recommended!read more

Friendly. Prompt. Courteous. Affordable (!) mail box. Easy access. Usually no line. A convenient…read morealternative.

The man wearing the yarmulke completely lied to me. He quoted $80 to ship something USPS, which was…read moreoutrageous because it was a very lightweight box. I asked if that was the same price as if I went to the post office and he said yes. I went to the post office and it was $40.

I had a mailbox here the last few years and these guys are amazing! Manny is a great guy and he…read morestays on top of things. They're organized and really efficient. I definitely recommend!

After a long hiatus I returned to this location, which I might add is under new and awesome…read moremanagement. At this particular visit I came to ship an Amazon return (selecting this point of return in the Amazon app). Upon arrival the parking area was clean and all the spots were open (my lucky day, yeah!). The lady at the counter was quick to greet me and ask how she could help. With the prompt scan of my return QR code my return was checked in and I was provided with the tracking/receipt. I will definitely be back to this location for more shipping and return needs. If you haven't been back in awhile I highly encourage you to give them another chance.

Was excited to finally get a ups in town. Truly awful customer service. Not helpful and cold,…read moreattitude with everyone who came up. Wouldn't print something for me even though their QR code was defective.

I have not been to this Post Office in years. A relative on the east coast had sent us a box of…read morebooks, multiple copies fresh of the press that he had written. Not only did the box not get to us, we were sent the labels from the box and they looked like they had been cut off the box with a neat box cutter swipe. Not a stain, not a crease, just the flaps with the labels in perfect condition. It came in a clear plastic bag, the size of a business envelope with an apology from the P.O and a website to get directions for claims. I tried that and discovered the sender needed to do it with proof of value of the contents. So we took pictures of the package and sent via email. He did that much at his end. Today, we got a letter from the USPS offices, asking us to bring the actual remainder of the box to our PO for inspection. We took the little clear plastic envelop to the office we use near our home. The staff there, usually very helpful, refused as our zip is different than theirs so we went to the main city PO which has the same zip as ours. It's downtown on a busy street so we used the nearest parking garage and walked from there on a hot day. The line there is notoriously slow and it was as usual today. The one staff working, midday on a weekday, did not know what to do with it. So he left the counter unattended while he went for help. The apparent manager took over and was incredulous that was all we got. So he took it from us, and said he'd send it for processing and when a determination of cause was made, we would be notified BY MAIL! Believe me, I will do nothing else. The sender had receipt, he's entitled to recourse for insured value and forcing us to use the most inconvenient office to process is ridiculous. The first office could have and should been allowed to do the same thing with the papers. The main PO wasn't even apologetic in any way. The only staff member in a place with 6 windows for service, did not even know how to do it himself and left everyone waiting while getting a manager.

Beyond frustrated. I had shipped a very old, one of a kind handmade Navajo rug through ebay. The…read moreitem was sent July 28th. According to tracking, a delivery attempt occurred August 1st. About a week later, tracking was still saying the same thing. Attempted delivery August 1st. I contacted the buyer to see if there were any issues with delivery. He said package was delivered Aug 1st. It was left on the ground next to the mailbox and this has been an ongoing issue for him. Due to the cost of this package, a signature was REQUIRED. I paid for this service with the label. Yet, one wasnt collected. Tracking is still in limbo saying attempted delivery Aug 1st. The issue now is that my funds are on hold because this wasnt scanned correctly. I called Aug 13th to see if they could manually scan the item. The supervisor said she could and would do so. It was never done. I called Aug 18 to ask the same thing. Still, nothing has changed. My funds will remain on hold until who knows when because this post office cannot do what should be done correctly the first time. Or second. Or third

While a bit hard to find inside the CU campus (check Google maps for a photo!), the staff was very…read morenice. It's worked by students so you can tell they try their best. Very friendly! Parking is best before the student lot, there are some free visitor spots along the bike path. Didn't buy anything so can't speak to value but convenient. Hannah was very nice and helpful!

This is one of the only 2 actual UPS stores left in Boulder. The others were bought by the We Ship…read morechain that serves several shipping companies, all with additional service fees on top of the base price ship rates of UPS. No courtesy returns now either. There are 2 actual UPS stores on the CU campus so we went to the one with the most access to local residents not affiliated with CU. This one is in the building of the new dining facility for the Williams Village dorms on 30th St. it's a little hard to find and park and their printed hours are not always correct. Call first and verify. When you pull into the dining facility drive, look for the public parking on your right. There are only 5 spaces. Other parking is permit only and it is enforced. It was full today but my husband stayed with the car and I took our package in. The workers was quick and though a free return from a. Implant gave me a receipt. Many students walked to use it as I was leaving so I got lucky on timing. Since UPS reduced its presence in Boulder we do our regular shipping with another similarly priced company and very convenient to our home. Since this product required UPS for free shipping I had no choice. Given that, it is a good though not convenient option for local non-student citizens

Love working with my Boulder IO team. They make my business effective to run and are pleasant,…read moreprofessional, and super helpful. I am able to get much more done with the support of the IO team than I could do on my own. They help me with recurring tasks as well as one-off projects. Can't speak highly enough and would recommend IO to anyone looking for a great middleground between working at home and renting out a whole office suite.

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