I honestly don't think words can fully capture how incredible my experience has been with North Central Family Dentistry, but I'm going to try because they truly deserve it. Through the Thank a Vet program, I was given an opportunity that changed my life--and the entire team went far beyond what anyone could reasonably expect. Over the course of about three and a half months, they didn't just provide dental care... they showed genuine dedication, patience, and respect in a way that I will never forget. From the very first visit, the front desk staff treated me with kindness, professionalism, and a level of care that made me feel seen and valued. Roxanne, Diane, and another wonderful lady whose name I unfortunately never caught always made my appointments easy to schedule and easy to keep up with. That kind of consistency and kindness does not go unnoticed--it made a huge difference for me. My first couple of visits were with Doctor Lonier and Lamiya, who helped with my extractions and fillings. I'll be honest--even as a grown man, I've always been afraid of getting my teeth drilled on. But their level of knowledge, professionalism, and care made the entire process feel manageable and far less stressful than I ever expected. They took something I feared and made it feel easy. Over the last two months of my treatment, I was usually seen by Sehra and Dr. Matt. I want to give a special shoutout to Sehra--thank you for everything. There were times I didn't even have a toothbrush and needed help, and you were there without hesitation. You answered all of my questions, handled my concerns immediately, and always treated me with patience and respect. That meant more than you know. Dr. Matt, thank you for your kindness and support. The amount of time you personally gave me during such a critical time in my life means the world to me. You didn't rush the process--you invested real time and care into making sure everything was done right, especially with my dentures. That level of dedication is rare, and I am truly grateful. What stands out the most is the time and sacrifice this entire team made for me. This wasn't quick or easy work--they spent months making sure I was taken care of the right way. That speaks volumes about who they are and how deeply they support military veterans. Because of all of you, I now have not only the dental care I needed, but also confidence and comfort that I haven't felt in a long time. Thank you to the entire team for everything you've done for me. I will never forget it--and I'll definitely be seeing you again soon. read more

Nice office. Friendly and competent dentist. Nice dental hygienists. My main qualm was that I didn't appreciate getting pressured to get the fluoride cleaning for an extra 30 bucks when getting my dental cleanings. If I say I don't want to pay the extra 30 bucks, don't ask me, "why not?" Isn't it evident that I don't want to pay the extra 30 bucks? Now I have to explain myself?! I just don't see the value of a single higher strength fluoride application, rather than a daily application, as i had already been doing. Also, I would say that the front office billing woman was at times dismissive and rude when I asked about bills. I was happy to pay, but I think it's worthwhile to be friendly to your customers, not sighing and eye-rolling when explaining bills. Also, I'm now having to get bone rebuilt, after a large piece of bone was improperly chipped out when a former dentist there removed a tooth for a dental implant. That's been a costly and frustrating endeavor for me. I'm still in the midst of it. Finally, I think there's a better way to practice, than to nickel and dime people for each dental x-ray. My current dentist gets the X-rays done to accomplish the treatment. I'm not charged for every single X-ray. Anyhow, that was my experience there. Other than those things, I would say it's a nicely appointed office with overall friendly staff, and I do think the primary dentist there is very competent. It's just the little things that matter. read more

Yay for North Central Dentistry. After my last disastrous attempt to get my crown fixed I called back to my dentist in CA to get a recommendation and I ended up at this dentistry. Staff is super friendly and helpful -- Lam was the sweetest with getting me setup. What I like is everyone took a minute to chat with me, and I feel super comfortable getting my work done. Dr Matt was just awesome. After introducing himself, he took some time to get to know me and had a good attitude about himself, I really enjoyed chatting with him. And the fact that they make crowns on site is HUGE! I was able to have everything fixed in hours. And their prices were super reasonable!!! I usually require some extra prep for dental work, again it was a breeze. Got my crown replaced and am happy as can be. I am so happy that I have found my permanent dentist for my family going forward. Good customer service, transparency on how they operate--- thank you Dr Matt! read more

I switched to North Central family dentistry. I am so glad I did my first appointment. I was there an hour and a half. They took a lot of time looking at my teeth, which I really appreciated. It made me feel like they really cared. They did space counts and other stuff that no Dentist has ever done. And took regular x-rays and other pictures. Everybody was nice friendly and would tell you what they're about to do. My cleaning was amazing and I'm excited to have found such a wonderful dentist office. read more

North Central Family Dentistry - This was recommended. I ordered it on Amazon right away. - General Dentistry Near Me - Phoenix, Arizona

Dr Matt and staff are top rated. Very professional. Highly recommended for any dental needs!

Hi! Such an amazing team of woman at this office!! Emily, Julie, Sara and Dr. Holiday have taken such great care of me and my teeth. I couldn't b happier w the care n professionalism. I can be a bit of a baby when getting more intense dentistry done and they handled it all beautifully. My teeth look and feel amazing!! read more

A great team and they make you feel like family appreciate all you do Lennard Pezold read more

Karina is the greatest of all time! She was so kind and educational about how to care for my smile. Thank you!

I have been going to North Central for a few yrs and have always been very pleased. In particular, I had a hygenist who worked with me and gave me many pointers. On a scale of 1 to 10, I'd give her a 10. Unfortunately, she retired....and so did I a few yrs ago. I think the hygenist who saw me this time was a temp. On a scale of 1 to 10, I'd give her a 5. I hope I get a better hygenist next time or I'll be looking for a new dental ofice. That being said, I do have high regards for the dentist and the staff at the front desk. read more

I believe most people don't enjoy going to the dentist. I know I don't like being poked, prodded, drilled... wait. Ok maybe I should take better care of myself. However because I'm a human being I also believe GOOD DENTAL HYGIENE helps ward off other health issues. There are studies that prove this. So, in choosing a dentist make sure you pick an office that is as well run and professional as North Central Family Dentistry. After my appointment today I left not only with a BETTER SMILE but also an enjoyable smile that lasted well after I left. Kind, gentle care. I swear I'm old and I DIDNT FEEL A THING. When the staff and front desk actually care about you being a human being...THAT IS THE DIFFERENCE. THANK YOU. SERIOUSLY. read more

Dr. Jeff and his assistant were AMAZING!! This was hands down the best dentist experience I've ever had. I was extremely nervous and turns out I had no reason! Extremely happy! read more

Wow! This review f reflects the service and workmanship I received from Dr. Matt at North Central Family Dentistry. Initially, I went into the office to have the bonding on my front teeth fixed. An auto generated request to review my experience was sent to me via text. My experience was pleasant but I wasn't happy with the end result of the bonding repair. In LESS than an hour, Dr. Matt's office called me to invite me back into the office. Dr. Matt spent extensive time explaining the procedure and how he intended on fixing it. The result? AMAZING! I was incredibly happy with Dr. Matt's work, patience and professionalism. I highly recommend Dr. Matt and his staff an N. Central Family Dentistry. I am now making him my primary dentist! read more

I LOVE going to the dentist, specifically visiting this office. I am not kidding, lol! I was just there last week. First, you enter a beautiful remodeled office, and will be greeted by Diane and/or Renee! They are both very friendly and kind. They are always doing service with a smile. I love talking with them as I get checked in. My hygienist Mimi has always been absolutely amazing. She has a very gentle approach and does a great job with my cleanings. I can't say enough great things about Dr. Lonier and his amazing work. He has all the state of the art equipment to fit your needs! I had my new crown put on the same day! Need a night guard? He has a cool tool he uses for that too. His skills are top notch and he is meticulous with his work. You will NOT find a better dentist! I plan to come in for many years to come! The supporting staff is also wonderful to work with. Serrah (sp) and, Lamiya (sp), are so nice! Keep up the amazing work! Give them a try, they will take good care of you. Thank you all so much! read more

I was a patient for 5+ years and, while I liked Dr Lonier and the dental techs, the incompetence of the office staff is a deal breaker. Twice I had appointments only to drive down there and they said I did not. I'll never go back. read more

I've lived in the Valley for almost two years, and was still seeing a dental team back home in another state when I would go to visit. After not travelling for a while due to the pandemic, I decided it was finally time to commit to finding doctors here so I could keep up with regular maintenance regardless of what's happening. Looking at the other Yelp reviews, I chose to check out Dr. Matt Lonier and North Central Family Dentistry, and I could not be happier with this decision! The office is clean, warm, inviting, and very up-to-date with tech! Signing in as a first-time patient was made seamless with an IPad. I didn't wait long at all either time for my appointment. While in the waiting room, I overheard the receptionist contacting interested parties with newly-available times based on cancellations. They run a really efficient ship here, and respect your time! For the exam, all x-rays are done right there in the chair! You are able to see the imaging of your teeth on a screen right in front of you, as well as any notes/tracking they take. It's cool to see everything up close! Olivia performed my cleaning, and was warm, gentle, and detail-oriented the entire time. They have these cool headpieces with the lights so that you don't feel like you are burning/wincing under a bright light the entire time. She was very thorough and attentive, but it was also a really painless/gentle experience. Dr. Matt noticed some erosion on my back molars due to clenching/acid reflux, and came up with an extremely reasonable treatment plan (not too expensive at all!) to help protect my teeth and ensure no further damage. I went back today. He was extremely gentle with the nerve blockers, even talking me through all steps of the procedure and when to breathe, focus on something, or squeeze the stress tooth if needed, as I had shared I was nervous and hadn't ever had fillings or any oral shots before. The entire process was very, very easy due to how attentive he was. Without a doubt, this is the best dental office I have ever been to between several cities and states, and I'm so happy to be under their care! It's a gem! read more

Dr. Matt, Lamiya and the whole staff are great! I actually look forward to going to the dentist and recommend them to all my family and friends. read more

Dr. Matt and his team are fantastic! Every member of the staff is so friendly and professional. I just completed Invisalign and couldn't be happier with the results. Beyond that, the front desk staff are always helpful and pleasant, and the hygienists are amazing! Every visit is painless and easy. I recommend this practice to all of my friends and family. By far the best dental office I've ever been to! read more

So I had my first dental cleaning today with Erin the hygienist and she was really helpful & friendly. she did a great job & yet was very gentle while cleaning my teeth Dr. Matt is a wonderful dentist & I would highly recommend him! his entire staff are a great crew of very friendly, helpful ladies. I don't think there's any better dental team that I've run across in the Phoenix area. read more

Erin and Dr Matt are the best! My entire family goes here now, from the third grader up through grandma. Every single person in this office is unwaveringly professional, kind, and extremely competent. I couldn't be happier we finally found a dentist and staff that we really love! read more

If you are looking for a dentist and office staff who are absolutely wonderful, this is the place to go. From the time you walk in the door until the time you leave, you feel like you are really taken care of and appreciated. The waiting area is very classy, warm and inviting. Renee is the receptionist. Mimi is the hygienist and is absolutely fabulous. She is very personable and efficient. Dr. Matt, as I call him, is the kind of dentist who doesn't push product or services on you that you don't need. Luckily, I have not needed anything in the way of major issues taken care of, but the things I have had done were done well and painlessly. read more

North Central Family Dentistry - Heaven in a dentist's office - General Dentistry Near Me - Phoenix, Arizona

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Renee is very unprofessional and extremely rude. I have been going to this office for two years now. I had an amazing experience for my first year here. Olivia was my dental hygienist and she is absolutely spectacular. She went above and beyond for me and consistently delivered exceptional customer service. She left several months ago, but they were unable to tell me where she went so I could not follow her. I decided to continue with this office since I had such a great experience. I am now uncertain that this was a good decision. Renee, the front desk lady is consistently rude and always has an attitude. This has been the case since I very first went to this office, but I gave her the benefit of the doubt, however each time she showed me that this was a mistake. I called yesterday to schedule an appointment for my boyfriend and they had a last minute opening for this afternoon. After scheduling, Renee called and left me a voicemail stating that she could not verify his coverage, she suggested I reach out to his insurance company but also stated that if I did not call back the appointment would be cancelled. This was very inconvenient as I was working and could not step away to call her, but since she made it so urgent I was able to get my boss to let me call her back. I told her that I would reach out to the insurance first thing in the morning and try to get it squared away before the appointment. I was on the phone all day (in between my normal work duties) and was unable to get the issue fixed. I called her immediately after finding out that there was no way to use his insurance for the appointment today, this was two hours before the scheduled appointment. She responded in a very harsh/rude tone "Well it's a little late to be letting us know". I stated that I was trying to get his coverage figured out, to which she replied "Well you could of let me know this morning around 9am. I won't be able to fill this appointment now." I advised her that I did the best I could and I only just found out nothing could be done. She then tried to rush me off the phone in a very flippant manner and I had to cut her off right as she was about to hang up because I wanted to reschedule the appointment (which she never offered). She then stated that she wasn't sure about scheduling with me until I had the insurance information since I didn't have it for today. I advised her that I DO have the information and the information I provided her yesterday is accurate, I just didn't know that the insurance was not active until 12/1. She sighed and replied "the next available appointment is January 10th", I told her I'd take it and she then rushed me off of the phone again. Her attitude was extremely uncalled for and incredibly unprofessional. She has only gotten more and more rude since I first became a patient. Please hire someone new! read more

Erin, the Hygienist was amazing! She definitely takes her time and is very thorough with her cleanings. Dr. Matt is also great! He addressed my concerns and provided me a plan on what I am wanting my smile to look like. Can't wait to come back. read more

10/10 restored my faith in dentistry. After having terrible experiences with Comfort Dental and other offices, I read reviews of North Central Family Dentistry and decided to try it. Mimi, my hygienist is the most wonderful, sweet human and makes sure I am comfortable during the cleaning process. Dr. Matt is also a wonderful dentist and takes his time with all of his patients. I can't recommend North Central Family Dentistry high enough. read more

Such a great experience. Found this dentist office online and I am so happy that I did! The office is very clean and they were taking every precaution because of Covid. Erin was so wonderful and friendly! Dr. Matt was also great! This was by far the best dental experience I've ever had and I can't wait to go back in 6 months! FINALLY FOUND MY GO TO DENTIST OFFICE! read more

After my previous dentist to whom I have gone for many years retired, finding a new dentist was a daunting task for me. But thanks to the very positive reviews I read, North Central Family Dentistry became my choice. The friendliness and caring I had read about in the reviews immediately became apparent from the initial phone call I made to ask for an appointment. The dental visit itself was a remarkable experience - I had never before been so at ease and relaxed during a dental visit, thanks to the friendliness of everyone in the clinic, from the reception desk to the actual dental procedure room. My hygienist Mimi was phenomenal, engaging me in pleasant conversation and explaining to me in very understandable detail each procedure and the status of my teeth and previous dental work, all the while encouraging me to continue the proper dental care routines I had been practicing. She performed an excellent and thorough tooth cleaning procedure and periodontal examination before Dr. Matt came in to give me a further examination and to present to me some suggestions for future dental visits, based on the x-ray records and dental/periodontal examination. The rates for services are very reasonable as well - a very important consideration for me, as I currently pay out of pocket. His office uses state-of-the-art equipment and his professional demeanor and knowledge, as well as that of his staff, makes me very confident that when I come for future visits, I will do so with none of the apprehension that has normally accompanied me to dental visits in the past. read more

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Admittedly, I am a coward as it pertains to dental treatment. I am ashamed to say I neglected my dental health for many years. I knew I badly needed my teeth cleaned and other dental services. I finally pulled my courage together, and upon a referral from a friend at work, I chose North Central Family Dentistry. Mimi, the dental hygienist did a wonderful job cleaning my teeth. She was thorough and gentle and provided me with good information to stay ahead of my dental hygiene. A week later, Dr. Matt went to work and fixed the chip on my front tooth, took care of a filling on another and did a great job on a crown. No up sale here, I needed this work to be done and all of the work was completed in just a couple of hours. I am so embarrassed I waited so long. Thank you North Central Family Dentistry. read more

Love these people! Dr. Matt and his team treat me like a million dollars. And if you are ready for a teeth cleaning, Mimi will make you feel as comfortable as being in your recliner at home! read more

Your search for the perfect dentist is over! This place is amazing! The entire staff was so nice and welcoming, plus after my cleaning it feels like I have brand new teeth! Do yourself a favor and book your appointment now. :) read more

Working with Dr. Lonier and his Dental Assistant Erin has been a truly enjoyable experience. I suffer from some dental fears but I am always put at ease by Dr. Lonier and his staff. In between the dental work - we always have great conversations often involving pop culture! My entire family (mom, daughter and myself) use Dr. Lonier as our primary physician and when asked for the name of my dentist, I always offer up Dr. Lonier's name. Conveniently located and great service and care - I would definitely make an appointment with this Dr. Lonier if you are looking for a new dentist. read more

Dr. Lonier is excellent and did an incredible job on a crown. I was able to get the new crown and a filling done all during one appointment. The crown is looks amazing and feels great! The staff are so welcoming and kind - truly great care all around. read more

The dentist and his staff made me feel extremely comfortable, which has never happened with a dentist's office before. The office was fairly easy to find, and their pricing for those without insurance is bearable enough for me to come back. Of course the price is hefty when you're paying out of pocket so there's not much you can do there. read more

After being with my former dentist for 25 years (!), I decided to make the switch to one that is closer to home. A friend recommended NCFM and I took my son there for our first appointment recently. I was very impressed by the friendly staff and ease of getting an appointment. The office was clean and Dr. Matt was a knowledgeable and thorough dentist. I'm actually looking forward to my next appointment! read more

I highly recommend North Central Family Dentistry. The staff is very friendly and welcoming. Mimi is the best dental hygienist that I have ever met and Dr Lonier is also great and very professional. read more

My first visit to North Central Family Dentistry was today and I am so happy I decided to change dentists. No one in the office tried to up-sell me on things like Invisalign, veneers, teeth whitening, or fancy laser treatments. My previous dentist office, that I had been with for many years, seemed to turn into a high pressure sales office and it started to feel like I was at a car lot. The staff here is as good as it gets- Renee at the front desk was very welcoming and took care of my insurance and paperwork promptly, Mimi was one of the best hygienists I've ever had, and Dr. Matt was honest, straightforward and very kind. I will be bringing my entire family here. One of the deciding factors for coming to this office (besides all of the good reviews here on Yelp) was the fact that Dr. Matt and his staff volunteered their services at HopeFest Phoenix. They gave free dental care to those who could not afford it. Good people who do great work. read more

Look no further for your dental home in Central Phoenix. It's a beautiful state of the art office with all the latest dental technology. The staff is amazing. They make you feel right at home and Dr. Lonier I must say is the best dentist ever! He has a wonderful bedside manor, very thorough And truly cares about his patients. I will refer all my friends and family to this wonderful office. read more

I have had fantastic experiences each time at North Central Family Dentistry. Beautiful office, professional staff, and Matt is attentive and knowledgeable. I will be making this my permanent choice for dental needs in Phoenix. read more

Dr Lonier and his staff are the most friendly, competent, efficient, and customer focused dental groups I've ever dealt with. I have been one of their patients for years. My whole family uses their services. Highly recommend!! read more

Had my first visit to North Central Family Dentistry this week. Really positive experience (not easy to say about a dentist visit). I have pretty good teeth so I don't go every year like I should so I'm always nervous about going, even for a cleaning like this time. Mimi cleaned my teeth and could not have been nicer!! Went quickly and she did a great job. They used a newer x-ray machine that let me see my X-rays on a monitor right in front of me (no films that needed to be processed) and I never had to leave the chair. Dr Matt came to check me out after I had my teeth cleaned. He had already seen my X-rays so was ready and didn't waste time, which I appreciate. He was friendly but efficient and he and Mimi spoke for two seconds about a couple spots that she wanted him to check out. He was thorough and confident (really dislike when a dentist or doctor is unsure...) and said everything was all good. I love when one person says she is concerned but then the other confirms that it's not a problem. Makes me feel like they are trying to do a good job and not just hustle me out or squeeze me for a procedure I don't need. They were really friendly, nice and efficient. Also the office was nicely decorated - not sterile and cold. You know you're there when you see the big wrought iron gate at the door. All around good experience. No complaints. Nice and thorough staff!! Recommend! read more

Dr. Matt is as good as they come. I have had issues with every dentist managing pain dating back to childhood and as a result of that dental anxiety has been a real issue. Dr. Matt and his staff makes the entire process pain free. They have invested in real quality equipment and it makes a huge difference. Dr. Matt also takes the time to explain to you in layman's terms why they are doing what they are doing. My father, mother and siblings are all patients and I'd recommend them to anyone. Also Mimi is a sweetheart and makes cleanings pain-free. I HATE cleanings when the hygienist constantly stabs your gums- doesn't happen with her. read more

I am not the type of person to typically write a review but this dental office truly warrants the extra effort on my part. After a bad experience I spent 10 years avoiding the dentist. You can imagine the amount of work that I needed after that hiatus. I don't think I have ever met a friendlier, nicer group of people. And at a dentists office no less. The entire staff from the receptionist, the hygienist and assistants to the dentist himself... All AMAZING!! And even better yet they aren't trying to make you get extra work done that you really don't need. The beautiful office is just added perk! Everyone at this office truly cares about the patients and even makes the extra effort to fit you in should a dental emergency come up. I can't say enough good things about this office!! read more