This was the most professional funeral service Ive ever attended. Everything was beyond…read moreexceptional from the time the mortician picked up the body from hospice to the entombment. Their keen sense to detail was unbelievable. The best funeral service provider in Lake County!!!! So grateful to them for providing a service at superb performance!!!

I would give a zero if I could. I ordered flowers on Friday and it said they would be delivered…read moretoday, the 20th before the funeral. No flowers arrived and no one called to say why. I had to call for them to tell me they didn't have any flowers to make it!! $120 they were planning to keep!! They haven't send any refund, an apology-NOTHING!! The service was awful and embarrassing. RUN BEFORE YOU GET SUCKED IN!!

It always seems strange to review a business that I definitely do not want to be customer of, but…read morefeel the need to say something about them. A close friend of me and The Doctor's had his dad's memorial here. Marsh Funeral Home itself looks more like a home or restaurant than a place to honor your loved ones passing. Not sure why, but guessing it was due to seeing the gazebo and the fact that is a wood frame building. There is a nice sized parking lot and what looked to be accessible street parking. On initial glance the overall appearance was one of decent looking, clean facility. We got there 30 minutes before the service and saw a separate room set up with food, drinks and coffee for the attendees. The Doctor and I stopped in to get a drink of water and to hang out, but we were unaware that the start time had been moved up 30 minutes. A gentleman with the home saw us in the room and kindly let us know that the service was starting. He was also the initial speaker, calling folks up to speak about our friend's dad. The room was set up nicely, but I will say this is the first time I have seen standing party table in a room. Because the family is Irish Catholic, my first thought was adult beverages were being serve...HAHAHAHAHA! But no, they were not. Guess they had the tables for people to stand around as there was no food or drink allowed in the room. The room was pretty big, guessing it could seat 200 without the tables being in there. The video montage was nice but wasn't sure if that was something the home did or the family, but it looked good all the same. There was a nice speaker and PA system in the room, although some folks did not use the mic, but we could still here them. Marsh also allows you to bring in your own AV equipment. There was a small monitor in the room set up for refreshments with a video on it. I assumed that it was theirs, but after the service, one of the family members came and disconnected it and took it to his car. The bathroom was old, but very clean. That gave away the age of the place, but it looked like was maintained, just needs to be update a bit. Not completely sure what the gazebo is used for, maybe events happen there when the weather is nice.

The staff was very conscientious and kind. They shared information about services and products…read moreavailable without being pushy or making us feel guilt. They gave us time and space to make difficult decisions.

There is nothing good to say about the service at Northshore. Trying to get in touch with someone…read moreis nearly impossible. If my family was not buried there it would be last on my list. Think twice before doing business there.

If it wasn't for the fact that my mom wanted to be next to her deceased husband I would never have…read moreenvisioned or thought about how much trouble I would have with the staff and with getting arrangements done. The office staff is horrible. They are non-dedicated uncaring staff. There is no customer service no one knows anything about your account and they tell you to call phone numbers where no one returns your phone calls ever. Then they send you more bills and statements but no one knows where your checks went to or what the address is of where the checks go to. Please think twice about this place unless you are in the same boat as I was in with my mom's wishes. I have never had such awful service. Then they send you to a phone number answered by someone in Jamaica whom the reps speak broken English and very difficult to understand what they are saying and then they give you more phone numbers to call of which no one knows the answers. They are under staffed. There is never a manager on staff and I have yet to see any office workers that you don't have to make a personal appointment with. Think twice before you call them.

Professional, kind and compassionate. They have been serving the community for a few generations…read morenow and the quality shows. Thank you for your care and consideration.

Would recommend for a date great date spot me and my boyfriend loved it yayyyyyyyyyyread more

Date of visit: October 21, 2022…read more I came to visit Peterson & Patch as that was where the funeral service for the family member of one of my employee's was being held. The facility, while a bit small, is very impressive as it is an old house built for a judge back in the 1800s. Because it's smaller, it's very cozy, so not ideal for a large-scale event, but if you are looking for a more intimate setting, Peterson & Patch is ideal. This service had a room set up for the eulogy service and a separate room where pictures were rotating on a slide show as well as a back room where coffee and/or snacks can be served. Hand sanitizer and tissue are readily available throughout the rooms of the funeral home. With a large number of out-of-state family unable to attend the service in person, staff had a livestream set up which I thought was a nice touch.

Very nice and efficient service in this difficult time. The director accommodated our family and…read morefriends as requested.

Low review for failing to plow and de-ice the sidewalks along Western and Vine. If you're trying to…read moredrum-up new business by having people fall to their death, that's unethical and uncool. Fairly simple task, no excuse. Even if it's the city's job, you need to make sure it happens before carloads of octogenarians slide in to say their last goodbyes.

From the owner: Serving the families of Lake Forest and the surrounding communities since 1889…read more Wenban Funeral Home is the oldest continuously operating business in Lake Forest. Wenban Funeral Home serves all faiths and will facilitate both traditional and alternative service options. The experienced staff can assist with veterans and Social Security death benefits, funeral preplanning and funding and non-funded planning. Casket and cremation options are available.