Avon Eye Design has messed up my prescriptions 3x now!…read more My fault ... I keep going there!! I do like the dr. On the Avon Eye Design website it says they have been awarded the top optometry practice in Avon for 2015-2024. Their web site says this award is verified at Opencare.com. I went to Opencare.com. It looks to be a dentistry web site? .... strange! The First mistake they made was with my eye glass prescription We worked it out. Second mistake, I ordered contacts from them, I ordered a full years worth of 2 month contacts. They told me my order was in & so I went to pick it up. Later I found they only gave me "half" of my full 1 year contact order. i didn't catch their mistake until a week later. I called Avon Eye Design & they said I could come back in to get the other half of my order! (that I had already paid for) They had my full order there & No one had callex to let me know they had the rest of my order. No apology, no explanation was given. I asked! Today was strike #3! I went in to get a prescription for 1-day Acuvue Oasys contacts After 2 mistakes, I no longer order anything directly from Avon Eye Design. I now get all my prescriptions in writing & I go someplace else. I always ask for my prescriptions in writing. Often, I need to ask for it several times & then, I am told that I need to stay & wait for the dr to be available ... again ...to get my prescription in writing. Upon leaving today, I immediately took the contact prescription to COSCO, to purchase it, the COSCO sales person said the contact prescription from Avon Eye Design could not be ordered because the prescription as written was wrong. I immediately called Avon Eye Design from Cosco trting to quickly have them fix their prescription & fax it to Cosco. I put the Cosco sales lady on the phone with Avon Eye Design to explain the problem. The Avon Eye Design lady would not interrupt the Dr to fix their mistake for me quickly. She said I would have to wait for the Dr to be out of his appointments. I had waited an hour to get a Cosco sales lady! so... i drover back to Avon Design in to get a new (accurate) written contact prescription. When I got to Avon Eye Design, I was told the computers "auto settings" had made the numbers mistake ... not the Dr. Again. No apology. I won't go to Avon Eye Design again. 3 strikes .... your out!.

Dr. Novak was very thorough and easy to talk to his staff was very welcoming and easy to work with…read moreI would definitely recommend. Very honest and trustworthy.

I barely write reviews, but this firm deserves a bad one This firm is very bad. The doctor just…read moredoing his job. He's careless about his clients and the staff are horrible. My glasses stayed there for two months without even a single call to let me know that my glasses were ready and finally when I went to pick it up, has nothing to do with my vision. I don't know what was he thinking when he was measuring my vision. Never go there again.

Dr. Oberg is an amassing doctor and he know exactly what to do with children. My 9 year old…read moredaughter was very hesitant to go to an eye doctor. Once she met Dr. O they instantly created a comforting relationship and he made it fun for her, even the drops. She really enjoyed the experiences. IF your looking for an incredible doctor with extremely pleasant, and profession staff who treats you like family look no further. I will refer everyone I know to go to Avon Vision Centre in Avon!!

I highly recommend Dr. Good and Avon Lake Eye Care. I've been coming here for about 4 years since…read moreswitching from Avon Eye Design. They're located in a small office close to my house. It's very clean and organized and they make good use of the space they have. Dr. Good is very personable and thorough with his exams and his staff is super friendly and accommodating! They have a vast variety of glasses frames on display, so you shouldn't have a problem finding something you like. They do offer a nice selection of Oakley frames if you want to be fancy. Prescription sunglasses are available as well. Their website is great! You can check your account statements and prescriptions, and schedule appointments too. You can also order your contacts through the website and it lists all the prices so you can comparison shop if you wish. You can setup email and text appointment reminders which I find very helpful. Come check out Dr. Good and his staff and Avon Lake Eye Care and SEE for yourself! You'll be happy you did.

Dr Good is awesome!! I've been wearing ill fitting contacts…read morefor years now because my last eye doctor couldn't find the right fit!!! Dr Good not only found the right pair for me, but I see better now than I have for years!!! The staff is super friendly and gets you going with your appointment right away. Thank you and I'm so thankful to have found a great new eye doctor.

Well Eye Candy Optical exceeded my expectations. The purpose for my visit was to see how large…read moretheir Cartier selection was. After a long drive from Canton, Ohio I found this location adjacent to Crocker Park. This area and the people shopping reminded me of an area in Orange County, California that I use to live in. Great Shopping, well dressed shoppers and exclusive findings. Well, that's what I experienced when I walked in Eye Candy and my mouth started drooling as the merchandise was sweet. Now the store isn't that spacious, but trust me you will instantly see glasses that you have never seen. To start I was warmly welcomed by two well dressed ladies, both wearing amazing glasses that just made their aesthetic pop. Then I saw whom I believed was a physician leaving with awesome glasses that gave character and pizzazz. I scoped out the pair of Cartier glasses that had my interest but decided to purchase a pair of Erker frames. Finally , I have another pair of frames for one of my outfits but, this time a pair that truly fits my face and pupillary distance. Thank you so much Francine for your human kindness and your professionalism. Now, here's what made this establishment exceptional. After being measured, I walked out with my single vision frames completed in approximately 15 minutes. I've never had that happen to me and in today's environment most optical location have eliminated their lab. So, if you want temptation, go here. If you want service, go here. If you want an overall amazing experience, go here. Shout out to you Francine. I'll be back for the Cartier glasses. I'm just undecided on silver or gold. See Ya.

I have a very difficult prescription, and it's always been a challenge for providers to get my…read morelenses right. Amanda and Steve at Eye Candy were incredible. They were confident their Zeiss lab -- in Kentucky or Germany -- could handle it, and they were absolutely right. I chose a pair of fantastic blue frames that really complement my face and style. For years my lenses have been thick, but Eye Candy was able to use 1.74 glass lenses that are the thinnest I've ever had. They took a bit longer since they were made in Germany, but the first-time quality was perfect. I'm over the moon with my new glasses. Outstanding service, expertise, and results. Highly recommend Eye Candy!

I have been going there for two years now and I am impressed how nice everyone is. Dr. McNamara is…read morevery thorough, listens well, and is very kind. I am especially impressed with Kelly who helps with glasses selection. My lenses weren't working where I needed them to and she made sure I was comfortable and they did everything possible to make them right for me. They were terrific! I definitely recommend them and their service is top notch!

North Coast is great for yearly eye exams. Very up to date equipment. There are several locations…read more I've used the Amherst office. Also, I had an issue needing a small surgery and they made an excellent referral. And they respond quickly to emergency needs.

I had a fantastic appointment! I was attempting to get contacts for the 2nd time. The first time…read morewas quite awful since i couldn't really see with them and just defaulted to glasses. They were very helpful in making sure I got the right prescription and even gave me some tips to keep my eyes healthy. They are remodeling so the place was a bit cramped but look forward to seeing the new office at my next appointment

I had an eye emergency and the Cleveland Eye Clinic was the only office that could get me in for a…read moresame day appointment. Dr. Davis was wonderful. She addressed my problem promptly. My long term doctor is Dr. Kosmidis. He is fabulous. He sees you as a whole person, not a number. His assistant, Ms. Morrison, is equally fantastic. I left a Saturday morning voicemail for a refill, fully expecting it to be processed on Tuesday or Wednesday, as Monday was a holiday. Ms. Morrison had it filled by Saturday afternoon! This is quite possibly the best medical team I've ever had.

I used to love coming here. My last appointment was canceled by Americas Best and rescheduled. I…read morewent to my rescheduled appointment and was told there'd be an hour wait for a virtual appointment, not even a doctor. 30 minutes into my wait they told me I need to reschedule because they are so behind. Not good!

I hope this is not the best that American can do!! Began process of two new glasses in June 2023…read more Finally receieved correct glasses at end of August 2023. Bad eye exam, redo....wait 2 weeks again. No txt or call that glasses are in!!! Glasses are now WRONG COLOR. Staff at front entrance obviously never wanted to be there. Not happy to be asked to do multiple tasks, but greeting customers with a welcome attitude should be #1 job. Dr seems bored, almost uninterested in doing a good job.. Pre-exam staff is not trained well at all. Avoid this place like the plaque and find another center to provide a great experience and great glasses in a short timely manner, with a smile!!!

Very thorough eye examination explaining my eye health and my prescription for my lenses and…read moreglasses.

I brought the wrong insurance card. The receptionist was patient and helpful to get the correct…read moreinformation.

Dr. Good and his staff are the best. I fly all the way from CA to Avon Lake to see Dr. Good!read more

Since they started using the answering service it's next to impossible to get in touch with anyone…read more I have made 5 calls in the last week trying to get a follow up appt. I was disconnected three times and apparently no one knew the office was closed this week. I wasted a trip there trying to talk to a live person. The decision to use this service was a big mistake.

Great experience with Dr. Pham in Avon, Ohio. The office staff is always friendly and helpful…read moreduring the visits. I would recommend to any family looking for an eye doctor in the area!

I was previously a patient of Dr. Pham's until I moved out of town. I am back in town this weekend…read moreand accidentally left my bag containing my daily contact lenses at home. I called Dr. Pham's office to see if they would either give me a sample size of lenses or allow me to purchase a small order of my lenses. The receptionist said that with a copy of my current prescription, they could help me out. When I called to confirm they had received the Rx from my current doctor, I was told Dr. Pham was refusing to do anything for me because I wasn't planning to order a full supply of lenses directly from their office. I then went in to pick up the prescription they were faxed so I could take it down the street to another office who was willing to be more than helpful, and they told me the prescription was on his computer and he wasn't in the office. Coincidence? For a local, "family" practice, I would expect kinder and more understanding service. I literally needed 2 pairs of daily lenses and you know there are a million samples they were given for free in the back office. If you're looking for a doctor who won't waste his time helping others and is planning to hold your prescription hostage, this is definitely the doctor for you.