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    North Country Associates

    1.0 (2 reviews)

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    7 months ago

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    2 years ago

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    Marshwood Center

    Marshwood Center

    1.7(6 reviews)
    2.9 mi

    I wish I read the reviews before my 62yr old mom was sent here for rehab after heart issues. They…read moreleft her destitute without proper evaluation! Unnecessary testing was done when she was still on medications which made her drowsy on top of not being able to sleep at night because of a very loud roommate. ((Might I add, she was there for recovery, not to be tested/treated for dementia!!!) Dr Doane's ( assistant, he didn't even perform this test himself) determined she had dementia, couldn't live on her own anymore and was a hazard on the road, before any further testing was done he actually had her license pulled! 3 days later the nurse practitioner and her primary care physician said there was no sign of memory issues... She was fine and testing while vulnerable/recovering was incomprehensible!!! Now, she has to appeal to the state and take a road test. In the meantime, living on her own, they sent her home with no way to get to her appointment's or even get food. When they discharged her, we also noticed they gave us the wrong records and we have all the health and lifetime info of another person! Even that this person's husband is a child molester & she weighs 274lbs? Doreen, the very smug discharge nurse, was the least helpful and seemed all but upset to deliver the aweful news of how difficult getting my mom's license back would be with a smile on her face! Just Google reviews of Marshwood, they've actually made it to the news for so many complaints, and borderline being shut down. We will also be filing a complaint through the state and insurance.

    Marshwood is a place for rehabilitation in Lewiston, Maine! The staff is always kind and…read moreconsiderate willing to help or direct in any way. As for the patients who are at marshwood of those I have visited, they always are pleased with the care and always seem to be happy. Appreciate places such as this that care for those who need the care.

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    Marshwood Center
    Marshwood Center
    Marshwood Center

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    Inn At Village Square

    Inn At Village Square

    5.0(1 review)
    30.5 mi

    My mother was a resident at the Inn at Village Square during the past two years, and we had a…read morewonderfully positive experience. The caring and professionalism extend throughout every aspect of the community. The staff readily identified health concerns and sought to remedy them by referencing patient history and reaching out to doctor. They offered a full calendar of activities each week, as well as 'pop-up' events like ice cream socials. Whenever I visited, there were always residents outside (weather permitting) enjoying the sunshine, getting some exercise, and being social with each other. During the last challenging six months of the coronavirus, my mother frequently voiced how safe and cared for she felt as everyone at the Inn scrupulously adhered to guidelines in order to protect residents. My family and I appreciate their commitment to building community, their collaboration with family, and their dedication to the health and welfare of the residents.

    From the owner: The Inn at Village Square, located in a quiet country like setting in the picturesque town of…read moreGorham, Maine, has been providing Assisted Living services since 1999. The Inn, licensed for 37 residents, allows seniors 62 and older, who find it difficult to continue to live unassisted in their own residence, to continue to enjoy their independence in the comfort of a safe, secure, and friendly environment. At the Inn at Village Square each resident receives assistance with their personal care needs provided by experienced, qualified and caring staff, 24 hours a day. Our goal is to provide the highest quality of assisted living services in a nurturing environment designed to enhance quality of life, respect personal dignity, and to provide peace of mind to each resident as well as to their respective family. The Inn at Village Square serves residents of all financial abilities and welcomes those paying privately or receiving MaineCare...

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    Inn At Village Square
    Inn At Village Square
    Inn At Village Square - Christmas Party at the Village Square.

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    Christmas Party at the Village Square.

    Coastal Manor

    Coastal Manor

    3.0(3 reviews)
    20.2 mi

    My beloved grandfather was a resident here for the past 6 months and he received exceptional care…read moreand support from staff. He felt loved and cared for and he loved them in return. I worked in 2 skilled / nursing facilities in this state for 4 years very recently. I not only personally but professionally know good and bad facilities. This is a good facility. It is on the smaller side but has more of a homey vibe to it than many other facilities. It also seemed to be conducive to staff being able to spend more time with residents and really build good, trusting relationships with them. He was in a 3 person room and it was managed well so that everyone had as much privacy as possible and were treated with respect. My grandfather just passed away at this facility this past week and my mother and I were with him. The outpouring of love and kindness that we received from staff, and that was also given to him in his final day just proved all the more that he spent his final months in the best place he could have been. There are literal angels working here. I can't say enough good about Coastal Manor, but thank you for taking such good care of one of the most important men in my life.

    If I could give 0 stars, I would. Let me explain... My grandfather who was put on hospice, was put…read morein a room with 2 other men, and absolutely no privacy. The room was completely open & the tiny curtain that was there didn't cover anything and wasn't used to separate the patients. Our first interaction was walking into the room and the room mate on the commode in FRONT of my grandfather. The second interaction was a staff member giving my grandfather meds, I asked what medications they were because he's on hospice and there was a lot of pills. It took the staff member 20 minutes to see what the meds were and couldn't pronounce 1 of them. My grandfather could not swallow and was choking on pills, water, food, etc.; the staff member was forcing the pills into his mouth and I had to step in and tell her no more medications and told my grandfather to spit the pills out. There was also no railings on the bed & every day when we went to visit, my grandfather was falling out of the bed. He was dependent, with no mobility so he could not reposition himself. As a family, we requested that another hospice agency come in and take over his care and to be moved to another facility. The hospice nurse talked to the other facility & agency, and told them he was "eating and drinking fine and doing good". Complete lie. The man couldn't swallow anything and was uncomfortable, in pain & having absent seizures (if they paid attention, that would've been noticed). The nurses at coastal manor were extremely rude to me, when calling to check on him and when asking questions about his care. At one point, they pretty much called me dumb and told me "I didn't know what I was talking about". I don't claim to know everything, however I do work in healthcare and this is my third grandparent to go on hospice and pass. I know the logistics of the process and steps that need to be taken. The hospice agency and this facility did nothing, but cause more distress to my grandfather. We finally made the decision to send him to the hospital, to get another hospice agency to assess him. The assistant director of nursing, care manager & hospice nurse, threatened us by saying "your grandfather won't be admit to the hospital. Your grandfather won't be admitted or accepted to other hospice facility. He'll be sent further away up north". NONE of this happened. He was admitted to the hospital and accepted to the other hospice facility. Where he got the correct medications, was able to be comfortable and pain free, and eventually passed with dignity. They did not send his belongings to the hospital with him. When the family went to pick up the belongings, they didn't know what patient we were talking about. Family had to go into the basement and look for the belongings, where there was hundreds of boxes of patient belongings. We find the belongings and look to see if that's everything, nope. The one thing we wanted, wasn't there. A photo frame that had a picture of our grandmother. We ask where it is and told "I don't know. You can look in his old room". The picture was on someone else's night stand (not where we had put it prior). This is not a place you send a person you love and care about. The staff do not care about the patients, it's not a good environment for patients. The place is gross and has so many problems. We also overheard a staff member say "I hate this job." As well as multiple staff members going out for cigarettes and going straight to patient care, without washing their hands. There was also trash bags in the hallway and just a dingy environment.

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    Coastal Manor
    Coastal Manor
    Coastal Manor

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    North Country Associates - retirement_homes - Updated July 2026

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