Known them for 20 years. The very highest standards of honesty & integrity! They care about their…read moreemployees & customers!

From the owner: We help people with credit problems (bankruptcy, slow, no or bad credit) to obtain reliable…read moretransportation and a car loan at affordable terms. Most car dealerships are not prepared to deal with the credit-challenged, but that's our specialty; it's all we do. We treat our customers with the respect they deserve, and we finance anyone. No matter what type of credit problem you may have, we've seen it before. Over the past 18 years we've helped over 10,000 people in northern New Hampshire and Vermont get the car, minivan or SUV they want. No other dealer or vehicle finance company in our region has done more in this respect than White Mountain Auto Broker. We can help you! The "White Mountain Auto Advantage" also includes * Low down payments * No credit checks * 12-month, 24,000-mile warranty (no extra charge) * Loan payoff normally within a year and a half * Four convenient locations in northern New Hampshire and Vermont to serve you. Visit us at www.whitemtauto.com.

I'm not from the area, but I am living in VT for 6 months doing travel contract-type work. I…read morevisited this morning for an oil change, and service was great! The staff was friendly and my car was returned quite quickly. Scheduling was also very easy via phone call, and I was able to get in within the week during a busy season. Thank you, Victory Lane!

I was in a serious jam--my wheel bearing suddenly went while I was up on the mountain where I live,…read morewith no friends or family around, no taxis, and no Ubers. I was completely stuck. I searched online for help and by some stroke of luck, I found Victory Lane Auto. From the moment I called, I knew I was in good hands. The husband and wife team who run the shop went above and beyond for me. Not only did they fit me in and fix the issue the same day, but they also personally gave me a ride home after I dropped off the van--and then picked me back up when it was done. Who does that these days? The work was solid, the service was fast, and the kindness they showed me meant more than I can say. It's rare to find people like this anymore. Honest, caring, and committed to doing right by their customers. Thank you again from the bottom of my heart. If you're looking for a mechanic in Vermont, look no further than Victory Lane. They're the real deal. https://www.victorylanevt.com

We were traveling through the area and our truck needed an oil change. Berlin City was very…read moreconvenient but we were leery due to all the negative reviews. I'm glad we decided to give them a try. Our appointment was scheduled for the same day we called and everything went smoothly. The shop employees were polite and efficient. We walked around the car lots while we were waiting. A salesman (I don't remember his name) approached and was very helpful even after we told him that we were from Ohio and definitely wouldn't be purchasing a new vehicle in New Hampshire. We were just looking for future reference. Overall, it was a positive experience and we would purchase a vehicle from them if we lived in the area.

The past 12 years or so I have been buying from Berlin City. I have had my vehicle service at…read moreBerlin City. The last time they replaced the fuel filters they tightened the filter so tight that it could not be removed without damaging it. The repair cost over $1,300. I sent a message to Berlin City that they should pay for the repair since the caused it. It was repaired and replaced at Orange Coast Chrysler Dodge in Costa Mesa, CA. They did a great job. Berlin city never contacted me to say whether they would pay for it or not. This service is unacceptable and we will not be any vehicles from Berlin City in the future. I teach a class on customer service. Berlin City will be included in our case studies. "What not to do."

I seriously regret buying my vehicle from this dealership…read more Within just a few weeks of driving it off the lot, the check engine light came on. Shortly after that, the battery light started flashing. Then I found out it was already due for an oil change. This was supposedly a "fully inspected" and "ready-to-go" vehicle. Clearly, that inspection either never happened or wasn't done properly. It's incredibly frustrating to spend thousands of dollars on a vehicle, trusting that the dealership has done its due diligence, only to end up dealing with mechanical issues almost immediately. I feel completely misled. A reliable vehicle shouldn't come with warning lights and maintenance problems before you've even made your first payment. When I reached out about the issues, I was met with excuses instead of solutions. No accountability, no urgency -- just a lot of runaround. Service department diagnosis vehicles off of CARFAX! General Manager dismisses you when you're trying to explain your frustration! Buyers beware. Do yourself a favor and take your business somewhere that actually stands behind the vehicles they sell.

Asked them to diagnose plow lights problem. They charged $189 for the diagnosis but couldn't figure…read moreit out so They came back for another $300 for diagnostic time. I was already on the hook for ~$200 when I complained the general manager said too bad and because he didn't like my tone made me pay cash to get my truck back. I bought the truck and plow from them ~15 years ago and had them service both over the years. The lights weren't working on the plow, on an old truck and they wanted $500 to tell me what's wrong but could not guaranty that they could tell me what was wrong. I suggest that they are incompetent.

Cory is god sent. In an emergency situation he was able to save us to get back home when my tire…read morewas flat. We seriously had no hope. On a Sunday, every place closed and he was willing to stay a couple extra minutes late to help us. We could not be more grateful and thankful to him. Thank you so much again Cory.

I would do lower if I could......where to begin....new to the state of NH...regsitered my car - and…read moreneeded an inspection. Sounds easy enough. I was just inspected a few months ago in RI - have always brought my car to the dealer for all servicing and have followed the recommended schedule from Subaru and have done every suggested item my dealer has suggested. I was just at the dealer for 4 new tires (recommended) a wheel alignment, and oil service. I'm assuming the inspection will be a lay-up. Not so fast. The expertise here noted some movement in the rear right suspension - and for $750 they'd be happy to fix it. Having just had the car looked at - and no such problem noted - I opted to go back to my dealer with what they folks at VIP cited. I asked them to fix if there was a problem. My dealer called me and said - we don't mind fixing something that is broke - but you don't have any problems with your rear right suspension. I asked that to be put in writing - they said no problem. I called VIP and informed them. They asked to see it in writing and then I would be issued my inspection sticker. I had to schedule a new appointment fot this meeting - and when I arrived - lo and behold - my Subaru authorized dealer's written word was not acceptable. I had an authorized Subaru dealer with certified subaru mechanics review the car. They stated in writing that the car met all Subaru requirements and there was no excessive wear in any of the suspension. I presented this paper to them. Nope, not good enough - they know better. They imply in words and actions that they know Subaru standards better than a subaru dealer and their certified mechanics. They suggest I find another dealer - a not so nice man in beard just about threatened me and stormed off when I stated they went back on their word. Well - I am opting for a different place to complete the inspection. I will never, ever, ever recommend this place to anyone. In fact - I will go out of my way to share this experience with anyone and everyone. You can't fix dumb - and then toss in stubborn and ignorant. Best of luck to anyone who goes to this place.

Absolutely the worst customer service wasting 5 hrs and $100 in gas after being told a vehicle was…read moreavailable on the lot, and went as far as scheduling an appointment and confirming the appt with the deal summary and written appt details. Also sent serval email Verifications , even the morning . Zero attempt to reach us until I saw an email while my husband was driving which came at 9:22 AM for a 10AM appt (we had to leave for at 7:30AM for 2.5 drive) Sent an email at 9:23 no text, they claimed a phone call, neither of us had a missed call nor was any voice mail left for either of us. The vehicle, they claim sold Saturday, they further claim there's a 48 hr lag time after they mark them sold. If you know that make sure before you confirm availability and set up appts. The old bait and switch is more like it!!! Sorry really does not cut your lack of customer service and lack of communication . We should have been contacted at 8AM when you opened which would have spared us 4.5 hours more hrs of driving there for a sorry. In this age of internet everything , I do not believe there's a 48 hr lag and if you know there is, then fix it before your rep confirms appt. I've blocked out the names because it's not just one person responsible is dealership mgmt. the sales manager there sat in his office vs letting a young sales rep apologize , horrible mis management and horrible customer service.

I went online and found a truck for sale at a Nucar partner in Delaware and attempted to purchase…read moreit through the Gorham store. I was told that I would have to pay shipping, which I am fine with. I spent 5 days back and forth and did all the paperwork only to have them tell me that the truck was sold. They had another on their lot that had way more miles and far less features that they wanted to sell on their Gorham lot and I was asked "Whats wrong with the one we got?" I was in contact with the Manager in Delaware who assured me that the people in Gorham had never contacted him AT ALL! The Truck is still for sale on the lot in Delaware. I love being LIED to. Nucar is off my list of dealerships with a big Fucking resounding NOPE!

Excellent customer service and great prices.fast realiable. Brakes tires, oil change, inspectionread more

From the owner: Car Trouble? We Handle It ALL. At Taveras Auto Sales &…read moreRepair, we’re one of the only shops around that offers complete automotive service in one place — including airbag work. ✔ Tires & Brakes ✔ Body Work & Collision ✔ Electrical Diagnostics ✔ Airbag Module Resetting ✔ Airbag Removal & Replacement One shop. One team. Real solutions when you need them most. Electrical Diagnostics & Troubleshooting Battery, Alternator & Starter Repair/Replacement Wiring Repair & Harness Work Headlights, Brake Lights & Custom Lighting Installations Power Windows, Door Locks & Accessories Complete Electrical Maintenance for Cars, Trucks & SUVs We take pride in providing dependable, affordable, and professional service that keeps your vehicle running at its best.

Bought 4 new tires with "free balancing and rotation" for life of tires. Not balanced the first…read moretime. Returned, tires re-balanced. Asked tech what was wrong; stated not balanced. After 2nd go, still not running true. Tried to make a 3rd appointment; nothing available for over a week. Took the vehicle to a quality mechanic and paid to have the tires balanced. They ran smoothly. Given the nature of the business, it seems like it should be able to balance new tires. Three strikes for this firm; so much for free balancing and rotation... The staff is reasonably friendly, and keeps appointments on time.