Awful, awful service from a snarky person. I pride myself on promoting local businesses and being a…read moreloyal ACE customer. Imbued with this "buy local" spirit, I drove to the store to purchase a product priced $30 higher than I would have paid on Amazon. The person who worked in paint on Aug 13, 2022 at 3:30pm, who asked if they could help me, turned out to be condescending, demeaning and downright rude, leaving me no choice but to walk out of the store, extremely agitated and frustrated, and with great restraint, not irate. I then went to Great Lakes Ace in Novi, and by stark contrast, the service I received in Novi was stellar, making for a very pleasant 5* experience. It doesn't take much to treat a customer right to build loyalty and advocacy. But when the customer has been wronged, they will go out of their way to take their business elsewhere. In this case, I am no exception.

This store is so convenient from our house and we go here all the time. Calvin and the staff were…read moresuper friendly and helpful. The store is always clean and I love the reward program!

The guys that work at this store are so awesome. They are full of ideas, friendly and super…read morehelpful. Benjamin Moore paint is the best anyway, but this store goes way beyond paint. I really can't say enough about the customer service. Awesome and highly recommend.

Great quality, variety, and selection of paint. Before purchasing they provided me with color…read moreswatches that were larger in size than what is offered at big box stores, and the color was spot on with what I ended up selecting. Have been here several times and on both occasions the guys working there were very friendly, knowledgeable, and helpful.

Stopped in today with a whole bunch of questions- glad we did! Scott was so helpful, and…read moreknowledgeable. Looking forward to working with them!

My painting contractor has an account here. He just painted the entire interior of my house, and…read morethen I had a moving company move some old furniture out of the house and they did some damage to the newly painted walls. My contractor wasn't available to do the repairs, so I decided to do the touch-up myself since I had leftover paint. I stopped into Sherwin-Williams and explained the situation. The sales rep was super. He gave me a paint can opener and a mixing stick and didn't charge me. I've done business with this store for years and will continue to do so. I now know why my contractor highly recommends this store.