Awful, awful service from a snarky person. I pride myself on promoting local businesses and being a…read moreloyal ACE customer. Imbued with this "buy local" spirit, I drove to the store to purchase a product priced $30 higher than I would have paid on Amazon. The person who worked in paint on Aug 13, 2022 at 3:30pm, who asked if they could help me, turned out to be condescending, demeaning and downright rude, leaving me no choice but to walk out of the store, extremely agitated and frustrated, and with great restraint, not irate. I then went to Great Lakes Ace in Novi, and by stark contrast, the service I received in Novi was stellar, making for a very pleasant 5* experience. It doesn't take much to treat a customer right to build loyalty and advocacy. But when the customer has been wronged, they will go out of their way to take their business elsewhere. In this case, I am no exception.

This store is so convenient from our house and we go here all the time. Calvin and the staff were…read moresuper friendly and helpful. The store is always clean and I love the reward program!

My husband and I stopped by here earlier in the week to grab some items for our recent move…read more We had to pick up a 24 inch mechanical pick up tool for about nine dollars and a bottle of alcohol as well. $18 or so. It's not the closest true value, but it's not as far as home.

This is my go-to Hardware I run a small engine repair service and I'm there constantly buying Nuts…read moreand Bolts the service is second to none and they have most things that I need. highly recommend !!!

Went to this store 3 times this week trying to decide on a bedroom paint color. Staff was very…read morehelpful. A little loud (lol) but friendly with good communication skills. Specifically the manager (I think her name was Ashley?) was very patient with me. Wonderful. Highly recommend this location.

I've waited 11 days for a quart of semi gloss paint and I was told it will be another 4 days at…read moreleast from the Northville store. Not a unique color or base. I called and found out the Plymouth store has what I need. Do I get a commission for finding my own paint? Not very good service when Home Depot is across the street

Many employees around to get directions and they are super helpful and friendly…read more Good service. The employees know the inventory, and are eager to help you out with any project you might describe to them. Lowes as a chain is incredibly convenient and has a massive selection of products: Home appliances, building materials, paint, plumbing, flooring, plants, houseware, furniture, home decor. Everything you need to build a home. Great range of prices. If you have a personal project, checking if Lowes has it will save you a lot of hassle. (Lowes is a corporate/franchise company. Talking about a specific Lowes store means talking about Lowes as a whole.)

I would like to give a compliment to Jennifer the cashier near the "Pro Desk" she always have a…read moreProfessional and "sunny disposition" when she checks me out. Also, TJ the Pro Desk was very helpful, knowledgeable, and helping me with ordering my construction materials. This is what great customer service look likes. Loyal Customer, - Washington's

Absolutely amazing. Ordered one day, got it the next day in Chicago…read more AND free shipping. Extremely well packaged ( big concern ). Haven't tried the ordered product but the delivery was beyond my expectations.

I always try to support my local stores. We needed a specific type of Penofin, so I went to my…read morelocal Ace Hardware and they had the right product but it cost $68.00/5 gallons more than at The Stain Depot. I went to Home Depot and they offered the Penofin at a lower price than Ace Hardware but would not be able to get it for at least 7 business days. I contacted The Stain Depot, who had all 3 types of stain we were looking for. They shipped my order for free and I ended up saving $93.00 (they gave me a $25.00 rebate) and The Stain Depot shipped my order an hour after I placed it. Two days later I had exactly what we needed at the best price. What more could we ask for?

I live in Troy and have visited the Birmingham location on multiple occasions. The kids that work…read morethere are rude and not helpful - AT ALL! In fact, they are rude and roll their eyes every time you ask questions. I recently had to make the hike to this store because the Birmingham location did not have the product I was looking for. From the moment I walked in, Nate greeted me and went above and beyond my expectation! This guy is SUPER knowledgeable and his customer service skills are second to none! I cannot rave enough about this guy especially after visiting several paint stores. Do not go anywhere else! Make the hike! Nate will happily answer all your questions and make product suggestions for your particular project. 10 stars for this guy!

From the owner: Your local Sherwin-Williams Paint Store in Redford, MI, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.