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    North East Pool Distributors

    1.0 (5 reviews)
    Open 10:00 am - 6:00 pm

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    Active Hammer Home Improvements - Deck Renovation in Voorhees with Trex Enhanced Naturals Honey Grove and white vinyl railings with black ballusters

    Active Hammer Home Improvements

    (5 reviews)

    My backyard is a blank canvas so I'd imagine that I would have a covered deck/sort of an extension…read moreof our indoor living space. I wanted a dream outdoor space. I found Active Hammer Home Improvement via Facebook. I checked out their website and saw a deck they build that was similar to what I wanted. I called Garry for a free consultation and there was something about him that made me and my husband feel comfortable. We had a good feeling about him. The final design was a little different than what I initially wanted (which was out of Garry's control). I wasn't able to get a fully covered deck but Garry assured me that the partial covered deck will be just as beautiful. The process made me very anxious but Garry made sure to explain every step. Garry and his crew were very professional. Everything was cleaned when the project was completed. Regarding payments - Garry will work with you and I believe there is a discount for military families (but you should definitely confirm). We did 50% down, then 50% of the remaining balance, then 50% of that remaining balance and so forth and so forth. Active Hammer did an amazing job (as you can see from the pictures/videos). I definitely recommend them if you are looking to renovate your home.

    Absolutely worst experience ever.. this company tried to get away with soooo many shortcuts!!!! The…read morejob took 4 months longer than expected because they have a clause that it could take longer because of the subs.. The foundation took over a month because his guy only worked on the weekends, We waited almost 2 months for the plumber to come finish, so many things needed to be redone because it was done wrong. The amount of time I took out of my life following him around and researching stuff that looked off... He constantly lied to me...I knew I was in trouble when I questioned the fact that he didn't put a double sil plate on, he said "well I guess if she noticed it the inspector will too" The more i questioned his work, the more belligerent he got with me. I had to kick him out of my house twice.. first time was because his work was terrible and he was talking down to me... his wife Jenn talked me into letting him back in to "make everything right" with the punch list. Promised me all would be good... The work he did made things worse.. my gutters/roof were leaking, my floor is still sticking up, he put the dryer vent so close to the gas that I can barely get the vent pipe on it.. on purpose. When I told him about the gutter not working (I went on my roof in the rain to video it) he threatened me and said "if I go up on that roof with you I will throw you off of it!!!!" Threw him out again. I allowed his workers to finish the job. We agreed to get the roof issues fixed so I got an estimate, they asked to get another for cheaper.. so I allowed their guy to do it, this guy did a few hours of work then kept cancelling. When the final inspection was done (before the roof was finished) the inspector said my lower roof had to have ice and water shield on the entire lower roof because of the slope, so I asked the roofer he chose if it was on and he said yes, Gary said yes as well.. they LIED to the inspector to get it to pass. Later I found a picture I took when they were putting it on... no ice and water shield!!! I held the final payment until the roof was done and the job completed.. now they want all the money and don't want to pay for the proper roof fix like we agreed. There were so many more issues with them that I don't have enough words and they won't allow any more pictures..I will say that Garry fixed most of these issues, however I had to follow him around, check and research everything every day or my house would look like this.

    North East Pool Distributors - poolservice - Updated June 2026

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