Had an issue with my equipment text tom got a call back every thing is up and running…read moreGreat company Great customer service Part of the family!!!!

Guy who showed was great to fix leaks in pool However…read moreservice is for 3 hrs and up to ten patches. He was there for an hour and said call. Still issue. Obviously a leak still exists. Company wont return now. And manager wont call back either.

If your thinking about a pool, look no further! Tom and his staff do a great job from the initial…read more"thinking about a pool" consultation answering the million questions I had up to the pool being filled. Melissa kept us informed every step of the way, we always were aware of what was going on and what step was next. Tom includes everything that you need for a new pool from the chemicals to the cleaner, even the electrical work was included and organized by Landi ( other places make you find your own electrician, which was more trouble for the customer who probably does not know what is needed for a pool) Tom is so thorough he even makes sure to set the bottom returns in cement so they do not move, other places use sand. Jennifer took care of filling and filing all necessary permits for the township which were immediately approved; Tom B who was on site many times with the guys making sure everything was running smoothly, which it did, and the guys did an excellent job!!!!!! Even if you go to another pool company, go talk to Tom, you will be sorry if you don't!

From the owner: 2026 marks 30 years of operation as a family-owned business in Southern New Jersey for Landi Pools…read more& Games! We offer a wide variety of Swimming Pools, Hot Tubs & Spas, pool & spa equipment/supplies/parts inventory, Slate billiard tables with professional installation, and a great selection of other game room favorites. We’d love to welcome you to our New Private Showroom location and schedule a personalized Sales consultation. See our awesome Hot Tub display models, ongoing floor model and financing specials or explore our pool table section, including shuffleboard and air hockey tables too! One of our knowledgeable sales associates would love to help get your new Staycation started today!

I always go here for water testing. They are always informative and kind. They always have what I…read moreneed to get my pool balanced and maintained for the season. They have a file on my pool and the chemicals that they have sold to me. So they have never sold me things I don't need because they know what they have already sold me and how much I should have left.

This place is great!!! Professional staff! Easy in and out pool water testing. Very knowledgeable…read moreand they try and educate you in the process. They don't over sell chemicals and treatments and they have a lot of cool stuff in the store. Great place to get that odd gift or man cave accessory. They support local craftsman and artists as well. Highly recommend!

It was fine two years ago until most recently i scheduled my pool closing. They closed my pool and…read morethought nothing of it. Next day a strong wind blew and my cover came off. I contacted the company and had to text. So I text the 888 number and hear a response. I show the picture included and never heard an answer back. Also notice in the picture how they never covered my intake pool return cover. Use this place with caution. Place never even offered a partial refund or money off for future service.

If I could rate them 0, I would. We have been working with them for over two years and still have…read moreno functioning pool. First we had to replace the pool liner. They tore the liner installing it then "fixed" it, but there has been a continuous leak ever since. They told us we needed to replace the filtration system, which we did. But it has never worked. It is still not a functioning pool, but just a murky mess of a mosquito breeding ground.

I paid them a lot of money to fix my pool and the pool is leaking losing water at the new filters…read moreleaking losing water and nobody's returning my phone calls. I guess do you know where we're gonna end up?

O NOT USE Niagara pools!!!!! DO NOT RISK YOUR EXPERIENCE…read moreAND MONEY ON THESE FOLKS My family hired Niagara pools to build an in-ground liner pool for our home. We were told the cost would be around $47,000 that actually cost us $53,000. They started work in the fall promising be completed before the next summer season. Due to what they claimed to be a fall with more rain than usual they could not complete our pool in the fall and that we would be first in line when construction continued in the spring. This DID NOT happen in fact I had to email and call throughout the spring for then to return to work on the pool. It did not get finished until the 2/3 week of July that year. Immediately we had problems with the pool. The lining in two spots continued to come apart from the seam at the top requiring multiple visits for them to fix. The pool light did not work, the heat ran sparingly, a large crease developed in the liner in the shallow end and the handle to the filter snapped off the first summer. All these things were reported to the maintenance department via phone and email. With no response in months of trying to get a hold of them. They finally came and addressed the handle and light. And told us the liner crease at the bottom and top liner pop out was from the pool settling. As seasons continued more and more creases have appeared in the shallow end to the point now that we have approximately 5/7 very large creases running the length of the shallow end. When requesting someone come look at it and it to be addressed and fixed. A very rude gentleman named Ken came to our home looked at the pool for a max ten mins determining that they were not at fault, and they would not be fixing the liner. He then ignored countless emails and requests to discuss this. Finally, after months he called me and told me that at some point the pool water had to be less inside then under, which it never was, and that we had not hired them to close the pool, which was never stated as part of the terms of their work warrantee, they would not guarantee the work and we would have to pay $8000 to a different company to come replace the 4-season old liner. Because they were not going to do it. I work as a manager in the home improvement industry, and this is the worst customer experience and customer focused approach I have ever seen. We as the customer where blamed for a pool with a liner that had a visible seam in the shallow end where 2 different pieces of liner were used and connected. The creases have occurred need that seam as has the continued liner popping from the top groove. Ken is the most egotistical home improvement individual I have ever spoken too. He adamantly blamed us and took no responsibility for anything that had gone wrong in the whole process. I understand clearly now why there have been multiple lawsuits against this company. They are solely focused on making money and have no integrity to standby their work or even come up with a mutual agreement to share the cost of fixing the liner. The absolute entitlement is disguising and explains why countless employees I dealt with have since left the company. DO NOT RISK YOUR EXPERIENCE AND MONEY ON THESE FOLKS

inground pool installed that was a nightmare, issues with the concrete company that was contracted…read morewith Niagra. Pool liner issues, pool cover issues, not standing behind warranties with products. The staff that we were in contact with was rude and unbothered by the fact that we had just given them over 60, 000.00 in payment for the pool.

I needed a spider gasket for my pool filter. I asked the young gentleman at front desk if he had…read moreone and he said ,"Yes, we carry those." I see him talking to someone in office, he then comes back and tells me the person in office said get one on Amazon. I then tell him to please get the person to give me info on part so I know what to order and again he's talking to the person in office but not coming back to me. After a few minutes, I left. I Understand you may not have a part in stock but I purchased a $25,000 in ground pool from this store and expected some guidance. I brought the top assembly with part number in so I can get quick info on what to order since they installed this themselves. The young man at counter was polite but the person in office totally blew me off when the young man behind counter asked him to help me. Will not purchase another product from here ever!!! Horrible customer service to someone who spent over $25,000 to Niagara pools!!!!

We love our pool! Jeff Renneisen and his team made it easy through every step. From initially…read morespeaking with them through construction, to completion. If your thinking of getting a pool, you don't need to call anyone else. Going into our third season now, and we're psyched!

New pool with water feature. Installed 2017…read more Project cost $100,000 + Excellent experience with Mike and the entire crew. Pool was completed on schedule. I was kept informed during each phase, when they were schedule to come out, what was happening. I have never had as good experience with a contractor as I had with Aqua Bello. Mike and or his son was onsite during most of the major phases. He did the stone work for the waterfall, which turned out great. When we decided to install a pool I was afraid that I would be out there constantly cleaning, adding chems, etc. But, with the Pentair equipment they installed I did very little the first season. And I only had to backwash one time. I highly recommend Aqua Bello. Someone else posted that they had a bad experience, I am not sure I agree with all that was posted. I certainly can not see that anyone at Aqua Bello would have called that person a liar. I met Mike, his son and wife, and Jeff when he designed the pool. I talked to them on virtually a weekly basis and I would be shocked if that were true. I just don't see it. I certainly had a very good experience. My neighbors have all commented how nice the pool looks.