We purchased Waypoint cabinets from Countywide and had many damaged items in our original shipment…read more There are stress cracks in the wood on most of the cabinet doors where the hinges were factory installed. The paint surfaces were rough, uneven and cracked in some spots, the shelving surfaces are peeling . The crown moldings and trims were dented. The touch-up paint didn't match. After two partial replacement deliveries, one door was worst than the next. The third set of replacements were ordered to the store. When I went to inspect them I was greeted by a woman named Jeanne who got upset that I wouldn't accept more damaged cabinetry. She got extremely loud when I pointed out the damage on the doors and when I asked her to "please quiet down and allow me to continue inspecting the doors", she ordered me to leave and called the police. Why ? She said because I was refusing the replacements. She scoffed when I stated that "I spent over $8000 on these cabinets and they're damaged" and then further mocked me by saying that " You spent $8K ? others spend $80,000 !" As if my money is any less valuable ? The credit card dispute failed. They won't replace the doors or shelves and we are stuck with garbage ! The only way to get a refund WAS to take apart the kitchen ! The kitchen we paid to have installed and will be paying off for the next ten years. Waypoint ONLY deals with the distributor, there is no customer service through them; it's through Countywide - SHOP WHERE THEY VALUE YOUR BUSINESS , STAND BEHIND THE PRODUCT THEY SELL AND WHERE YOU WILL GET CUSTOMER SERVICE ----- AND THAT IS NOT AT THIS STORE !

I would never recommend Countywide Tile- was supposed to get an 18 inch pantry with rollout shelves…read more(which was delivered to my house) - WITHOUT SAYING A WORD they installed a 15 inch pantry which does not come with rollout shelves- when I called to ask what happened they said they measured incorrectly-there were other options to fit the original pantry but they made excuses and gave no refund. The tile floor was supposed to be laid with virtually no grout lines but instead I have thick grout lines- we overlooked all this because what's done was done and compared to my old original kitchen it did look beautiful. Within 6 months the grout line between the countertop and backsplash was all cracked- and the top corner of one cabinet was yellowing - I called to have it fixed and finally- today- 2 years later after numerous calls and no shows they fixed it- NEVER a would I recommend them !!

After God created the heavens and earth, seperated the seas and skies, gathered the water and grew…read morethe vegetation he decided to rest on the seventh day. What the authors of the Bible failed to document was that on that day, an overwhelming hunger manifested in him, one that could not be satisfied with only his writings BUT needed to also show The North Shore of Long Island what great construction and remodeling is. So, "The Great" Elite Kitchen and Bath was created to take care of everyone's home remodeling needs here on earth and we are all that much better and happy for it. Thru time "The Great" Elite Kitchen and Bath decided to create NY's Best and most aesthetically pleasing kitchen and bath's and the rest as they say is history. Elite Kitchen and Bath managed the bathroom remodel (soup to nuts) of my wife and mine and definitely did an extraordinary job (to say the least) and we couldn't be happier. The owners along with their unbelievably talented staff are "The Tops" as Mel Tormae would say. Elite is to kitchen and bath arts what Glen is to carpentry -"A TRUE VISIONARY!"- So in conclusion, don't walk BUT run to Elite because you don't want them, you NEED them for all your remodeling needs. xoxoxoxoxo Jen & Dan Bailey

I have had four homes and Construction has always been a headache until I used Elite Kitchen, Bath…read moreand beyond. I found them to be helpful professional and the quality of the job great. They genuinely cared about making sure I was satisfied. I will not hesitate to use again and highly recommend them. Thank you Artie, Gina and all the craftsman for giving me the bathroom I wanted with no aggravation. Barbara

Unprofessional and pathetic service by House of Stone LLC rep Siraya and J&G Marble at my house…read more They took the measurements and on the day of installation they found it's wrong so instead of installing in one piece they decided to cut and put into two pieces which have ruined aesthetic look. The response I received from Siraya that it is installed and now they can't do anything with it. So never recommend this service again. Avoid business with them.

It's not too often when you find a company that combines quality, price and great workmanship. The…read moreowner, Leonela came to my house the day we saw the beautiful Quartz piece on Facebook. She measured perfectly and suggested how we could do the sink and the edge. We went with her recommendations and it came out perfect. They installed it the next day. We are very happy customers and everyone that sees the countertop says it looks awesome too. Well done from selection to cutting to installation. Easy process.

The pros: showed up and did the job The cons: poorly done…read more There are air pockets in the tub reglaze. He did not reattach any of the fixtures that were removed. The protection was not done adequately and there is white deposit on tiles. Left without removing masking tape etc. The caulking is also halfway done. Would not recommend. Buyer beware

Easy to work with, great communication, and did a fantastic job fixing my mom's tub + grout. I was…read moreliterally able to hire Pro Glazing and work with them from across the country to get this done in NYC. Robert + team made this way less stressful to handle. Thank you!

I recently had my kitchen remodeled and used vanity fair…read more Working with Billy was a great experience. My husband and myself had a very good working relationship with billy He was very helpful with the designs and everything he drew up was done to perfection. His workers showed up on time and were very nice respectful people. they also cleaned up after themselves very well. The cabinets we have are gorgeous wood with sliding draws. I was completely satisfied with the workmanship. We haven't had any problems with the kitchen. I've recommended him to some of my friends and they too have not had any issues. His work is beautiful and very detailed oriented.

My contractor and I were both floored by how awful this establishment is run. We wanted 2 custom…read moremade vanities for 2 bathroom remodels. The first time we went in the guy was taking notes on sticky notes which should have been a red flag. Guess what? We come back 2 weeks later and they have zero recollection of taking our design plans down and they can't find any drawings of the plans. So we have to start over. And guess what? They do the mirror part incorrectly and not as we had asked... I told my contractor I cannot handle them anymore so luckily he was on top of them for the rest of the renovation, but he said they kept messing up right and left. Anyway... I'm still bothered by this 2 years later and am now doing a renovation to my third bathroom and am grateful I found a different vanity place that isn't irresponsible. I would never ever go here again and I warn all from using them for any custom jobs.

Wanted to do a kitchen renovation and my wife and I are very happy with final product! We worked…read morewith Tina and she was very nice and walked us through all of our options and choices. We needed to put in new cabinets, new sink, new facet, as well as a new quartz countertop. Extremely professional not to mention excellent communication. Anytime I needed something or had a question, Tina was ALWAYS right there and ALWAYS available either via text or phone. Finished product came out fantastic! HIGHLY RECOMMEND

Very poor quality, they also recommended a installer who came in and destroyed the cabinets. When…read morecalled to complain all of a sudden its not their fault but was very aggressive on me using their installer. Other places in the area much better

I recently opened the salon suite nearby at Hair Loft and have been looking to make a custom size…read moreglass cabinet door. I went to so many different cabinet makers and no one was able to help me so I decided to make it myself. I just needed the glass. The guys at Monarch glass help me bring my vision to life and I and we're super friendly and accommodating. This is the type of service you expect when supporting local businesses. I will definitely be back for future and will recommend them to anyone looking to start a new project or.

Used this company in the past twice. Glass tops made for office furniture from Crate and Barrel…read more Plus very large coffee table glass top with a full inch thick glass. It came out beautifully. Always use them for anything glass. You can't go wrong with them.

This review is long overdue! I had a paver pad, front entryway pavers, and a fire pit installed by…read morePG- Pasquale. He and his team restored my faith in quality work, internet business finds, and honesty. Not did they finish several days ahead of schedule but they use quality materials (Cambridge) and offered great pricing. The pics don't do it justice. I'm planning to use him in the coming weeks to lay concrete. EXCELLENT service and a really nice guy too!

very bad person to deal with not honest person at all .taking him to court payed him more than…read more$25,000 on work for retainer walls ,after paying Pasquale all his money after he finished his work .but after 3 days the retainer wall collapsed.he tried to explain to us that's it's not his problem it was the rain fault because we got so much rain. the warranty as he promised us for 5 years he said it won't cover that...please go to the right contractor he's a very bad man to deal with .he doesn't even do the work himself he hires immigrants with no license.