Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

I appreciated the prompt response I received and the very thorough explanation of the services…read moreoffered. There was no beating around the bush! Everything was laid out in a very straightforward manner. This enabled me to quickly ascertain that my job was not a good fit. However, if I need something done more in line with the services they offer I will definitely be giving them a call because I can tell I would receive great customer service from a company with expert expertise regarding the services that they provide!

So happy we went with Soverign Flooring! Great guys and in…read moretwo days they removed glued engineered floors and tile then installed LVP throughout our home. They also sanded and stained stairs and railings to match. We were very happy with the quality and cost. A week later we noticed a small spot and felt guilty calling them for something so minor but they happily sent someone out right away and replaced that piece. No pressure sales and they offered great suggestions to help us decide on the new floor.

From the owner: Flooring is the foundation of any beautiful home... Whether…read moreyou are looking for something to spice up your home or bring life to a remodel, we got you covered! We provide sales AND installation of all hard surface flooring for residential and commercial projects.

Very pleased with our experience and purchase. We needed runners for 2 sets of stairs, and Flack's…read morehad a large inventory of remnants. They bind the carpet on site, and the runners were ready for install in about 10 days. Excellent customer service from Amy, and our installer Cornelio did A+ work!! Cheers! RS

We suffered a water leak and had to replace the flooring on the first floor. Through a referral…read morefrom a neighbor we visited Flack's showroom and were met by Mason Flack who walked us through various options. We chose the flooring we wanted and Mason followed up with a home visit to take measurements and brought floor samples to ensure the choice we made matched the look we wanted. The flooring arrived and their crew of four removed the old flooring and installed the new. During the installation, Brad Flack (the owner) showed up to check on the installation and to ensure things were going as we wanted. We are extremely pleased with everything - service, quality, workmanship, price, care, cleanliness and the end result. Just simply an outstanding job and customer care.

C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

Tony and Michelle with North Ga Remediation are top notch!…read more We have had a water leak in our kids bath tub for quite a while and no one would show up or too busy. They came when they said they would and not only that, they were super easy to deal with, great communication, great quality of work, and I even felt completely okay trusting them to not only do the work but to leave them a key to our home while we werent there. Highly highly recommend giving them an opportunity. Really great and hard working family business! Thanks NGR!

1) The Home Adviser person could't even pronounce Remediation! Not a good start. 2) Called their…read moreother number & reached Michelle, who refused to respond professionally. When I asked what the charges were, she kept saying "It Depends!" I said do you write blank checks? So she hung up on me! Really! I'm a RE Developer & expect more professional responses, especially in Contracting work. Guess my standards are way too high for this outfit, most regretfully!

Stay away from John Dylan Clouse and Pyramid Stoneworks. Habitually late. Some days a no show and…read moreno call in advance. Some days it was truck issues, Relative in a hospital, etc. Refused to take care of clean up issues after he was paid. I had to repaint my entire pool decking. This could of been avoided by just dropping tarp, or plastic. Major issue with inaccurate height build out of outdoor kitchen. Quoted one price for granite countertop, His Vendor came in over $1,0000 over his budget. Forced to find our own granite supplier and installer. Will cost us more money to fix substantial gap in stone after granite countertops were installed, as he refused to come back and make correct. Left mutual texts and voice messages. To date no response.

DO NOT HIRE PYRAMID STONEWORKS. The many other bad reviews speak for themselves, but I feel…read morecompelled to write one myself in hopes that no one else falls prey to what my family did - John bid an outdoor project at our home, requested 60% up front and never showed up again. He's a complete scam artist - we've called and texted numerous times and haven't been able to get back in contact with him. Stay as far away as you possibly can!