I meant to go to the self service cars wash but missed it and pulled into the full service. Pull…read morethrough was only $6 so I figured I spend close to that doing it myself. Fast, friendly, and did an adequate job. I may go back for a full service wash someday.

Would give zero stars if available. My credit card was charged for a wash but the machine did not…read moreturn on. Use caution!

Awesome job making my old, dirty van look shiny again. Very…read moreprofessional and friendly team who worked hard on a hot day and clearly took pride in doing a good job.

Matt cleaned and polished my car and it honestly looks better than it ever has. The car is 14…read moreyears old and when I went in for an oil change that afternoon, my mechanic said it looked like a new car. I highly recommend this company!!

My car was really messy from kids snacks and drinks . They did an awesome job ! Highly recommendread more

This young man did an excellent job with my grandsons chevy! It used to be a pigsty and these…read morepeople completely turned the interior around. The car looks brand spanking new! I made my appointment at 11pm for 8am the next morning and they came within the hour which is an excellent response time if you ask me! I'll make sure to come back here,and let every buck I know about this place, once again amazing for the price that was paid.

Living social coupon was available, so I purchased. You can reserve your time online, and the…read moredetailer will call you day of to confirm/make sure the time is still good. They came with everything they needed (although I did let them bower power because the generator had randomly stopped working on their truck, and I was happy to do it). Did an amazing job - the car hadn't been cleaned inside or out in 6 months - and it came out looking good as new. He scrubbed the mats, wiped down the inside and windows, cleaned the outside, trunk, tires and rims, it was literally every surface in/on the car. I will definitely be going back. Be sure to tip your detailer well, from talking with him they have some pretty long days - and even though I was the last of the day he didn't slack.

To be quite honest and fair, I bought this deal on Living Social to try something new. I have a…read morevery busy lifestyle, so even taking my car to an Autobell (who always does a wonderful job with my vehicle for $40 or less) was out of the question at the present time. The review on their website were quite good, so I was excited. I had to book an appointment a couple months out, due to so many bookings. I live in Raleigh and work on the Wake Co/Durham Co border. I asked them to come to my place of employment, assuming I'd probably have to work from home that day so they could accommodate my service in Wake County, but they accepted the Durham appointment with no questions asked. I was impressed. Long story short, even after checking with my company's security and getting an okay for them to be there, there was an environmental hazard with Durham County regarding soapy water run-off that both I and the Shining Star Mobile Detail employees clearly had no idea about. I don't live in Durham County, so unfortunately, I had no idea two neighboring counties could be so different. Even after offering to accept another appointment another day, or even move my car to a proper location as to not upset the City of Durham ordinances, I was ensured there would be no problem by the 3 gentleman cleaning my vehicle. They finished the task in 30-45 minutes. I was only a little upset about the job they had done. I had tipped them $15 and paid almost $60 for the coupon only to have to go back over the WHOLE outside of my car to get the wax off, and re-clean the inside of the windshield because the streaks made it difficult to see while driving in the sun. I still wouldn't have written a complaint until receiving an email from the "Marketing Director" stating such things as "Usually there is a charge for servicing outside of Wake County," and how they "went out of their way to service me only to almost receive a citation from the "City of Durham." Basically that performing a service on my car that they INITIALLY accepted to perform burdened their company. Then I saw they had slandered me and written the most absurd comments about me on their company's Facebook page! First off, who even posts about disgruntled customers? Any legit business would handle those offline and concentrate on the positive reviews...but to make multiple posts on FB about it and be so disrespectful and rude to a paying customer....out of control! After 6-10 emails back and forth, being completely slandered on their business's Facebook like a 12-year old gossip column of name-calling and fabricating, and after explaining to Ms. LaTonya Taylor how ludicrous this whole mess was, this was a direct quote from a personal email from their "marketing and public relations department: "It is your responsibilty to know the policy of your work place as well as the county that you work in, before you ask someone to perform a mobile service for you. It is my job to make sure that customers do not compromise our company over something that is the customers responsibilty, and I will make the customer aware when they have done such." My only response to the above is "wow." I paid a total of $75 to have a half-a$$ job done on my car, so they could beat the environmental "po-lice," and then be told it was MY job to know the laws regarding a business I know NOTHING about before I ASK them to perform a mobile service. Are you freaking kidding me? I tried to be nice and tip and apologize and I got nothing in return except slander and disrespect. I am sorry, but if you want a good job done on your car, go to Autobell. They won't hassle you for not educating yourself on the ins and outs of THEIR business and environmental laws, and promise they sure as hell won't leave wax on your car and streaks on your window!

Preston is phenomenal! I own a 2017 jeep Cherokee who's interior I had pretty much neglected for…read more3-4 years. The quick 5-10 min drive to the gym or the occasional errand is pretty much all I use my car for since working from home eliminated the daily commute. I have cloth seats being that leather wasn't a great choice living in the Florida heat, and they were pretty dirty. I wish I had thought to take before photos because Preston made the interior of my car look brand new! I completely forgot my car had two tone on the dash and the seat stitching! I highly recommend Preston to anybody looking to have their car detailed. He's highly professional, timely, courteous, and polite. His attention to detail and work quality are second to none. Thank you, Preston!