Service is terrible. No response after two (2) messages for service and two (2) messages for Blake…read moreBoyd the GM no response. We have a service appointment set for this morning at 9:00 AM with no calls back for information.

I am owned my Volvo XC60 for over 4 years and have always gone to Johnson Volvo Service. I had a…read morebad experience before but I like to get my car serviced at one place but this is the last straw. Back on June 22, 2025 I had a message stating "auto start stop needs to be serviced" A test was completed and removed and replaced support battery. Fast forward to May 2026 and the on call service light comes on- I return to Johnson and told that support battery is bad and needs to be replaced- I bring it to technician attention that I had that battery replaced back in June - he states that's not the same battery- ok replace the battery. I hadn't heard anything so I call service advisor and asked will my car be ready by 5 pm - mind you I dropped it off at 7:30am. He stated "Yes" I get there to pick up my vehicle and pay the bill. I reviewed the receipt and to my surprise "same battery # and no charge for battery- Just labor . The life expectancy of this battery is 4-7 years and this battery 1 year 1 month. From the way I am looking at this - I was charged labor again for a bad battery and had to pay another disposal fee for a bad battery that was originally put in my car. Oh and take note labor cost went up by $9.00 (haha). I am not disgruntle- just tired of being mistreated by a dealership because I am a woman. Women learn about your vehicle and save all receipts because the advisors will upscale you and clearly replace the same items and act like they doing you a favor. I am highly disappointed and now have to find another dealership for my Volvo.

Worst experience I ever had buying a car from a dealer! Received a G wagon with a cracked…read morewindshield and multiple other damaged items. Was told everything was in great working order and vehicle was inspected before delivering it to me. Dealer attempted to blame windshield damage to shipping company yet I was able to prove it was not, which then prompted them to agree to cover it. Over $10k in items that needed repair! Save yourself the time and buy from another dealer - these guys are dishonest, rude and do not value customers. No accountability or remorse for any wrong doing on their end.

Outstanding Experience at Mercedes-Benz of Durham. From my very first visit, the team made me feel…read morevalued and respected. JB, Kyle, and the entire staff were knowledgeable and patient. Even returning for my second purchase, I received the same high level of care and efficiency.

Two repairs here at 2 different times. Both excellent. The first was I finally carried the car to…read morethem as I had backed into a car. It went through 3 Allstate recommended shops including a Mercedes Certified repair center with dismal results including paint not buffed out, trunk did not fit right and last one let me have the car with the trunk not opening. Jason was excellent. They took the car, repaired it and returned it to me like it should be. The second time was from a road hazard that gouged out underneath the bumper and rocker panel. I took it straight to Jason because I knew he would repair it like it should be. I also knew Allstate would not cover the cost of the repair there, but I wanted it right and was willing to pay any costs Allstate denied out of my own pocket {$1300}. Again, I got the car back like it should be. I can't say enough great things about every part of their operation that I encountered.

I recently had my Lexus repaired at Xtreme Auto Collision for hit-and-run damage. Xtreme's facility…read moreis clean and modern. Jason and Stephanie were very cordial and professional. Jason was able to perfectly repair the damage to both front and rear doors without requiring new door skins. They also worked with the insurance company on my behalf through the process. Jason did a wonderful job and Stephanie kept me informed several times each week as to the progress. Upon completion, my car was detailed completely and looks as good as new inside and out. I give Xtreme Auto my highest recommendation. Thanks Jason and Stephanie for a job well done!

Chris Johnson rep who helped! He was extremely awesome and making sure that all of my needs were…read moretaken care of. He took his time to make sure he understood everything that I had going on to make sure I got a great quote.

I had slight damage to my Acura MDX and went to Hendrick Collision to get an estimate for repair…read more They were very friendly, looked at the damage and did not hesitate to get a tool, put the panel back in place and make an adjustment while my car was still in the parking lot. And even more remarkable, there was no charge! Wonderful customer service!

Great experience overall. Called around for a few quotes and this place had the best price and…read morecould get me in the same week. The technician was friendly and knew what he was doing. No upselling or weird stuff, just got the job done right. If I ever need glass work again, I'll definitely be coming back.

They were courteous, did what they said they would do, were on time, and completed the job in a…read moretimely fashion - and everything came out good for hundreds less than the big name company. I needed both a front windshield and a back window in my pickup replaced. Those back sliding windows for pickups are very expensive and mine had to be replaced as the entire unit. MAG (Memorial Auto Glass) did both pieces of glass. They told me there was a lifetime warranty on leakage and a 2 yr warranty on the glass itself in case it cracks due to improper installation, etc. I'm a happy customer. BTW - This is a mobile glass service in the Raleigh NC. area.

From the first phone call to the delivery, the staff at Coats were exemplary. I damaged the front…read morebumper cover on our car and made an appointment for an estimate. I arrived, checked in at the desk and was promptly greeted by the estimator. That afternoon we received the estimate and scheduled the repair. Cost was exactly as stated and to say we were pleased by the results is an understatement. Not only was the car ready for pickup by Thursday afternoon, after dropping it off on Tuesday, but it had been totally detailed, inside and out. Can't say enough about the courtesy of the staff or the quality of the service we received at Coats.

I have had repairs done at this business over the last couple of decades but hadn't needed anything…read moremajor work done until now. I just hung up from the lady who answered the phone and she was so nice and pleasant. Not to mention that she gave me a couple other options on other businesses that could complete the work needed for my vehicle. I would highly recommend this business to anyone who needs service.

Cleanest most organized audio shop I've seen, and I come from California where we have many audio…read moreshops. Ash is great, he took the time to listen to what I wanted to do and made some suggestions. The install went smoothly and I'm now enjoying my GPS/Backup camera/Bluetooth/DVD/CD you name it system. Highly recommend for all of your audio needs.

There are surprisingly few options for professional, high quality car audio installers in our area…read more Making the drive to Garner is worth it to get the results you want from your custom audio upgrade. I came to Radio-Active to fix a poorly-done previous attempt at upgrading the sound in my 2014 Corvette. You'll speak with the owner, Ash, first. He takes the time to listen to your objectives, talk about your budget, and understand your preferences. He'll offer suggestions and make sure you understand where you have price/performance options. We ended up special ordering a pair of mini-amplifiers and customizing a storage cubby in the trunk to create a "stealth" upgrade that didn't use up cargo space. During the installation, Ash called me to let me know about progress and to give me some further options after they had pulled off panels and seen some damage done by the previous installer. He emailed pictures so I could follow along. There was no "hard sell" attempt to urge additional purchases, but I decided to replace the damaged speakers as part of the project. They asked me to come in and sit in the car for final tuning by ear. I was able to get the frequencies fine-tuned to match my preferences and hearing response. I was impressed to see that they had applied protective film around all exterior panels where they might lean while working, and that they had the driver's seat well protected as well. When I was satisfied with the sound, they locked in the tuning on their computerized application and sent me on my way feeling well cared for, with a significant improvement in the sound and complete faith that the installation was done professionally and with attention to every detail. Chalk up another satisfied customer!

Lisa & Dave are absolutely wonderful!! My Black/Blue 2024 Tundra had numerous paint issues from a…read morecar cover moving around in the wind. To my surprise they took on this project. I opted for the paint correction with ION 7 warranty plan. My truck come out absolutely stunning as if you can see through it. The shine is breath taking. Great Jobs!! I Highly Recommend "Ceramic Pro" Wake Forest

On July 31, 2024 I had Ceramic Pro Wake Forest N.C. instal ceramic window coating on the interior…read moreon the side windows and rear window of my car. A Buick sedan that I have had for several years. On October 11, 2024 I turned on the rear window defroster for the first time after the installation, and within five minutes the rear window exploded. I had the glass replaced by Safelite Glass Repair; the technician said there was a short in the rear window defroster that caused the issue. The technician also told me to wait at least two weeks before getting the coating applied again. I contacted Ceramic Pro Wake Forest, and asked them if they would cover reapplying the coating under the warranty; the first response was this has never happen before and it must be because it was an older car. After several back and forth conversations they told me they would redo the rear window coating for their cost. By this time I was beginning to question their credibility, so I contacted another Ceramic Pro dealer. The price the other dealer gave me with out any explanation of what had occurred previously was the the same price Ceramic Pro Wake Forest gave me as their cost. You decide is there a correlation between the applying this coating and the rear window exploding; are their cost so much higher than other dealers, or was it just a line from them to try to placate me