Went in with a specific problem, explained to John about what was going on and he was super…read morehelpful. Didn't try to oversell anything and gave me tons of knowledge in less than 5 minutes.

If you love to detail your vehicle yourself, this is the place that has every supply that you nee…read moreto make and keep you vehicle looking like new. You have expert advice from there staff. The can guide you to the right product for your vehicle. They carry an extensive array of wax's , car wash solution, cleaners, solvents, buffer pads, exterior and interior brushes, plastic adhesive carpet covers, spray bottles and more. Anything you need for detailing you car is right here. Most of the professional detail shops use their products. Now you can get the same results as the professionals do. Just add a little time and elbow grease. You can achieve a shine like no other inside and out !

I hate to leave this review, but I had trouble booking with IM Detail Service. My first appointment…read morewas cancelled the day of the appointment and no one showed up for my second appointment. I found IM Detail Service on Yelp after searching for "mobile detailing service" in the Chapel Hill-Durham area. IM Detail Service popped up as one of the top search results. Unfortunately, I had a different experience than what Jason D and Nancy T wrote in their reviews. I've tried a few different mobile detailing companies in the Triangle including Wash N Werk (https://www.yelp.com/biz/wash-n-werk-mobile-detailing-rolesville), Showroom Shine Mobile Detailing & Carwash (https://www.yelp.com/biz/showroom-shine-mobile-detailing-and-carwash-chapel-hill-2), and Prestige Mobile Detailing (https://www.yelp.com/biz/prestige-mobile-detailing-durham-2). One thing that sets IM Detail Service apart from the competition was the Saturday and Sunday availability, by appointment, that I saw on their website: https://mccleandetails.com/. On Friday, I used the online booking platform to reserve a 12pm appointment on Sunday. I received automated text and email confirmations and reminders about the appointment. However, just before 8:30am on Sunday, I received an email from owner Issac McClain saying, "Unfortunately, I am unable to accommodate your service today. Is there another day that could work with your schedule?" Luckily I was flexible, but this could be a problem for people who have tighter schedules and obligations. I replied to Issac's email, about an hour later, to reschedule and never got a response. I called the IM Detail Service number the next day around 9:45am. It went straight to voicemail. I left a voicemail and didn't receive a response to that either. Finally, around 2:30pm, I used the website's online booking platform again to reserve another appointment, this time on Tuesday at 11am. I received more booking confirmations via text and email, but no one showed up or contacted me on Tuesday. I'm not sure what's going on and I hope everything is OK. I was interested in a wash, wax, and interior detail which is priced at $160 on the IM Detail Service website. The price is comparable to what I've paid over the past few years to the aforementioned companies. The price is also well below what I've been quoted in the past year by New Life Auto Spa and Red Rose Mobile Detailing. For the same/similar services.

My car desperately needed a cleaning, inside and out! I'm always…read moreon the go & never really pay attention to what I'm bringing into my vehicle (carpets full of debris). Then we had the snow/ice in January into February, along with all the rain; the work Issac put in was phenomenal! I don't think I've ever seen my car be as glossy as it is, felt like it was brand new again. Even after the more recent weather fluctuations, my car has held up nicely! I feel clean every time I get in there & even better getting out - if you don't look back at your car as you're walking away now, you will when he's finished with it!

Not only is the cleaning and detailing top-of-the-line, Mike is helping his men keep their lives on…read moretrack. I'd rather spend a few bucks extra here than a regular commercial car wash. They are the best! They are still great, just FYI, his website had technical problems, and it's now https://menatworkcarcarecenter.net/ . You can make an appt. online or call.

I used this business YEARS ago when it was downtown and I am so GLAD that it is still functioning!…read moreI take my SUV because I KNOW the wash and cleaning are going to be A-1. I never have doubts about the service and it is always great. Also, the fact that Mike hires young men who initially followed a wrong path but are now on another road to redemption is admirable.

When this car wash opened last summer, it advertised a free car wash promotion, which drew me in…read more Upon arrival, I was told I could either receive a free wash that day or pay $10 for unlimited washes for approximately one week. I agreed to the $10 short-term option only. I was then asked whether I wanted to enroll in an ongoing unlimited monthly plan, which I explicitly declined. After that initial week, I did not return or use their services again. I recently discovered that I have nevertheless been charged $35 per month for the past six months. I brought this to management's attention and requested a refund. They refused, asserting that I authorized a subscription, despite their own records confirming that I have not used the service since the initial promotional period. These charges were unauthorized, and I am concerned that other customers may be experiencing similar billing practices without their knowledge.

Took their top tier plan and have to dry off practically my entire car after going thru. Was told…read morethis was normal. Cancelled the service. If I have to dry off my own car I'll opt for a better plan somewhere else.

This is a relatively new gas station and include some nice technology where you can buy drinks at…read morethe palm or of course the car wash The carwash offers two different features,one is a touchless and one is a regular style car wash with prices ranging from about six bucks to 14 Pretty convenient on and off the road with many islands and pumps Close access to interstate 40 as well

The full time employees are great people! They get to know your face, they remember. Which is…read morealways nice. I believe it was the owner, went out of his way to get me my kind of cigarettes. He didn't have to, they are not popular and I'm probably the only one that buys them. Little things go along way. Oh and their bathrooms are always clean. The only thing I don't care for, is it can get a little sketchy at night. I'm not afraid to go there at any hour though, just be aware of your surroundings

These guys were absolutely AMAZING. They were incredibly professional and accommodating. I was the…read morelast car of the day for them - they didn't even start until 4:30p and they stayed until almost 8pm (without complaining once) to make sure every last little detail was covered - which is saying a lot since my car was covered in "shotgun tar." My car has never looked better! Nick was the contact person. He made it easy to schedule an appointment; he actually called when an earlier appointment date became available; they arrived promptly and on time; and he followed up with me the next day to make sure everything was good. These guys were true professionals. I would recommend them to anyone and everyone and will definitely be doing business with them again!

I'm just so impressed by the quality of the job they did. They really listened to me when I asked…read moreto not use any products with a strong smell due to sensitivities I have and the result is incredible. Every single inch of my car is absolutely spotless and looks brand new -- from the tires to under the seats, no spot was left untouched (and uncleaned!). The prices were very fair and they even talked me down to a cheaper package when I was discussing my needs with them. I would highly recommend this place.

Fantastic service and experience from beginning to end. Wash N Werk won my business and will keep…read moreit because of their terrific staff, management, and value-packed services. Corey was right on time, delivered a tremendous service, also on time, and took the time to show me some of the problem areas he was able to resolve, which quite frankly I didn't think anyone would be able to fix. I'll be hiring them again in the early spring.

Washnwerk damaged my car and verbally agreed to cover the damages. When I sent them the quote for…read morethe damages a few days later, they denied responsibility and denied ever offering to pay for the repair. Multiple other customers reported similar problems with Washnwerk. Here's what happened: I brought my car in for a window tint and picked it up to find damage on the rear driver's side of my vehicle -- white paint transfer and my light blue paint scraped off. When I discovered the damage, the manager, Garrett, acknowledged it looked like a white car had hit my car and verbally agreed to cover the cost of the repair. My partner witnessed this interaction including Garrett saying "We'll cover the cost of the damage because I don't want you to leave here feeling like we screwed you over." I did not file a police report that day because I trusted his word. I included a photo of my car that I took immediately upon discovering the damage. Upon sending him the quote for the damage, he claimed his employees denied causing the damage and that his ring camera footage showed nothing happened to my car. But that footage was conveniently deleted before anyone could review it. He also denied ever promising to pay for the damage. Because I trusted his initial commitment and didn't file a police report right away, I lost the opportunity to have law enforcement review that footage; law enforcement said they would have confiscated the footage the day the damage was discovered if I had filed a police report. I inspected my car for bird droppings the day before dropping it off at Washnwerk and a witness can confirm they didn't see the damage before it was left in their care. I am now stuck with a $1,000 deductible on a property damage claim for damage I am certain occurred at this business. I looked over the reviews left for Washnwerk on Google and found 6 other reviews describing damage to customers' vehicles such as exterior damage and new stains in the interior. In every instance, the customer reports that the damage was never remediated or at least doesn't mention any remediation. Washnwerk commented on one of these reviews claiming they wanted to make it right, but the customer didn't update their review to confirm any remediation had happened. One reviewer reported the exact same experience as me -- an initial offer to pay, later retracted. There are screenshots of these reviews below. I'd hate for this to happen to anyone else. Please choose a detailing company that stands behind their work and takes responsibility when something goes wrong. If you've had a similar experience and haven't shared it yet, please do share.

We have been to this car wash a few times with no issue. However, on January 5, we visited and paid…read morefor our usual car wash. After coming out, I found that the car wash had left significant scratches on the passenger side of the hood continuing towards the passenger door. Another gentleman had the same scratches in a similar place on his car, and he also went through a similar experience as I lay out in this review. I immediately alerted the staff on site. They had 2 teenagers working who could not have cared less. After about 40 minutes, we finally got a manager on the phone, who had us fill out a form to report the damage. I submitted the form and emailed it to the manager. Within a week, I obtained an estimate to fix the damage for about $500. I provided that by email to the manager. What followed was the most unprofessional series of events I've ever experienced. The manager essentially ghosted me. No response after multiple emails. No follow up from corporate. I waited until today to attempt to receive a response, but I'm fed up with waiting and am posting this review in hopes that Whistle Express corporate steps in to make this right. Do not take your car to this car wash. If their wash damages your car, you will never hear from them again in getting the damage fixed.

I have a subscription here for work truck and overall, it's pretty good value…read more Occasionally the wash doesn't get the hood or windows very well. They do a good job here at keeping towels available and checking in with personal service. Also, like their app for quick access into the wash.