Consumers beware!! It's difficult when you're not feeling well, to make decisions about insurance…read morefor healthcare. Schedulers, Doctor's, and other non-insurance employees of Fairview will offer information, opinions, advise, etc about insurance/cost/billing coverage. DO NOT BELIEVE THIS!! My experience has resulted in higher costs, and Fairview making irrelevant explanations as to why. Example; expecting a $0 cost visit and being billed $250 after insurance. As difficult as it is, contact your own insurance for coverage and costs before going to Fairview.

Primary doctor is always in a rush or will do a physical exam with patients clothing on. No breast…read moreexamination done. Relying on mammogram alone. Poor

I stopped in today with a low grade fever of the past three days and no appointment. The staff…read morefrom the front desk, nurse practitioner and lab were outstanding! Everyone I saw during the clinic assessment were exceptionally kind and professional. Truly, these folks represent the gold standard of clinic care that other clinics should follow.

I will only go to this emergency room I drive the extra distance because ive found that after being…read moresent home from other hospitals and told the wrong diagnoses fairview princeton has always correctly diagnosed me taken care of my problem very professional I trust fairview more than I do any other hospital/clinic in the area

Doctors and nurses are very skilled and kind. I've received excellent care on two occasions.read more

Ben Weisser, DPT, at Courage Kenny in Elk River has been fantastic to work with. He always has a…read morepositive attitude, is patient, and comes up with effective strategies to help me improve. I consistently leave my therapy sessions feeling better and seeing progress. One thing I especially appreciate is that Ben always checks in at the end of each session to make sure all of my questions have been answered and that I understand the plan going forward. His knowledge, encouragement, and genuine care for his patients make him an outstanding physical therapist.

We checked in for my partner's hernia surgery, and our experience was truly wonderful from start to…read morefinish. From the moment we arrived, the staff greeted us with warmth and joy, immediately putting us at ease. Communication was clear and thorough every step of the way, and the level of care provided was exceptional. The entire team was compassionate, attentive, and professional--you could genuinely tell they enjoy what they do and care deeply about their patients. Before surgery, while waiting in the waiting room, a nurse came in and thoughtfully offered my 3-year-old a coloring sheet, a teddy bear, and colored pencils. Such a small gesture, but incredibly sweet and so meaningful for a little one in a medical setting. What stood out most was the personal touch throughout the entire experience. Every team member addressed me by name, and Dr. John even took the time to personally call me to let me know the surgery went well. That call brought immense comfort and reassurance during a stressful moment. The facility itself is large and well-equipped, with a gift shop, cafeteria, pharmacy, and other medical offices all within the building. Parking was a bit challenging--the lot is large and was full, and no matter where you park, there is a fair walk to the building--but once inside, the experience more than makes up for it. While heading to the pharmacy, I accidentally went up to the second level when it's actually located on the first. A kind woman who worked there noticed I was lost and not only redirected me, but walked me all the way to the pharmacy, even though it was a bit of a distance. Along the way, she made small talk with my toddler, engaging him and making him feel seen and excited. That kindness did not go unnoticed. My son and I left for the duration of the surgery, which lasted a few hours. When we returned, staff even offered my son a popsicle. We declined, but once again I found myself thinking--how genuinely kind and thoughtful are these people? From check-in to discharge, we felt supported, informed, and cared for as a family. We are incredibly grateful for such a positive experience and would highly recommend this team and facility to anyone seeking quality, compassionate care.

I had surgery earlier in the day. My incision started bleeding, phoned doctor, told to go to…read moreurgent care. Went, refused to treat me, sent me to ER, sat bleeding for 2.5 hours all over myself. Other patients came and went. Told nurse desk I could go home and bleed to death and I left. Blood squirting by the time I got home. Husband drove me to Mercy in Coon Rapids. They had no rooms available in the ER but put me on a bed in the hallway, which was fine and worked on me for several hours. Thought an artery was nicked and had to give me 6 injections of blood clotting medications. Finally stopped bleeding. I will never go back to North Memorial Maple Grove again. My second bad experience at that ER!

I was taken here by ambulance last week. I want to let everyone know that the ambulance personnel…read morewere fantastic and made the 30 minute ride painless. Once I arrived at the facility they took me right up. I was treated like a princess. I did not have a diagnosis and they dispatched an army of doctors to begin diagnostic testing and blood tests. For 9 days they worked tirelessly. I am blesses to have come here as the doctors and nurses are completely compassionate and caring. Please let them know that I will always be grateful.

emergency room needs help!! every time my grandma goes here she has to wait 6+ hrs or more!!! she…read morewas in severe pain . please er get some help

I'm newer to the area and wanted to comment on the great customer service I received while visiting…read moreurgent care. Friendly staff, which is refreshing, and a nice environment. Will definitely be switching here for my regular care!

From the owner: As an independent group practice of primary and specialty physicians, we work with a variety of…read morehealth systems and specialty physician groups so we can bring together the very best specialists and care for our patients. We want patients to know that they'll be in good hands with us, whichever one of our clinics they visit.

I can't speak to the ER check-in experience as I was brought by ambulance, but having been…read morehospitalized here for the better part of a week, I felt very fortunate to be somewhere that offered such great care. When I first arrived I was very scared, in a lot of pain, and emotionally in shock. I could barely even move on my own due to pain. The staff there were all so gentle and reassuring with me, and walked me through everything that was happening and going to happen. Everyone was really patient and seemed understanding of my anxiety, and they were flexible about accommodating my difficulty swallowing pills. Even the food there was good, at least the food for patients. I needed help with some embarrassingly basic things and everyone was really nice and made it as non-awkward as possible for me. As time went on and the emotional impact of what had happened began to catch up with me, and I often ended up crying in front of the nurses. All of them were so kind and nonjudgmental about it, and even offered some words of comfort. When I was in a better mood, I was able to chat positively and even joke a bit with the nurses while they did my vitals and whatnot. I saw two PTs there during my stay and they were both so compassionate and encouraging, in addition to being knowledgeable.

Richard Williams Local Guide·77 reviews·5 photos…read morejust now New This has got to be one of the worst, uncaring, self righteous, arrogant, stuck up, God complex, hospitals I have ever been to. Let me tell you About some experiences I've had with this place. I went in for horrible pain in my back and weakness in my legs. They did know test told me to use ibuprofen and ice on my back and sent me on my way. I had to have someone wheelchair me to my car because I still couldn't walk. I have to go back in a few hours later because I can't stand the pain and can't walk still. They do a X-ray tell me the same thing and wheelchair me to my car. I go back in A 3rd time. They do a CT scan and within 10 minutes I'm on a stretcher headed to the cities to a different hospital because my Aorta had dissected and I was in extreme danger of it rupturing and me bleeding out internally and dying in less than 3 minutes. I spent 10 days in the hospital that time. The reason they kept sending me away is they thought I was trying to get pain meds, because I'm a former addict of methamphetamine. So instead of giving me proper care like any other person they treated me as if I was disposable and not like a equal human being at all. Next experience I was having attacks where I couldn't breathe, sweating, passing out, rapid heartbeat, feeling like my heart was being crushed, severe shortness of breath, they ruled it as panic attacks several times during several visits over 2 years. I mean 10- 15 visits a year minimum. First thing before any test are done they would ask me "do you have anxiety?" I said yes but these are not panic attacks. They ignored me and when I would have a attack while at the emergency room nobody would come to my screaming help or they would slowly stroll in and just look at me and do nothing. Turn's out my Aorta has a anyerism that would fill up with blood instead of going to my lungs and other organs causing me to literally suffocate due to lack of oxygen rich blood not getting to where it was needed. So for 3 years I suffered and mostly remained on my couch because of fear of having one of those attacks, because nobody cared enough to look further into the problem because they thought they were too smart to be wrong. They ruined my life for almost 3 years because of their lazy, arrogant, holier than thou attitudes. Last experience that stands out is recently I went in for back pain headache and nausea after having Aorta surgery I was worried about sepsis or infection due to the graph they put in me. The emergency room doctor gives me a shot of dopenerole which online specifically says not to give to people with congestive heart failure, who are on anti depressants, or have high blood pressure. I have all so the reaction was profuse sweating, extremely restless legs to the point I wanted to be shot in the head, irritability. That lasted for 14 hours. My legs had tremors and were literally kicking in the air when I was trying to sleep when I first got the injection. It was really horrible. Finally after begging for something for my legs I was given ropinerole which I also have at home. It helped but they continued to dance and shake and jump for 14 hours. So that's my experience with Allina Cambridge medical center. Hopefully this history will guide you into the right direction of getting help somewhere else. Thank you, Rich Williams.

I wish that the State of Minnesota would step in and force Park Nicollet Clinics to answer their…read morephones at each separate clinic location. Overview: a.) I cannot use a Health Partners "My Plan" online account to make an appointment for my child. b.) I also cannot make a phone call to Health Partners or Park Nicollet Clinic to get an appointment for my child. c.) My child cannot use their online account "My Plan" to make an appointment for themselves. d.) No Health Partner patients ages 13-18 can reach their clinic by phone or online, to make a medical appointment. 1. Park Nicollet calls are currently answered through one phone number 952-977-0300. 2. When you call to make an appointment, you go through phone mail for 4 minutes all to come to a final message saying they are experiencing a high level of calls and are no longer accepting any calls. 3. The phone message ends with a message to direct you to make your own appointment online. To do so, you must set up a patient account. To do this you must have a valid Health Partners Patient ID. 4. My issue is that I was naive and spent 3 days calling the Health Partners- Park Nicollet Clinics phoneline and held the line listening to messages until I received the disappointing message - "Due to a high volume of calls Park Nicollet cannot take calls or messages". The prompt told me to make an appointment online. 5. I did set up an online account for my child. After setting this up I learned that I still cannot make an appointment because of a new 2022 law that gives complete medical privacy to children over the age of 13. Park Nicollet's solution is to deny all appointments and message ability from every patient online account that they have between the ages of 13 -18. While adult patients are able to use an online account to make appointments for themselves, parents of children or teens aged 13-18 are left with no ability through their "MY Plan" online Health Partners Account to make a medical appointment. 5. I did not give up. I used my own patient online account to message my caregiver on 11/28/2022 to ask for an appointment for my child. I was sent this message. When sending this message, the clinic already knew that they were not accepting phone calls. "Hi -We apologize for the inconvenience. We can only address questions regarding yourself through your MyChart account. Please call the clinic to discuss family members if your relative has signed a verbal disclosure form that allows us to discuss their medical care with you. Otherwise, please have the patient contact us directly. For any referral request, this would need to be done through a billable chart visit or making a phone/video, or in-person appointment with a provider. Thank you, Nurse Triage Line HealthPartners & Park Nicollet" 6. Naturally, I became frustrated. I called to complain to Health Partners. I was told I had to call Health Partners IT Department and request proxy access to my child's account. I called for this on 11/29/2022 and was denied because my daughter was at school, and not present to give verbal approval. I called on 11/29/2022 with my daughter home from school and I have been told I will receive proxy access. I am still waiting for their IT department to get around to that. Large Medical companies like Health Partners should not use a high volume of calls as an excuse to not answer the phone. The fact that they have insolated every single call through one switchboard that eventually tells every single caller, they are not taking calls is crazy. I believe this endangers public health, and I really worry about my fellow neighbor or elderly person that lacks ownership of a computer or may not have Wi-Fi access, or the skills to manage their Health Partners My Plan. Health Partners has forgotten about these patients and has created a closed system that leaves patients with no choice but to show up in person at urgent cares or emergency rooms when they cannot see their general doc

Clinic is OK, good location and fast check in. I do not care much for the nurse practitioner who…read moresees my son every time, though. I keep forgetting to pick somebody else every time I make an appt. I feel like she does not listens and don't respect my position about certain shots (flu and HPV). She only cares about convincing me and my son of why he should have those shots, especially the HPV. If as a mom I do not care about that shot you as a medical provider should respect that. Period. And just for the record, my kids are all UP-TO-DATE with all the mandatory shots.