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1. Social Security

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South Jordan, UT

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Social Security

3.0 (21 reviews)
Closed 9:00 am - 4:00 pm

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Suzie M.

I was in and out in 25 minutes. I had all the required documentation and application filled out, so when they called my number it only took a few minutes. Nick was the employee that helped me he was pleasant and he helped get what I needed done! My request was a little special, but he explained what would happen and got me on my way! It opens at 9am so I decided to get there 10 minutes early. There were a dozen people waiting at the door so I got in line before the doors opened so that helped get me in and out quickly! I would suggest getting there a little early so you don't have to wait as long.

Waiting screen
Nathan B.

I have come to expect and know that the Government is pretty bad at organization, systems, process, and overall ability to maximize and run any business - AND, this office and system takes that cake as absolutely terrible. To me, I do not mind having to jump through a few hoops and abide by the "rules" of a particular organization, but when the organization fails to make you aware of the requirements and makes you wait ov er 2 hours to speak with anyone... well, that is less than 1-Star in my book. I first went to their website, thinking that I could get info or maybe an appointment or a way to expedite getting the Social Security Card for my new child. There was no way to get through the website, and the data that was there had nothing to do with my need; which I am pretty sure I am not the only parent who has ever needed to get the social security card off new baby. Then, the phone call was EVEN WORSE. After dealing with the automated system for 10+ minutes they finally say that they will connect me to an operator, with a wait time of 55 minutes. 1 hour and 20 minutes later I finally speak to a person, but they are not helpful because they are the national office and not able to help - so they direct me to the local office. Once at the local office and a 2 hour wait, I have my Driver's License, Passport, Birth Certificate, and Social Security Card, but I only have a Birth Certificate for my child - which, what else COULD I have??? Well, they do not acc eat a brith certificate, and let me know that I need a certified letter from a Doctor signifying that my child is alive and a person. Unbelievable. All that, and still nothing.... YUCK

The new South Jordan Social Security Office

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7 months ago

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1 year ago

People are so well informed, so helpful, great follow up. Very sincere and willingness to resolve issues.

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8 months ago

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1 year ago

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2 years ago

I waited on the phone for 3 hours. I finally just ended the call as it was so aggravating.

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6 years ago

Helpful 1
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1 year ago

Helpful 4
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4 years ago

Helpful 3
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2 years ago

Helpful 1
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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

They were extremely helpful and responded right away to my concerns. When my husband died in 2011 they called me

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2 years ago

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7 years ago

Helpful 2
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6 years ago

Helpful 3
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7 years ago

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10 years ago

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9 years ago

Terribly slow service and extremely understaffed. Only two people working with a waiting room full of people.

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9 years ago

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Ask the Community - Social Security

Do we need appointment to go in?

How do i schedule a appointment? i tried calling but they werent helpful on trying to make a appointment.

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Review Highlights - Social Security

I had an appointment to change my last name and was in an out in literally 2 minutes.

Mentioned in 2 reviews

Read more highlights

Sandy City

Sandy City

4.0
(6 reviews)
0.6 mi

Went there to apply new passports with appointment. The building was easy to find with lots of…read moreparking spots. Inside was very clean and organized. All the doors were labeled, so it was very easy to find where I need to go. The lady in the passport office was friendly and helpful. Really appreciate all your help!

Strictly speaking, this is the pin drop for the City Hall / Justice Court office complex where city…read moreoffices are. But as is the case here on Yelp, it's become a review site for the city itself. So where do I begin? Sandy is the little kit who grew up and went away to college. I remember as a kid, the Salt Lake valley sort of ended at 10600 South and Sandy was about as far as you went unless you went out to the farm town of Draper. When they built South Towne Mall we all thought they were nuts for putting a mall on the outskirts of society and in a small town like Sandy. I lived in Sandy for many years, so the love goes back. But sometime around the end of the last millenium, things starting picking up for my old hometown and they started to get some size. The buildings got taller, the politics got a lot more shrewd, the developers starting putting in track housing and strip malls, and suddenly you have a big city on the south end of the valley, only now it's not so frontiersy. I like old Sandy (around 8600 S and just east of State Street) but it's been neglected for a while. New Sandy has a lot less character but a lot more people and let's be honest, it's a heck of a place to raise a kid and own a house. The old strip malls have been slowly inhabited by businesses with a little more flair and it's coming into its own. It's a big city--I lived on the east side, and had lots of parks at my fingertips. You have the busy commercial sectors around 9000 S and especially 10600 S, so everything you need is pretty close by. I don't love the breakneck development (we missed a real opportunity to make Quarry Bend something besides a giant shopping complex) but so far it's held up pretty well. All in all, it was and still is a great place to grow up and it seems to have grown up pretty well itself. Hopefully it continues to grow and diversify.

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Hidden Valley Park....
Hidden Valley Park....
The creek at Scott Cowdell Park...
The creek at Scott Cowdell Park...
Hot air balloon festival glow night

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Hot air balloon festival glow night

Social Security - publicservicesgovt - Updated July 2026

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