We interviewed over 8 companies for placement and monthly property management services. Brent was…read moreour top pick because of his expertise, clear ability to communicate his terms and processes, and fair prices. He didn't have hidden fees, or add on costs, and he even didn't charge a monthly fee if the renters didn't pay. He provided reports with cost breakdown and forecasting.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

VerraTerra is the best property management company I have ever rented from. The emails and web…read moreportal are easy to use! Benny the maintenance supervisor is swift and professional! Jessica Welch the property manager is always kind patient and caring and has often assisted well above and beyond her duties. I am a current tenant and have no interest in ever parting ways with VerraTerra!!!

My move out experience was frustrating and left me feeling like I was being given the runaround…read moreregarding my security deposit. I received written permission by text to mount my TV and pictures using screws, and I patched the holes before moving out. What concerns me most is that photos were taken to document the property's condition before my lease ended, while I was still cleaning and moving out. I finished cleaning and returned the home, including the garage door remotes, on the final day of my lease, yet I was later told the remotes were missing. I was also charged around 400 dollars for carpet cleaning, despite the lease stating the carpets are cleaned between tenants. Combined with the loss of a significant portion of my security deposit 2,695 for walls that were cleaned and patched, these charges did not feel fair, based on the condition in which I returned the home. I'd encourage future renters to document everything, in detail. And, maybe think twice about renting through this company." RCW 59.18.260 -- Security deposits and ordinary wear from normal use "No such deposit shall be withheld on account of wear resulting from ordinary use of the premises." Just be careful with Lindsey Montoya Mozeika very shady person if you ask me, I just got blocked also because why? I was standing up for myself! I encourage anybody and everybody else to do the same don't let these crooks get you! Make sure you take photos document properly and get yourself a good lawyer like me! Im getting a good one!

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

I recently met with Katie Mandell, a property manager with Maple Leaf, to view a townhome in…read moreSeattle. She was responsive and accommodating while scheduling the viewing. When we toured the unit, she was very knowledgeable about the property and its history, and answered all my questions regarding the rental terms and application process. Katie was extremely kind, personable, and professional, and gave me the strong sense that she and the company she represents are trustworthy and sincere. The townhome was great, but unfortunately, another applicant applied for the unit the night before we met, so the timing didn't work out. After we toured the property, Katie was kind enough to show me another home nearby, and went above and beyond, by searching for other properties in the area managed by Maple Leaf. I decided to not move at this time, but am grateful for all of Katie's help and hope to work with her and Maple Leaf Property Management in the future.

Horrible experience! ZERO stars. I would never rent with them again. Maple Leaf is the property…read moremanagement equivalent of predatory house flippers. When I moved in I told them there was a hole in the outside wall, near the kitchen window. For the next 1.5 years I told them and they had their own inspectors take pictures of it. Despite this, they only made a move to fix it once I reported them to the city. The whole time I lived there I was told that all of my things molding was my fault (including 2 beds!). I was told to leave my cupboard doors and drawers open to prevent mildew in the kitchen. The dehumidifier I requested would fill up at the end of each day. When they finally opened the wall to fix the hole, there was black/wet insulation and they had to replace half of the kitchen's 2x4's, and the workers found another hole with earth worms living in the kitchen under the dishwasher. Despite having 5 different workers out to deal with the hole and earth worms, this was never fixed by the time I moved out. And then, 2 weeks before I moved out there was water dripping out of the bathroom ceiling fan. They opened it up to find a leak that had to be going on for at least a year because the insulation was again black and the wood was moldy. They did not fix this before I moved out. I just had to live with a hole in the ceiling above the shower... Then they illegally withheld $750 from my deposit. They didn't follow the law by detailing the reasons for withholding this amount. They simply printed out a screenshot of text messages with their handyman giving an estimate on two projects. Thankfully I was able to recover the deposit since they do not know the law or how to do their jobs. There is so much more, but this should suffice as a warning. Lastly, their own employees bad mouth each other. Highly unprofessional and shows the do not even follow basic respect standards. Disgusting, gaslighting, lying, and incompetent company. Steer clear!

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I've had the pleasure of working with Grace, Millie and Maria during the process of getting into my…read morenew apartment. Fantastic group of lovely people, I couldn't be happier with the smooth, quick process. I'm thrilled!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

First off i want to start with saying Kaella Bravo is an amazing person and very helpful any…read morequestions i had she answered them with details and even walked me through any issue i had. I wish i could give 10 stars to Kaella Bravo, she helped me find the perfect house for me and my family!! Very helpful and respectful and anytime i needed to reach out to her via email or phone she always answered or got back to me ASAP! She is my property manager and i would never change that for anything, i wish there were more people like Kaella! Also, when Kaella is not in the office another perfect and helpful employee is Ryan Keefe, he has always stepped forward and answered any questions i've had, he is a nice person and very respectful! Thank You Kaella Bravo & Ryan Keefe!

I've been renting through this property management company the last 2 years and this is probably…read morethe WORST property management company I've ever dealt with. With the exception of the owner Eric, the rest of this office is a total joke. They have hidden fees all over the place and the maintenance guy is probably the most incompetent at home repairs as he does things halfway and with shortcuts. The only good thing that I experienced with this company was that they were so bad it forced me into buying my own home to never deal with people like this ever again! Think twice before renting through these guys!